Auto.com

Lexus of Arlington

1510 W Dundee Rd Palatine, IL 60074

(4.3 de 5) 105 Revisiones
0c1fcd0860d56d60bc27db8b38ba00b4

Llamar (847) 752-5844
Horarios
lunesCLOSED
martesCLOSED
miércolesCLOSED
juevesCLOSED
viernesCLOSED
sábadoCLOSED
domingoCLOSED
lunesCLOSED
martesCLOSED
miércolesCLOSED
juevesCLOSED
viernesCLOSED
sábadoCLOSED
domingoCLOSED

Lexus of Arlington Inventario

Lexus of Arlington Revisiones

Las calificaciones y comentarios de Lexus of Arlington son de Cars.com

En general
4.3 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Warranty work
    by Patryk Bajda from Chicago Illinois | May 26, 2021

    This dealership is a nightmare they always have issues with warranty of anything. 85k for a car I’m driving down the street 25 mph without hitting anything the car comes to a halt making mechanical noises and the airbags blow up causing me injury. I towed the car there and it’s been over two months and today I call and they say the car can’t be fixed under warranty due to neglect. The car was not neglected and it was serviced with them every 5k miles on the dot. Stay away from this place this is the treatment we get for buying 3 new cars from them. If I could give 0 stars I would. Buyer beware. Anthony Landi, Tom Prondzinski both worthless service director and service manager

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay away and watch what you sign
    by Unhappy Customer from Chicago, il | March 26, 2021

    Unprofessional sales tactics. You need to watch for everything what they say even if you catch them about lie, the answer is simple : We never say this. STAY AWAY FROM THEM

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service all around
    by IanM from Mesquite, Texas | November 07, 2020

    Finding the car is usually the easy part. Making the deal is the hardest. Oddly this was the opposite and while the deal took a day or two, it was probably the kindest and most professional negotiations I've had with a dealer for any car. We had our sights on a fantastic low miles GS Lexus and were able to pick it up today. Adriana C is definitely someone to thank because she's about as good as it gets with service and sales. I have to say I highly recommend her should you visit this Lexus or want to purchase a car from it. One caveat is if you wire the money, their account setup just causes delays with confirmation of receipt, especially if the office manager is out for the day. To get past this, bring your bank statement showing the debit or wait until they confirm it on their end before you go to the dealership, or you'll spend a few hours waiting in their plush waiting area. That being said, they were true to their word and the car is as expected, no less, along with a great experience of professionalism and personalization from Adriana C. Thanks again!

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great service by Marcin and Tom in service
    by Jerry G from Chicago | September 20, 2020

    Five stars for this awesome dealership.Kudos to Tom Prondzinski And Marcin Ajdukiewicz.I found some minor issues with my tires and one phone call to care everything they give me a nice loaner for a couple days and my car was fixed beyond my satisfaction. To some people posting reviews for this dealership why don’t you talk to those guys first because they are really willing to help you like they did in my case.I will definitely send customers your way

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer beware
    by CH from Cary IL | September 01, 2020

    At first it was great... A little rushed but thought we got a good deal...now If i could give less then 1I would. Don't buy a used car here unless you like being taken advantage of. After 30 days you will regret it. No way they didn't know what was wrong. Worst experience ever.

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Car Buying Experience Ever!
    by daveperdue from Round Lake, IL | February 11, 2020

    The absolute best zero pressure car buying experience I have ever had. Adriana Cerlat and Mark Rahn made the car buying experience smooth and easy, they did everything to make the vehicle fit my budget exactly! These guys have been great!

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Ok experience but expecting better
    by Will Z from Arlington Heights IL | December 30, 2019

    We' ve been shopping for the rx350 model the salesman was ok but the manager let us feel a bit uncomfortable, he just turned away when I showed him a similar listing with lower price from another deal, I understand their sales game but it is just not an overall pleasant experience

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Dobra Polska Obsluga!
    by P. Milanowski from Lindenhurst IL | November 28, 2019

    Kupilismy nowego 2020 ES-F Sport !!! Naszym sprzedawca byl Marcin Wierzba ktory wszystko spokojnie i wyraznie wytlumaczyl bez presji czy niepotrzebnego wcisksnia na sile. Po sprawdzeniu rynku okazalo sie ze maja najnizsza cene! Marcin byl bardzo mily i profesionalny , polecam wszystkim Polakom !!! Piotr Milanowski.

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un nuevo
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I bought a 2017 used RX 350 two month ago.
    by Munkhtamga from Buffalo Grove | November 04, 2019

    I bought a 2017 used RX 350 about 2 month ago from your dealer at Arlington. Next year I am going to change it by Lexus 570 for trending. If you have any good price used of LX 570, let me know. Thanks

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Richard Zima from Bartlett IL | October 11, 2019

    We purchased a used car from this dealership about a year ago and we’re very happy with it. We Dealed with salesman Marcin Wierzba and we we very happy with his service in purchasing the vehicle and getting it ready for us in the delivery process. We highly recommend this dealership. Great people to work with and great service.

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • AnteriorSiguiente
    1234...11
    Mostrando de 1 a 10 de 105 Revisiones