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Driver's Village

5885 E Circle Dr Cicero, NY 13039

(3.1 de 5) 134 Revisiones
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We are New York's only new car mega center. With 15 different new car franchises at 1 location we make it easy for every shopper to find what they are looking for. Not only do we have 1000's of new vehicles on the lot, we also have over 30 lending associations on hand to help you get financed. If you have any questions please contact us at (315) 458-8434 or visit us online at www.dvoffers.com.

Llamar (315) 849-0246
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Driver's Village Inventario

Driver's Village Revisiones

Las calificaciones y comentarios de Driver's Village son de Cars.com

En general
3.1 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    STAY AWAY!!
    by Mike W from weedsport, NY | April 10, 2021

    bought a used Jeep liberty. on the drive home, the check engine light came on, and i found that a headlight was out (and it somehow passed a NYS inspection). next day i discovered a muffler leak. brought it back for warranty repairs. the day i got it back the check engine light came on again. brought it back for repairs again. i could not get any communication from the service department as to when my car would be fixed. got it back, a week later the brakes locked up. towed back for repairs. got it back, a week later the brakes locked up again! towed back again for repairs. The dealer will not make ANY concessions for all of the issues. and now i am out of warranty and out of luck.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Beware
    by Unhappy from Oswego, NY | March 26, 2021

    Set up an appointment to test drive. Car was sold and never called. Traveled 40 minutes. Just wanted to get us there to see if they could sell a different car. Bad practices, no courtesy, unethical.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Sold the car I had a $500 deposit on
    by Victim from Liverpool, NY | March 17, 2021

    We left a $500 deposit on a car. The day before our scheduled “VIP” appointment to pick up the car they notified us that they sold it to someone else. A very very upset young lady who this car was for. Not a trustworthy dealer!!

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Rebecca Jordan
    by Rebecca J. from Clay, NY | March 02, 2021

    I’ve been dealing with Drivers Village Nissan for years, Heather is the only consultant I’ll deal with. Her Customer Service is above and beyond! Thank you for meeting all my expectations AGAIN Heather!!! Another satisfied Rogue owner! You score a 10 in my book!

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    Comprando un nuevo
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Buying a used vehicle
    by Gerald Mclean from Liverpool | February 21, 2021

    Friendly staff the salesman Ryan that I dealt with was very knowledgeable up front on everything. Did go out of his way to make sure that the buying process went nice and smooth

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Dirty car never cleaned
    by Ron from Auburn Ny | February 05, 2021

    I bought a 2017 Kia all wheel drive it was al scratched on the hood now to be fair they gave me a appointment to buff it but I just never went my better judgment said have some other do it and clean it inside. Now I say that because you could see the inside of the car was never ever cleaned like other car dealers do. It was in the garage it was dark couldn’t see the condition of the inside of the car. When I left into the sunny day I was shocked again I paid to have it cleaned!!! I have have bought about 6 cars some were ok clean others unbelievable and the sales man was very rushed has never gave me any money off the vehicle just once never!! thrown in like a free automatic starter it was more about putting his name on the key chain. One time the first year I bought a used 09 keep liberty at the time it was only 3 years old good shape. First winter 1800.00 replaced heater core and blender door but it’s warranty was past to bad for me!!!! I feel so stupid to keep going back! One car I removed the drivers village license plate bracket he was angry over that one. But I am done and this time I mean done it was all about that big pay check for him I had many friends I told go elsewhere.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Warranty/recall service
    by Unsatisfied customer from Bridgeport, NY | January 30, 2021

    Took months to get an appointment for a vehicle recall. Told us to expect up to 8 hours for repair so shouldn't wait for it; actually took 1.5 hours with most of that time made up of trying to sell additional , unnecessary services for thousands of dollars. Did not authorize a 27 point vehicle inspection. Did not ask for an AC check in 20 degree weather! Don't touch anything that isn't involved with the recall. You were only yo be looking at the undercarriage. Ridiculous. Just honor the recall and leave the rest of the vehicle maintenance up to the owner. We don't use your overpriced facility for any of our vehicles and never will.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Do NOT go to drivers village buick service center!
    by JT from Syracuse, NY | January 02, 2021

    I recently brought my 2015 buick into the buicks service center at drivers village for repairs. They replaced the water pump and thermostat. I picked the car up 4 days later with a huge expense bill..outrageous prices. The day after I brought it home, the car is now in worst condition than when I had brought it in the first time. And now they want to charge me again to fix it again. Hahaha I don't think so. You broke my car and now you want me to pay to fix it? Nope. Worst place ever

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst dealership in all of NY
    by Mike alfiere from Niagara falls | November 30, 2020

    drove from Niagara falls to drivers village to pick a 2018 sti. made it half way home and every light on the dash came on, and car went into limp mode. called the sales dept back and they made me an appt there. I stressed to them that I live over three hours away and if I make this trip I need the car fixed. I show up for my appointment and within five minutes and the service dept tells me there's nothing they can do, and to go try a dealership? a month later and my car is still not fixed, still stuck in limp mode. RYAN MARCHEWKA AND KARLYN VAZQUEZ seem to think they don't have to address this issue and think the problem will go away. WORST DEALERSHIP IN ALL OF NY HANDS DOWN. I will never spend another penny there and if I hear that someone is thinking of buying a car from them I will suggest you run the other way worst experience of my life.

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    Comprando un nuevo
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible service
    by GREGORY SMITH from CLAY | October 13, 2020

    recently called to have some service done on a company vehicle, ford f250.i needed inspection and rear e brake wasnt working.i also told them it was going to need exhaust manifold. randy said we can do it, so we made an appointment for friday at 9am. so i dropped it off on thursday the 1st. with our company vehicles you have to get an ok if its over a certain amount, randy called a day later and said we got the ok and had to get some parts.that was the last honest answer i got.after afew days i called and the lady said he will call you back, no call back, the next day i stopped by after work and noticed it had not moved from parking lot. i went in and was told they didnt have a heavy lift open for it. (it is a single door f250)they should be able to get it in later that day. i thought about it and called back and talked to the young lady again, i told her its been there awhile and i wasnt sure if they could look at it today?she said she would check with randy, she came back and said they would get it in today.i said if not its not a big deal i can take it somewhere else. couple more days go buy and my boss is now saying where is the truck? so i call back again and get the old randy will get back to you, when i do get a hold of him , im told it should be done in a couple days. today almost 2 weeks later i call and ask the young lady when will it be done, she says let me check, she comes back and says all the service managers are busy. the service manager will call you back (boy have i heard that before)later. that was at 10 am, at 230 i called back and asked her the same question i have asked for the last 12 days, when will it be done. she returns and says the service manager said they are just finishing the brakes and he will call you when there done, i knew that wasn't going to happen. so after work i again pulled in and seen it out in the parking lot, i thought to my self yes its done, i went in and talked to another guy, i believe it was jeff. i asked about the truck and he said i think they just had a little to do with the brakes, he went and checked ,he came back and said they have a little more to do.i asked about the exhaust manifolds ? he said they have a little more to do with the exhaust manifold. so i said when will this be done, just give me a time , what is going on, he said we have been busy, so they had to move my truck out in the lot, which i have never heard of.he could not give me a time. so i reluctantly said ok, and went out to go home, i walked over and looked at the truck, they did not do ANYTHING to the exhaust manifolds, so much for the umpteenth lie, with the "he has a little to do on the manifolds. so i went back in and said you have not done any work until today, and you just did the brakes!!! i told him to give me the truck and i will take it somewhere else. the quote for all the work rear brakes and 2 exhaust manifolds was $3519. they charged us $1786 for the truck to sit there for 12 days and put rear brakes on it today. after telling me for days and days they were working it. i think mr burdick should have a little toolbox talk in the morning about lying to your customers, if you cant do the job ,be honest and tell the person . you dont lose customers forever that way.we have bought 4 of our last 6 vehicles there and had lots of service done there ,12 days and $1786 for rear brakes an an inspection?.....oh thats right you didnt even inspect it. Time to find another dealer,one that can be honest . and if someone who really cares at that dealership reads this ,and feels compelled to maybe say im sorry. well you know how to reach me.

    Atención al consumidor
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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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