Toyota of Olympia

Toyota of Olympia Revisiones

Las calificaciones y comentarios de Toyota of Olympia son de Cars.com

• (5.0 out of 5.0)

  Great communication, and follow up

  by Stacy from Graham, WA | December 08, 2020

  We ended up going with a different vehicle, at a different dealer, but had a great experience communicating with Toyota of Olympia on what they had available.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un usado

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Used car experience

  by MEL HARRIS from OLYMPIA | October 28, 2020

  I had been doing research on used Toyota Corollas in our area for a few days. They had a nice car listed and I went to look at it. Per KBB it was a little over priced but I thought we could negotiate a better deal. I was helped in the process by Carmen Leota. I brought my wife back a few days later to get her opinion of the car. She liked it but wanted to test drive a Camry for comparison. Carmen check the inventory and found that a used 2012 Camry, close to our price range, had just been brought in and it was in certification. Carman got the car for us so we could test drive it. My wife fell in love with the car. I did a quick KBB while out on the test drive an thought the dealership might be off on their price since it was in the "low" range for retail pricing. Carmen verified the price so we jumped at the deal. Carmen was very helpful, friendly, and professional and the whole buying experience was "NO PRESSURE". So my wife got a new "used" Red 2012 Camry SE with only 24,500 miles for her birthday.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un usado

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great service

  by Ron Hoskins from Centralia, WA | October 05, 2020

  Fast, friendly service. Our salesman was helpful and didn’t try to steer us to other cars after we told him what we wanted. Loan officer was fast and knowledgeable. Plenty of room in the waiting area so social distancing wasn’t an issue.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un usado

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Awful service all around

  by No Thanks from Olympia, WA | September 04, 2020

  awful service all around. didn't do what they said they did. gave me a faulty diagnosis. was made to wait an hour and a half before the mistaken diagnosis was recognized.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Vine por service o reparación

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (3.0 out of 5.0)

  not such a great expererience

  by bj from tumwater, wa | August 16, 2020

  3 or 4 months ago I had put in a request to sell my used car to a dealer, just testing the waters with that process. Toyota of Olympia came up as one that was close to me. I wound up selling my car to a private party, so did not wind up dealing with Toyota of Olympia. When I recently was browsing for a used car, and was looking at ones from this dealership, they sent me an email that I need to hurry up and bring in my used car that I had for sale or I would lose any "deal" that they would have for me. When I replied to the email and said I had already sold the car, they said oh, our records just have not been updated and when we send out an email to customers, it reflects and updates the most recent contacts, even though the contacts were months apart and about completely different transactions. Needless to say, this didn't seem quite right to me and is a definite turn off for buying from this dealership.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un usado

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  2020 Tacoma Sale

  by Kamala from Oregon City | August 09, 2020

  We just bought a 2020 Tacoma. Bought it on line and everything should have been easy we applied online, but we had to wait in their dealership for over 4 hours while they did credit checks and processed our applications. Never even offered us water.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un nuevo

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  No 2020 4Runners

  by Pineapple from Tacoma, WA | July 17, 2020

  They did not have car in stock, drove many miles for a bait and switch, very pissed off. Attitude of sales people sucks. They also under value trade-ins. Don't deal fairly. Are not transparent with pricing. Please for the love of god, go anywhere else. Toyota Puyallup is very nice, much better dealership attitude/ethos.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un nuevo

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great Service!

  by KL from Tacoma, WA | July 02, 2020

  Came in to look at a new RAV4 Hybrid and then had our Prius serviced at the same time. Great experience in both departments! Inventory was low due to our current circumstances, so the buying process was a little unusual, but everyone was helpful and friendly.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un nuevo

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Would Not Recommend

  by Pat Williamson from Olympia | April 22, 2020

  Unfortunately, I had a very poor experience at this dealership (apparently I'm not the only one). Salesman was dishonest to me about the 'newness' of a car; turns out I was interested in buyg a new Tacoma w/ 'dealer' miles on it although as it turns out they had already sold the car previously and the previous owner returned it (I found this out by finding the previous owners sales agreement in the glove box). When I complained the management just hunkered down and acted like it wasn't a big deal and was incredibly dismissive and when they offered to do a check up on my car on the same day, they didn't shut the hood on my truck (you just assume they would shut it) and while driving down RT 5 the hood flapped loose and almost smashed my windshield. STEER CLEAR! I've had a much better experience at Capital City Honda.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un nuevo

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Old school sales mind-set and Technic

  by primedepot from tacoma, wa | October 11, 2019

  Don't waste your time if you are online shopper to compare and find out the best price on your new vehicle. Sales department supervisor disrespectful for online shopping customer and old school sales mind-set.

  Atención al consumidor
  Calidad de la reparación
  Proceso de compra
  Infraestructura

  Comprando un nuevo

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
AnteriorSiguiente
12345
Mostrando de 1 a 10 de 46 Revisiones