Michiana Chrysler Dodge Jeep RAM Fiat

4.3
Horario de funcionamiento
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
Closed
Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Jeff Bailey
Jeff Bailey Service Advisor 4.4 (271 Reviews)
Dealer Experience 12 years
Experiencia en el concesionario 6 years
Foto de cabecera de Marie Buckley
Marie Buckley Service Advisor 4.7 (187 Reviews)
Experiencia en el concesionario 3 years
Foto de cabecera de Kevin Leitch
Kevin Leitch Finance Manager 4.6 (142 Reviews)
Dealer Experience 7 years
Experiencia en el concesionario 7 years

Coches en el lote

100 coches disponibles Ver todos los coches

Opiniones del concesionario

4.3
Rating and reviews of Michiana Chrysler Dodge Jeep RAM Fiat are from Cars.com and DealerRater.com

1021 reviews

I would never buy or service a vehicle here. Took my car...

1.0
by Vincepowens on Feb 26, 2021

I would never buy or service a vehicle here. Took my car in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt sensor to freak out and I almost got rear ended with my 4 year old son in the car because the tires on my car locked up bc the vehicle thought I was about to get in a collision with no one in front of me. Apon reporting this, the service manager Justin laughed at me. I have never wanted to hurt somebody so badly. If you laugh about my children’s safety you are a piece of xxxx and need your business SHUTDOWN. I had a newborn baby die this year that never had a chance to come. You’re lucky is all I have to say. Flat out lucky you pieces of xxxx

Customer service 1.0 Friendliness 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

My RAM truck went in for service with transmission issues...

3.0
by Jim S on Feb 26, 2021

My RAM truck went in for service with transmission issues 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit the truck was at the dealership for 15 days. It was there for 8 days before receiving approval from Chrysler to do the work. In all we were without our vehicle for 3 weeks. The process was very slow and frustrating. While the employees at the dealership were friendly and helpful, their hands were tied and unable to proceed in a timely and reasonable manner.

Customer service 3.0 Friendliness 3.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

Very quick service Professional Grade work done on my...

4.4
by LOEBACHDAVE on Feb 25, 2021

Very quick service Professional Grade work done on my vehicle. Also informed me of a recall which was done at the same time at no cost

Customer service 4.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

First time at your service department. Nice experience...

5.0
by KMCCALLISTER72 on Feb 24, 2021

First time at your service department. Nice experience with friendly staff. Will definitely come back. Adding this last part to get twenty five words in....silly request!

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for your great rating and review! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

Worst customer service ever. I will not be buying another...

1.0
by CCHRISTODOULIDES01 on Feb 24, 2021

Worst customer service ever. I will not be buying another car from here ever again. I had to wait 2 weeks and call 25 and never got a call back just for mats that should have came with my truck. There was also a alignment issue with my truck that I had to bring it back 2 times just to fix it. Also the sales manager was no help at all.

Customer service 1.0 Friendliness 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

We are very sorry you feel this way. A used vehicle doesn't always come with mats. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart or Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

Due to you not worried about and or taking care of my...

2.5
by TKAADE on Feb 23, 2021

Due to you not worried about and or taking care of my Jeep after it was broken into while it was under your care, I will be choosing another dealer in our area to do business with.

Customer service 1.0 Friendliness 3.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

No thanks, he was the one who told me to call my insurance company or go to a cheap body shop.

The sales person was excellent and walked with me every...

5.0
by Marvin Curtis on Feb 23, 2021

The sales person was excellent and walked with me every step of the process. He answered all of my questions and was available for consultation even after I purchased the car and drive it home.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here with Ivan! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

They are great, I had gone in for an oil change & was out...

5.0
by Clfrickson on Feb 23, 2021

They are great, I had gone in for an oil change & was out pretty quickly. I do think you charge too much for an oil change.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for letting us earn your business! We appreciate you! Have a wonderful week!

Great service department. Sales team is a little pushy....

4.2
by JULIEREEDCOX on Feb 22, 2021

Great service department. Sales team is a little pushy. When the sales associate did not close the deal the sales manager came in and was the pushy one. Overall i probably would go somewhere else to buy.

Customer service 4.0 Friendliness 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the great rating! Thank you for your business! Have a wonderful week!

Had a great salesman, Rodney Shepherd, he worked with us...

4.4
by Lisa on Feb 22, 2021

Had a great salesman, Rodney Shepherd, he worked with us to get the Jeep we were looking for. We traveled over a hour and half because we heard they had a great team and was great to work with. Was worth the drive to get there! Would highly recommend,

Customer service 5.0 Friendliness 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

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