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Schumacher Buick GMC of West Palm Beach

3031 Okeechobee Blvd West Palm Beach, FL 33409

(4.7 de 5) 306 Revisiones
109551202051891935

For over 39 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. With hundreds of new and pre-owned vehicles to choose from, we are certain we have the perfect car for you. Please call for availablility on this vehicle!

Llamar (866) 929-4321
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Schumacher Buick GMC of West Palm Beach Inventario

Schumacher Buick GMC of West Palm Beach Revisiones

Las calificaciones y comentarios de Schumacher Buick GMC of West Palm Beach son de Cars.com

En general
4.7 de 5
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  • (1.0 out of 5.0)
    NEVER BUY FROM SCHUMACHER BUICK GMC OF W.P.B.
    by Ed Monroy from West Palm Beach, Florida | January 28, 2020

    This last experience I had at your dealership left me feeling as though I was just a random account and not viewed as a loyal customer. Your dealership speaks of Relationship, Respect, Trust and Reward, of which none of those was afforded to me. This was far from, “the best automobile shopping experience” as promised by your dealership. The feeling of utter disgust is beyond any level of accurately expressing this to you. I found myself in a situation where I felt like I was robbed. Your dealership did not honor our agreement of the agreed interest rate of financing at time of negotiating, nor the monetary credit by the finance manager for paying the entire lease off in one payment, the DVD Player installation and you changed the amount offered for my trade in from $5,000 to $4,500 without disclosing this. One can say, "it's only $500", however if I was off a monthly payment by $1.00 your dealership would be after that $1.00 and have me in collections. Your dealership states that your relationship with your customers doesn’t end when they leave your lot. However, after emails, phone calls and letters regarding my complaint...to Dion Sanchez, the General Sales Manager and Robbie Bratcher, the Sales Manager...none have been answered or acknowledged by them, your staff or your company. I wish I would have read online reviews before coming to this dealership because I would have learned from their terrible experiences that this was not the dealership to invest the money that I work hard for.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BEST SALESMAN ALERT ¿¿¿¿¿¿¿¿¿¿
    by Karen Banasiak from West Palm Beach | November 16, 2019

    TRUE STORY! As we all know, in today’s world you gotta keep up with the wild Wild West internet because nosey people like me look for salesman off of reviews. Then, of course, I checked out social media, finding we had some mutual friends on Facebook. I reached out directly to him bypassed the automated system, all the gatekeepers and he delivered the facts and solutions via a couple texts and just like that he hand picked the perfect car for my mom! But, hold on, now he had to meet my mom and show her how to use her new high tech car!!!!!! This is where I got nervous, but once again Kyle showed his versatility and slowed it down and stepped into the older generation of baby boomers to explain and teach my non tech mom how to use touchscreen and Siri right from her steering wheel. I’d recommend him to anyone, HANDS DOWN HE IS A GREAT SALESMAN!!!!!!! Thank you Kyle!!!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Gary S. at Schumacher GMC West Palm Beach is GREAT
    by Gary Sanchez from West Palm Beach, FL | September 09, 2019

    Gary Sanchez made the buying process straightforward, fun, and easy. I would highly recommend working with him if you are looking for your next GMC or Buick vehicle. Nice, smart guy.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bad car, bad service!
    by Many people from West palm beach fl | June 19, 2019

    I am very unhappy with this place. I purchase a car less than one year ago I had to get my car towed back to them a soon after to get a repair. This was fixed then a few months later another part broke so I had it towed again and repaired this as well with an oil change. Right after my service light went on so my husband called and the guy said he probably forgot to push the maintenance button when I have time swing by and he will reset it no rush. Well, now my low oil pressure light came on and after towing it again to Schumacher WPB they said I need a new turbocharger $2800.00 after already spending over $2000. I called the service manager and told him my situation and he said he would call me back, he never did. I figured i would trade this car in for a new one with a warranty but now they said they will only give me $3500 for a car that had no accidents 45000 miles and was sold to me for $14,000 less than 1 year ago. Kelly blue book says its worth $11,000-13,800 Plus the car I saw online for 12,500. They said they would sell to me for 15,000? I have never had such a bad experience with a company. I will be sure to always tell people my experience and to post this situation everywhere I can. This situation is not resolved so if they will fix this horrible mess, or not I will post the outcome.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay Away From the Used Car Lot
    by carguy from Estero, FL | June 04, 2019

    Purchased a BMW X3 from the West Palm Beach used car lot. Discovered it had an oil leak once we got it home. We have taken it back 4 times and it is still leaking. I was told by the Sales Manager it was a used car and I should have bought a warranty. He said they have done all that they can do and I should take it to BMW to be fixed. Very shady dealership.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Finance Representative is a Scammer and dishonest
    by Peter from Volvo Finance on a Sunday. from Schumocker of Palm Beach | May 13, 2019

    While the salesman, Loyd, was professional and did his job fairly honest, the finance representative (Peter from Volvo) surly trashed the Schumacher's reputation with his effort to scam the customers. A Classic scam that typically you would expect from low-end car dealerships. Gave us an inflated monthly payment, then he offered us that he would try to lowering the monthly payment if we buy other insurances, like the GAP. When I tried to pull my Iphone to verify the monthly payment calculation, he then said, as expected, "oops, I forgot to deduct your $2000 down payment from my calculation", and still drupped it to a number that is inflated (from $309/mon to $294). And continued to push for trying to sell us a long list of insurances. After I got the exact monthly payment on my Iphone, then he came up with the matching and correct number ($275/mon)... He does that scam probably because he is encouraged by the dealership management. He is bringing them more profit of course. I'm disappointed, but not surprised.. Dealership are well known to have nothing to do with dealing honestly, ethically and with integrity.. If they do deal honestly, they will not make money.... from the Schumacher prospective... Peter the scammer gets high marks. Schumacher lived to the "Used Car Dealership" reputation of unethical and dishonest dealing... often used as an example the represents dishonesty in business dealing.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    service department
    by john from west palm bch fl | August 01, 2018

    I purchased a 2011 Nissan Altima and was lead to believe this car will not leave until it has been completely checked out and they will service the engine which was never cleaned but they told me the previous owner took wonderful car now I pick up car on july 26, 2018 and just happen to look at engine and omg what a mess so I tell salesman what's going on I was told do not worry they will take care and clean it up but now the salesman says I never told you that it must have been the other feller but I don't care what salesman said it just do what you told me. So now i am told to come back on friday and they will do it so i go home and the very next morning i go to start the car but it sputters and just start by the luck of the irish so now i go to auto zone to have the battery checked out and they show me it says replace battery so i have no choice but to spend $112.00 on a cheap one. But just to show you this is what they call 169 point check up on a preown or something like that and please do not say you only paid X amount of dollars what did you expect for what you spend

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding Experience
    by Zulma Hawkins from West Palm Beach | December 27, 2017

    Larry and the whole team were professional and made the process of purchasing a new car an exceptional experience. I will definitely will consider going to them to purchase any other vehicle my family need. Thank you, Zulma Hawkins

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. James Craft
    by James Craft from West Palm Beach Fl | November 14, 2017

    Good place to do business. They are very professional and seek to make your visit pleasurable.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Clergyman
    by Vincent Mitchell from Wellington, FL | November 09, 2017

    All went well with my visit and the services. The self was polite Ann friendly. All of my questions they handle with care. Thanks

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    Does recommend this dealer.
    Did Not purchase a vehicle.
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