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Sam Galloway Ford | Página 3

1800 Boy Scout Dr Fort Myers, FL 33907

(4.4 de 5) 676 Revisiones
12016

Llamar (239) 214-6956
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Sam Galloway Ford Inventario

Sam Galloway Ford Revisiones

Las calificaciones y comentarios de Sam Galloway Ford son de Cars.com

En general
4.4 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (5.0 out of 5.0)
    Critical Escape support...
    by Carol R. from Cape Coral, FL | April 12, 2021

    The tire pressure sensor indicated the potential puncture and sure enough, there was a self-tapping screw stuck in the tread of one of the tires. Normally it probably would be no big deal to go to the dealership and sit it out while getting the tire fixed. That day the service area was jammed. There was a business meeting planned the next day, which would require a long distance road trip. More importantly, there was an impending appointment within a couple of hours for receiving a COVID vaccination and it look like there was going to be a significant delay in making that appointment. Carl Stanley was the service advisor who took charge of the situation of getting the tire fixed and getting the general maintenance service completed at the same time. Carl understood the time constraint for getting the vaccination and managed to get our vehicle serviced and out the door in very short order. We have done business with Galloway Ford since 1996 and it has always been a very satisfying opportunity whether purchasing or servicing our vehicles. This time was no exception. Carl Stanley is to be commended for his personal interest in understanding the situation and acting very professionally to expedite the needed service of the tire issue. We greatly appreciate the kind of service that has always been our experience and we greatly appreciate the support demonstrated by Carl Stanley. Excellent Carl, excellent! Thank you very much.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sam Galloway Ford Service
    by Tim Maguire from Cspe Coral, Fl | April 12, 2021

    Service writer was excellent. Service was quick. Everything was done to my complete satisfaction.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Donna Hicks from Ft Myers, Fl | April 12, 2021

    The service people are so friendly and professional. My repairs are always handled efficiently and in a courteous manner. Consultant is very knowledgeable.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Body work repairs
    by Dean Crispin from Lansing, Michigan | April 11, 2021

    I was able to drop my vehicle off one day earlier before the repairs were to be done. The problem there was this took place on a Sunday and I had to fill out an envelope with my information and leave the keys in the envelope and dropbox. When I got to the location there were no envelopes. Seeing that the dropbox was a very secured item I was able to make up my own paperwork and attach my keys and drop them that way. I believe this dropbox was not properly maintain because there were no other vehicles in the whole parking lot that was left behind for repairs. The only vehicles left behind were behind a locked gate. Other than that my experience was exceptionally good except for my insurance company and Sam Galloway collision shop had no connections there.. So all in all I was really happy with the work they did and my total experience.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Be careful
    by James Turner from Fort Myers, Fl | April 08, 2021

    Not happy with buying process. Paint protection and service plan not needed on a 2 year lease. Mats ordered for rear of vehicle did not fit properly. This is the second time improper mats were provided. Other vehicle was an Explorer.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Service at Galloway Ford
    by Gary Dougherty from Cape Coral, FL | April 07, 2021

    Good staff, from check in service mgr to receptionist who arranged coffee and a courtesy ride to and from home and the service mechanic.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Toni Bryant from Cape Coral, FL | April 05, 2021

    I was very satisfied with the service provided on this day.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dave Ambrozewicz
    by Dave Ambrozewicz from Cape Coral, FL | April 05, 2021

    Excellent as usual. Randy Sellers in the service department always delivers as promised.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great job! Fast service
    by Sasha Frances Williams from Cape coral, florida | April 02, 2021

    Always satisfied with Galloways amazing work and customer service!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mustang purchase
    by Jason D Glick from Fort Myers, Florida | March 29, 2021

    Love my Mustang!! 5.0 liter 460 horsepower. I'm having a blast in it!! Galloway was easy to deal with, I feel satisfied with the deal I received. Thanks to Galloway for putting me into something I REALLY enjoy!!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • Mostrando de 21 a 30 de 676 Revisiones