Elk Grove Buick GMC

Elk Grove Buick GMC Revisiones

Las calificaciones y comentarios de Elk Grove Buick GMC son de Cars.com

• (5.0 out of 5.0)

  House wife

  by Karen McClinton from Elk Grove | March 25, 2021

  Purchased A 2021 GMC CANYON TRUCK! We had the opportunity to work with Salesman Stewart Wilson he listened to what we had to say and pointed us to the perfect truck for us! A great friendly guy!

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  Comprando un nuevo

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Christian the sales person was great to deal with.

  by Steven from Galt ca | February 26, 2021

  Christian Rivera was great to deal with. Great customer service. Easy process with all employees involved. Would refer them to family and friends thank you for your help!!

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  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Repair

  by Diane Crittendon from Elk Grove, Ca | February 09, 2021

  Very good customer service . Helpful and knowledgeable

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  Vine por service o reparación

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Check your contract carefully. They’ll lie to you.

  by DJK from Vacaville, CA | January 12, 2021

  I purchased a 2019 Dodge Grand Caravan from Elk Grove Buick GMC in late December of 2020. It had 45,000 miles and I opted to purchase the extended warranty. Not 3 weeks after buying it, it wouldn’t start in the morning and the check engine light was on. I called the dealership to ask what could be done. The service department asked me if I had purchased the extended warranty, I said I had, and I was told that in that case it’s between me and the issuer of the warranty. I asked how I proceed with that and was referred to the paperwork from the purchase. I pulled it out and discovered that my extended warranty was good for 4 years or up to 60,000 miles. I specifically asked the finance manager if the warranty was good for UP TO 60,000 miles, or 60,000 miles past what the vehicle had at time of purchase. He assured me it was the latter, that the warranty would cover me for 60,000 past current mileage, meaning 105,000 miles. He lied. Consequently I paid thousands of dollars for a warranty that’s good for a year or so. As a nice little cherry on top, they also didn’t mention until after I had signed the paperwork that there were no floor mats and only 1 aftermarket key fob, which works maybe half the time if I’m within 10 feet of the vehicle. If you like being cheated by a dealership that doesn’t stand behind a vehicle you bought from them 3 weeks ago I highly recommend Elk Grove Buick GMC. Otherwise, take your business elsewhere.

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  Comprando un usado

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Buying used 14k car come out priced at 20k

  by mike from Modesto ca. | October 26, 2020

  LIes from the beginning a $14,000 car turns into 20k. Trys to force products and cost of car up saying there already on the car. Then they should be in the price. Literally pushing illegal tactics in ca. Horrible experience letting the dmv know about there tactics.

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  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  Bad Management

  by Gerardo Llorens from Sacramento | May 23, 2020

  I went by on 5/22/20 to see what I can get for my car and test drive another vehicle. The Manager low balled me and would not budget for just $454 to pay off my car even though I knew I could get better. He would not lower the car price and after wasting over 2.5 hrs we decided to leave. On the way home we stopped at Carmax. They offered $1,000 higher than the dealer. We called the Nolan and asked if he could pick us up for the car we test drove. Nolan asked the Manager and he said he would give us $500 less than Carmax, I said no way. I told him I just sell mine here and an you pick me up, he then stated that his Manager said he could not let him pick us up because short staffed. I do not recommend this place do to bad Manager. I have to say Nolan did help as much as he could and could had a sale, but the poor Management lost our business and anyone that ask us about that place. To the Manager, you need to be more understanding and know that we all are going through tough times.

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  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  So Happy with My new GMC Arcadia

  by RAQUEL O. from Elk Grove, Ca | March 04, 2020

  Everyone was great made sure I got what I needed. Will definitely Go back for a Future Purchase.

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  Comprando un nuevo

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Would not sell the car at the advertised price.

  by Mark E. Mooney from Petaluma CA | February 16, 2020

  Bait and Switch nightmare. Car could not be bought at the price without adding over $1000 in xxxxxxxxx add-on charges. We didn't want their etched glass, their other add on's and price packs. We brought our own financing and were ready to buy at the advertised price, but not at the price plus all the unwanted crap. Don't waste your time like we did.

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  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great over all experience

  by Art Reyes from Napa, CA | December 25, 2019

  Harry was my sales person and he was great. He got all my Add-one done to my truck before I arrived and I didn?t have to haggle with him on the price. He had everyone around beat!

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  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  323$ GAS CAP

  by Grandma Alley from Elk Grove CA. | August 23, 2019

  I am a 70 yrs old . xx egn light on. Toke to dealer. They ran a diagnostic found leaky GAS Cap. Charged $290 in labor and $33. For Gas Cap. I feel like a fool letting someone do this to me.

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  Vine por service o reparación

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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