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Preston Chrysler Dodge Jeep Ram

1500 Wilmington Rd New Castle, PA 16105

(4.9 de 5) 175 Revisiones
249402120203101453

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Preston Chrysler Dodge Jeep Ram Inventario

Preston Chrysler Dodge Jeep Ram Revisiones

Las calificaciones y comentarios de Preston Chrysler Dodge Jeep Ram son de Cars.com

En general
4.9 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (5.0 out of 5.0)
    Great Experience
    by Tim from New Castle pa | January 04, 2021

    The staff was great to work with and was easy going and friendly. Made the purchase experience easy would def recommend Joe Trocci in the Sales department if you are looking for a new vehicle.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't buy here
    by GC buyer from Grove City, PA | January 18, 2019

    Wow....don't know where to start. We had a verbal agreement on a car and then scheduled an appointment and went there on Wednesday to find out they had relinquished on their part of the deal. After saying it was a deal breaker on our end after sitting for 45 minutes their sales manager Mark Root decided they would come to our original agreement. After all of this wasted time we could not stay because we had to get our kids off of the school bus at 3. We then scheduled an appointment for 2 days later on Friday. They ran our credit info on Thursday evening and we were approved. I then get a call to verify we would be keeping our appointment tomorrow, to which I confirmed we would be there. I then get a call at 8:15 stating they sold the car. Mark Munnell the salesman we had been dealing with said he was not there when the sold the car but that was a LIE he is actually the one who sold it to the other people. Found that out from Mark Root. When I called Mark Root today to Express my disappointment with the experience he did not even have the decency to hang up before he started to complain to another person about me. Talked with Bobby Preston with just being told sorry and thank you telling them about this to help improve their customer relations. If they want to improve their customer relations they need to get rid of Mark Root and Mark Munnell. They lie, change deals and sells cars from underneath of you. Long story short, don't buy from here.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    great communication.
    by Hack from Uniontown Pennsylvania | September 14, 2018

    It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Like a family.
    by Mike B from Butler, PA | June 26, 2018

    The atmosphere was busy last week when I first visited Peston. The feeling I got was like being with a big family. The treatment was friendly and helpful and made me feel comfortable. The buying process was smooth and easy. Thank you.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Enjoyable shopping experience for good vehicle
    by c/r Steeler fans from New Castle, PA | April 04, 2018

    Excellent salesmanship by R. Ferarri forthright and honest! Appreciated the work of Finance Manager Ravi Amina. We are repeat customers and hope to return again. Will recommend them to family and others!!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent car shopping experience
    by Alyse from Hermitage, PA | February 23, 2018

    I contacted a salesperson after store hours through the online contact feature on their website which is very convenient. A salesperson named John Rapko quickly contacted me back through email. I explained to him what I was looking for, what I wanted, and the cost to lease the vehicle I wanted. He contacted me back the next morning with exactly what I wanted, what I was looking for, and the cost per month to lease the vehicle I wanted. I set up an appointment for that day to go see the vehicle and test drive it. I told him I just wanted to look at it and test drive it. I didn’t want to be making any decisions that day. When I arrived, he already had a costumer, so instead of making me wait, he had another salesperson named Jordan take me to see the vehicle and test drive it. Both salesmen were very nice, and personable without being pushy. Later that night, I decided to contact John to see about a lower price and he said he’d speak to his Sales Manager the next morning. He contacted me the next morning with a reasonable price and I was sold. I went in later that day to purchase the vehicle. Once I arrived, John quickly got my information for my credit check and we went over some additional features I would be getting through the Preston Advantage program. He then sent me to the Finance Manager, Valerie, who was very friendly, personable, easy to speak, and knowledgeable. If you are thinking about buying or leasing a Jeep, consider this location as an option. You won’t regret it!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service, Good deal
    by Jason Fogel from New Castle | September 21, 2017

    Just bought a new truck fast easy process! Thanks Rick

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Preston Motors
    by Richard Marshall from New Castle, Pa. 16101 | July 22, 2017

    I had another great experience at Prestons. Was there yesterday and met Jordan Smiley. He was super. Helped us to find a new Camry and was just great to work with. We were very impressed with Jordan and hope to work with him again. Love the new Camry. Also, we would like to thank Brad Cain for his help.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car shopping expierience
    by Ryan Sager from New castle, pa | July 08, 2017

    Thank you to Brandon and chuck at Preston Toyota! You guys sent me off with a great vehicle and I'm very pleased with how you guys did business with me. I personally recommend anyone who's looking for a great car to go see them ! Thanks again!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Wowsa
    by Jack from New Castle, Pa | June 11, 2017

    Wow, and I mean Wow! Where do I start? With the "Presto" price... What a joke! They were over $3,000 more than comparable vehicles, most had less mileage. Then, the "salesman" which I'm pretty sure had some kind of "problem", was absolutely horrible! I have bought vehicles from this dealership in the past with no problems. My how times have changed. If you are an impulse buyer with bad credit, maybe this is your store. Not for me!

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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