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Lithia Toyota of Odessa

5050 John Ben Shepperd Pkwy Odessa, TX 79762

(4.8 de 5) 173 Revisiones
22931

Come visit us at Lithia Toyota of Odessa, where you get Your Deal Your Way! Prices shown above may vary by region as new vehicle incentives may depend on buyer's residence.

Llamar (432) 614-2175
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Lithia Toyota of Odessa Inventario

Lithia Toyota of Odessa Revisiones

Las calificaciones y comentarios de Lithia Toyota of Odessa son de Cars.com

En general
4.8 de 5
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  • (5.0 out of 5.0)
    Best car buying experience
    by Randall Woodruff from Odessa, tx | October 15, 2020

    I had the best experience at Lithia. They gave me top dollar for my trade and negotiated the price of the vehicle I wanted to suit my monthly payment needs. My salesman Randall Woodruff was superb. Very friendly and laid back. I appreciated that he wasn’t a high pressure type of salesman. He is very knowledgeable. He was able to answer every question I had, and kept in contact the entire process. I would highly recommend him. I was pleasantly surprised that a warranty was available. The process was fairly short and super easy. best car buying experience I’ve ever had.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Place is Super Shady
    by TexasTraveler from Houston | July 08, 2020

    Bought a truck here in April. Now it is July, still no plate, no accessories that were missing from the vehicle, no truthful exchange with either salesman or finance person. Have spent hours on the phone with these people; they've been nothing but deceitful. Highly DISRECOMMEND.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Oil change and tire rotation!! Was told it was 3
    by ISABEL ESPARZA from Odessa tx | March 08, 2019

    Took 5 hrs for oil change and tire rotation!!! That's xxxxxxxxx!! Was told it would be a 3 hr wait and it was close to 6 hr wait!!!

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Very bad Experience!
    by Semih Onder from Odessa | November 05, 2018

    I had very bad experience last week. I had my Tundra serviced here ...oil and filter change and tire rotation.. Oscar called me and told me it was ready...I paid and picked my truck up. When I was driving I realized a noise coming from front wheels..First I thought something got stuck in the tires tracks. But then I realized they did not tighten the nuts on the passenger side wheel. I had to drive back to Toyota dealer very slowly and carefully . Then they saw they forgot to tighten the nuts and like no big deal..didn't even try to make it right with me...at least offer me some discount or coupon to make me happy..I could've have a wreck...It is a big deal.. Oscar( service guy) told his manager what happened and asked for a discount today for my other car and he did not even come by me or call me..Obviously he didn't think it was a big mistake and big deal.. So just like that they lost my business..I have purchased at least 6 Toyota cars and trucks here and serviced them all here..No more! So consider this before you go have your car serviced or buy a car here...,Not recommended!

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    More Problems than it worth
    by Jim the trusting one from San Antonio, tx | September 27, 2018

    Bought a 2013 Honda Accord and in the first 5 days the left front tire recap came apart. The tire tread coming off destroyed the left front fender causing over $4000 worth of damage. Then two months later a rear tire went flat. Now I have had to buy all 4 new tires because I don’t feel safe with the tires that Lithia gave me. All they do is put unsafe tires good enough to get one out of the lot then they don’t care you. Buyer beware!!! On the day my temporary tag expired (60 days after purchase) my permanent tags were not yet delivered. When I called they said there were issues and they hadn’t received them yet from Bexar county (where I live) The lady at the dealership said she she would have overnighted to the dealership and I could pick them at the dealership in a couple of days. I asked how was supposed to get there with expired tags? She didn’t have an answer. At first she said I couldn’t go to the tax office and pick them up my self. I finally talked to Dwayne and was able to pick up the tags at the county offices later that day. The administration person I dealt with can not think outside th box customers help customers get what they need.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    poor service.
    by laha from odessa tx | August 21, 2018

    Was not able to gind what i want nor the deal i got somewhere else.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Above and Beyond
    by Grateful parents from St Augustine, FL | May 30, 2018

    our teenaged son's car broke down hundreds of miles from home. My husband called Lithia Toyota Scion and let them know our son would be going over to look for a used car. Dwayne Hiser assured us that he would take care of our son. Our son was in a hotel an hour's drive away, but Dwayne arranged to pick him up and bring him to the dealership. He helped him find a great deal. He assured us that he would make sure it was in great condition to drive for years to come. He was going to certify the car, so it would take an extra day. He lent our son a car to drive while he was waiting for his car to be finished. Also, Carlos Gonzalez helped our son to complete the process the next day. They went above and beyond what we expected. What a blessing for two parents half-crazy with worry over their teenager. Thanks, guys!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Raul Tavarez from Odessa Texas | December 26, 2017

    Totally satisfied with this company ,and will recommend to my friends and family.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Vehicle purchase
    by Aaron from Odessa, texas | December 15, 2017

    Raul did a great job, he met our needs and helped through a difficult issue.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car Repair
    by Mayra Miranda from Odessa, Texas | December 01, 2017

    Excellent team.I do love working with them. I highly recommend the dealer.

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
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