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Premier Chevrolet Buick GMC

5392 University Town Centre Dr Morgantown, WV 26501

(4.5 de 5) 102 Revisiones
211137202051411945

Llamar (304) 906-4580
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Premier Chevrolet Buick GMC Inventario

Premier Chevrolet Buick GMC Revisiones

Las calificaciones y comentarios de Premier Chevrolet Buick GMC son de Cars.com

En general
4.5 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Customer
    by Robert Lee Sypolt from Kingwood, WV | January 01, 2021

    I was very disappointed after the repair job on December 30, 2020. I was not valued as a customer. My appointment was at 1:30. Since my wife was waiting for me, I went to check at 3:45 to find out how much longer it would be. That is when I was told they had found the problem, and it would take another hour to repair it. My question is why did I have to wait 2 1/2 hours for someone to tell me what the problem was and how much it would cost. If I had not to gone to check, no one would have told me anything. I find that very disrespectful of my time and money. If I had known it was going to be a lengthy repair, I would have made arrangements to leave the vehicle. I do not feel valued as a customer. I will have to decide whether to do business with you in the future. Right now I am not feeling committed to do so.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Premier Chevrolete Best !!
    by Ronald Dean Lovejoy from Kingwood, WV | May 07, 2020

    Excellent Sales and Service ...Have purchased 3 new trucks..My salesman and staff have made sure to give me good deals, to Always coming back..

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Tommy
    by Thomas P Mallory from Grafton,WV | April 08, 2020

    Always friendly staff and great customer service and usually done when promised

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2020 chevy Colorado z71
    by Jason Carder from Fairmont, wv | March 23, 2020

    Very nice and quick,courteous sales and I highly this dealership to anyone

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    STAY FAR AWAY FROM THESE LIARS
    by Aaron from Morgantown, WV | December 28, 2019

    Stopped by to check out their selection while shopping for a new car. I explained exactly what I was looking for, and I was shown vehicles that were either larger than I wanted, or had terrible gas mileage. The first salesperson barely knew anything about the vehicles to the point I had to correct them, and after each test drive I had no less than three salesmen asking how they could get me to buy that day. Each time I said that I wasn't interested in buying on the same day and yet they persisted. If you're looking for a high pressure dealership, then Premier will be for you. However, if you like to take your time, shop around, and make sure you're getting the most for your money, I would look elsewhere. Went back again two years later. They had a truck I wanted for a reasonable price. The salesman, CJ, told me the paint peeling on the door frame would be repaired under GMC warranty. LIES. I bought the truck and when I tried to have the paint repaired their service department told me it was a rock chip. An inch and a half long, peeling rock chip apparently. They also told me even if they were to fix it it wouldn't look good because they would hand paint it. Also, during the sales process, I asked repeatedly about what APR and loan terms I was being given, and neither CJ, nor anyone else would give me a straight answer. I had to wait until getting back to finance to even learn the terms of the loan I was supposed to be agreeing to. I ended up signing the paperwork, but knowing what I know now, that is just another shady sales tactic by Premier to sucker you into signing without having any time to really think it over or calculate the total loan cost. If I would have had 5 to 10 minutes to really go over the loan terms I would have turned the deal down. I can't speak low enough about the liars and thieves at Premier. Next, within the first 1k miles and 30 days my MAF went out. That was fortunately covered under GMC warranty. The grounded wire that continued to persist afterwards wasn't covered, even with the fancy MOTORTREND 6 month warranty. It means nothing, so don't fall for it. I told them to call me if it was going to be more than $200. They called me when it was finished and I was charged $240. $240 for a technician to attach a lead to the negative battery terminal and test the pins in the connection and no notification the price would be over $200. Wiring isn't covered by any warranties don't you know. That's a lot of money to some of us and I can't just afford to be at their mercy with no warning of the potential bill. The fact that GMC hasn't stepped in to change the way this dealership handles their service department and lying sales department speaks volumes about GMC as a company. STAY FAR, FAR AWAY FROM PREMIER.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Vultures
    by Oil and gas people from Morgantown WV | May 03, 2019

    Very pushy and will tell you anything for a sale and then turn around and want you to sign saying they didnt promise anything!! We will not be going back there! The whole experience was horrible!

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Crooks! Buyer Beware
    by RND from Morgantown WV | July 29, 2018

    Went there against the recommendation of friends which have had bad experiences there, interested in a GMC Terrain. Andrew came out and spoke with me about the vehicle and we took one on a test drive. He was helpful and even offered to let me take it home for the evening to test drive. I didn’t realize it until I left the lot and was almost home that the gas light was on and I had to buy gas for it. When I took it back the next day to see what the payments would be and asked if they could find one locally of a different color. They had found one that was a little more than the one they had, and was very pushy for me to buy it that day. I was just ready to have the person that I was buying the car with come in and we would sign everything when Andrew apparently needed a fifth sale so badly that when another customer came in he COMPLETELY ignored me and walked past me like I wasn’t there. I had to tell the guy that appraised my trade my counter offer and he laughed at me in my face and said, “ you won’t have to worry about that”. Well, they will not have to worry about having my, or my family’s business which have bought several vehicles from them in the past!! Save your time, money, and stress and go elsewhere.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    A QUICK FIX
    by Michael D Graham from KINGWOOD, WV | April 30, 2018

    A QUICK FIX ONCE THE PARTS CAME IT...EVEN DID IT EARLIER THAN APPOINTMENT TIME.

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Premier Chevrolet - Christopher Vandetta, sales
    by Carlo and Kimberly Vandetta from Fairmont, WV | November 30, 2017

    We were very pleased in regards to our experience buying a used vehicle at this dealership. The staff was very friendly, pleasant and courteous to us through the buying process. We would highly recommend Premier Chevrolet and Christopher Vandetta in the sales department to our family and friends for their next vehicle purchase.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Executive Chef
    by Clint from Summersville, WV | November 30, 2017

    I stopped in just to browse around while I was visiting Morgantown and had a nice conversation with Josh Ferrebee. He was very friendly and informative. Clean facility with a very nice selection of new vehicles! Josh answered all the questions I had for him, and I plan to bring my wife back up to help me shop. Thanks!

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    Does recommend this dealer.
    Did Not purchase a vehicle.
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