Tom Wood Honda

Tom Wood Honda Revisiones

Las calificaciones y comentarios de Tom Wood Honda son de Cars.com

• (1.0 out of 5.0)

  Wish I never purchased a vehicle here

  by Seaoflovers from Anderson,Indiana | May 14, 2020

  I had went for my appointment the other day because I had been having issues with my car . When I arrived I explained what was going on. The guy darted as if beef a female I didn’t know what I was talking about. I’m very aware of what is going on with my car and I didn’t appreciate that everytime I go ij there they act as if just because I’m a female I don’t know what I’m talking about . I was charged $70 something just for them to test drive my car ! the first time I ever had my vehicle serviced I expamijed what was going on with my car they did not charge me to figure out what was going on!! The second time I came for a visit to edpsmij about my car they charge me . I dojt feel it’s right to charge someone just to take a car for a drive when I made it very clear what was going on with my vehicle. I think it’d very discriminatory that just because I’m a female I don’t know what I’m taking about . I way I never purchased a car from here it was a huge mistake and wish I would’ve taken my business elsewhere. Usually they even wash your vehicle they no longer even attempt to anymore. If I coukd I would’ve never purchased a vehicle from here a huge mistake. If I had any choice I wouldn’t come here again for anything I would take my business elsewhere where I feel like my voice is heard and not overlooked because I’m a female !

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  Vine por service o reparación

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  ONE UNHAPPY LOST CUSTOMER

  by FORMER CAR SALESMAN from McCordsville, In | March 08, 2020

  Today I went to Tom Wood Honda to look at this car. I spoke to Alex on Wednesday or Thursday to let him know that I would be up there to look at it and possible buy the car. When I walked up to the car this is what the car looked like. What a disgrace on waste of time. The general manager comes out and tells me that the detailer has been out since earlier this week. So, it takes a detailer to just come clean out the car? Something should have click in my head when they only had pictures of the outside of the car online and not one picture of the inside. I WOULD NEVER BUY A CAR FROM TOM WOOD HONDA IN ANDERSON INDIANA, NOR TELL ANYONE TO GO TO THEM. I get it's a cheap car, but it doesn't take much to clean it out so you could possible have a sell.

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  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  Less than Truthful!!

  by Veteran from Anderson, Indiana | August 10, 2019

  I have bought 2 cars there this year. The first experience was great. I felt I could trust them to take care of me and my family again. The second experience not so much. I was in need of a second vehicle, so I researched what I wanted and came to what I thought was a fair deal. It was an early 2000s Honda with less than 100 thousand miles. When I test drove the vehicle it had a check engine light on and took a few seconds longer that I thought it should to start up. I asked them to run the check engine code and check on the way the vehicle started up. They took the vehicle back to get looked at, then I was assured the vehicle was in good shape. It was just an 02 sensor. I trusted that this was the issue and agreed that was a minor problem and this was a good deal. I could replace the sensor myself. Within a week of ownership I had the codes ran, so I could purchase the correct sensor. That's when I found out they were less than truthful with me. The catalytic converter is going out and an emissions valve needs to be replaced, not an O2 sensor. The parts alone are over 600 dollars. From what I was told about and researched, when the catalytic converter is going out it can affect and delay the start up of the vehicle. Eventually the vehicle will no longer run and it's an expensive repair. I called the dealership back and was told there is nothing they can do. It was my problem when I drove it off the lot. I understand the car was as is, but I feel taken advantage of. I brought my concerns to their attention when purchasing the vehicle and I was informed there was nothing to be concerned about. I trusted them. They saw an opportunity to make a quick deal at the expense of the customer. I will not be taking my buisness there again. That includes future vehicle purchases and services. I will also inform my friends and family, so they do not have an unfortunate experience like I have. They have lost a loyal customer.

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  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Bad way for doing business in Anderson

  by None from Anderson | February 20, 2019

  The car was 14k when I decided to go buy it next day the price just becomes 18k over night I hated that the sale manager did this to get some eligal traffic to the dealership.

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  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Call non stop

  by Aaron from Indianapolis | December 16, 2018

  I asked for a price on cars.com. I was called and emailed 4 times a day for 2 weeks after I told them I bought a car.

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  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Terrible Service!!

  by Zach, Brandon from Anderson,IN | December 06, 2018

  I will NEVER take my car to Tom Wood Honda again! Nothing but terrible service. Took over 2 weeks to fix something simple on my car. Just kept getting excuses after excuses from Brandon and Zach the manager. Never had any communication, I always had to call them to get updates on my car. Manager not apologetic at all just kept giving excuses. Never take your car to get serviced there!

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  Vine por service o reparación

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Excellent service experience with Brandon Dalbey

  by Mary Jones from WASHINGTON IN | February 26, 2018

  My sister and I were traveling from Southern Indiana to Toledo Ohio on a Friday afternoon around 4 p.m. The check engine light came on in my 2010 Crosstour. Then it started cutting out. We noticed the Tom Wood Honda sign and pulled in for help. That is when we met Brandon Dalbey, Service Advisor. He had the car pulled in and scanned. The diagnosis indicated a cylinder misfire. Brandon checked and this was covered under our warranty. He recommended that we have the 100,000 miles service done while they had it apart. He was a courteous and considerate employee who went the extra mile. He found us a loaner to let us continue our trip. He called twice a day to keep me informed on their progress. And when we picked the car up, they had changed the oil and washed the car. It was a great service experience from your crew and Brandon.

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  Vine por service o reparación

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience from beginning to end

  by Cathy from Wabash, IN | January 22, 2018

  We had a great overall experience at Tom Wood Honda. We were greeted by a salesman before we got out of our car and he directed us to the right person. Lindsay, Zach, and Caitlin were amazing and very helpful. We felt like part of the family. We love our new car!! The dealership was very clean and well kept as well. Thank you TW Honda!!!

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  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Shopper

  by Taylor Woollen from Pendleton, IN | September 30, 2017

  I just purchased a vehicle from there. My salesman was Tyler Millikan. The whole process was very easy and very fair. I would recommend Tom Wood Honda and Tyler to anyone.

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  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  GREAT DEALERSHIP

  by AUSTIN from INDIANAPOLIS, IN | August 21, 2017

  Jason Sherwood went out of his way to find me the exact vehicle I desired! I had a delightful experience at the Honda lot in Anderson. Jordan Jessup and the rest of the crew was outstanding. And particularly helpful and kind, as I had my 2 year old son with me. Everyone in the dealership was helpful. I was greeted with a smile by multiple members of the Tom Wood team. My son had a great time and enjoyed the cars, the popcorn and a balloon! I sincerely thank to you all!

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  Does recommend this dealer.

  Did purchase a vehicle.
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