Lexus of Arlington

4.6
Horario de funcionamiento
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed
Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Haresh Trivedi
Haresh Trivedi Service Advisor 4.9 (473 Reviews)
Foto de cabecera de Tom Prondzinski
Tom Prondzinski Service Director 4.9 (310 Reviews)
Foto de cabecera de Rob Kennedy
Rob Kennedy Service Advisor 4.8 (165 Reviews)

Coches en el lote

142 coches disponibles Ver todos los coches

Opiniones del concesionario

4.6
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

1892 reviews

Service rep is very good. They provide good quality...

4.2
by tikriss on Jul 29, 2021

Service rep is very good. They provide good quality service but sometimes it’s very expensive, especially the labor cost. Needed part replacement on car long out of warranty and am going elsewhere where price is about half.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Friendly people, always clean and nice to hang out there....

5.0
by JeffStauffer on Jul 28, 2021

Friendly people, always clean and nice to hang out there. Staff is knowledgeable and takes care of our needs. Would recommend Lexus of Arlington to anyone!

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Jeff, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

The work was good. Had an appointment but car not...

4.2
by TAZIOLI on Jul 28, 2021

The work was good. Had an appointment but car not diagnosed till following day. Loaner compensated for delay. Why have appointment if not going to be honored

Customer service 4.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Lexis is Arlington Always has a clean safe waiting area....

3.6
by Gayle on Jul 28, 2021

Lexis is Arlington Always has a clean safe waiting area. I was told it would be 1 & 1/2 hour service and it was on time . Car was clean and serviced as promised.

Customer service 4.0 Friendliness 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Gayle, We are very happy to hear Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Always excellent service. I drive in from Iowa to service...

5.0
by beanderson1102 on Jul 28, 2021

Always excellent service. I drive in from Iowa to service my car because of the service I receive at Arlington Lexus of Palatine. All service people are great.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

I've been at this dealership for years and find the whole...

5.0
by Sherryp1008 on Jul 27, 2021

I've been at this dealership for years and find the whole experience to be very good and professional. From the sales team to the service department. And of course love the vehicles!

Customer service 5.0 Friendliness 0.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Sherry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Nice and friendly service. I am going to bring my vehicle...

5.0
by WALBERERJ on Jul 27, 2021

Nice and friendly service. I am going to bring my vehicle there , I use to go to Woodfield Lexus but no anymore. Service is excellent

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to share your feedback with us. Lori and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Amazing service, great people!! Best car buying...

5.0
by DARIusurb2 on Jul 27, 2021

Amazing service, great people!! Best car buying experience hands down!! Mitch and Marcin were very helpful. They will go above and beyond to make sure you leave happy.

Customer service 5.0 Friendliness 0.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for your very kind review. Mitch and Marcin strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

This service dept. is the best! And the service advisors...

4.8
by Greg on Jul 27, 2021

This service dept. is the best! And the service advisors are great! A winning combination for sure. I won’t bring my car any where else.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Greg, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

We always bring all our lexuses for any service needs to...

5.0
by valzasl on Jul 26, 2021

We always bring all our lexuses for any service needs to this location. All staff is friendly and knowledgeable. Kids love to come too as there are so many things to do.

Customer service 5.0 Friendliness 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We appreciate your business and our team looks forward to serving you again soon!

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