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Dave Towell Cadillac

111 W Market St Akron, OH 44303

(4.7 de 5) 95 Revisiones
14271

Llamar (330) 991-9092
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Dave Towell Cadillac Inventario

Dave Towell Cadillac Revisiones

Las calificaciones y comentarios de Dave Towell Cadillac son de Cars.com

En general
4.7 de 5
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  • (1.0 out of 5.0)
    GARBAGE
    by Janet from Akron ohio | February 28, 2020

    Terrible dealership employees are miserable. Need to just burn it all down and have someone else in charge when they start over. They do not care about you, they just want your money.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    They arr very professional
    by Vincent Aaron from AKRON | August 27, 2018

    Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Top-notch buying experience!
    by Kerry from Canal Fulton, OH | July 10, 2018

    I recently bought a pre-owned Jaguar from Steve Turner at Dave Towell Cadillac. From start to finish, the buying experience was smooth and seamless. Steve really went the extra mile throughout. I highly recommend the dealership in general and talking with Steve in particular.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent!
    by Zac K from Mt Pleasant MI | October 19, 2016

    Purchased vehicle from Dave Towell Cadillac through Bill Woods. Start to finish process was great! Never viewed the vehicle in person; purchased on internet. Vehicle was delivered and look pristine. Found minor issue with armrest on captain's chair in second row. Took it to local Chevy dealer for repair and Dave Towell Cadillac covered the repair cost in full. They certainly we're not obligated to take care of the cost of the repair as the agreement for the delivery of the vehicle was 'as is'. They however stood behind the vehicle with integrity. Thank you to the service department at Dave Towell and Bill Woods! My local Chevy dealer said what Dave Towell Cadillac did for us was basically unheard of and the service department at Dave Towell was phenomenal to deal with- seamless. Thanks for a great experience Dave Towell Cadillac and Bill Woods! Would definitely deal with again and would highly recommend. Ask for Bill Woods!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Cathy from Akron, Ohio | October 18, 2016

    The appointment took a little longer than I thought, but an electrical connector needed to also be replaced. I was able to get my car in for service the same day that I called, which was great since I was leaving on vacation & needed a headlight replaced. I was able to work thanks to your WIFI & the car wash was greatly appreciated. Thank you

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    Vine por service o reparación
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Displeased in service and quality.
    by Airwaves02 from Canton, OH | October 12, 2016

    Dropped off my ATS to have an issue looked at. When return I was told there was a $99 charge to look at it. Never once did the service rep tell me about a service fee. He said 'that's just policy you signed on the lined'. No, you told me sign to give authorization to look at the car, never ONCE was I told about a fee. I think it's poor business. The other thing is a car that's 4,000 miles outside warranty and the Cue system screen goes nonreaponsive and now it's going to be $1,300 to fix. I've had the car 3 months and if nothing can be done for fixing the Cue on the manufacturer's customer assistance, then I'm tempted to sell the car and never buy a Cadillac again if this is the quality of their product. Very upset and displeased after my visit.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Ted Davis is great
    by Marty @ Columbus from Columbus, Ohio | October 05, 2016

    We returned to Dave Towell Cadillac because of the experience we had with our salesman Ted Davis. Ted is a low key, experienced gentleman. We did purchase a beautiful extremely low mileage used STS. Murphy's law did come into play and we did have a problem with the car immediately. I called and Ted came to work on his off day and made sure that we were taken care of. I will hold judgement on the service department until we get our car back By all means, visit this dealership and ask for Ted. He will treat you with respect and be certain to match your needs with the car you need.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dave Towell Cadillac
    by SRX owner from Canton, Oh | October 01, 2016

    Service was completed in a timely manner. Any questions I had were answered.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Grade A Service with a personal touch!
    by LaMont C. Wilson from Akron, OH 44313 | September 15, 2016

    The experience with the dealership was grade A! Jeff and his fellow co-workers were a supportive bridge during a questionable period over the warranty coverage. They stayed neutral but informative during each stage of the warranty resolution.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best Customer and Car Service
    by Mari-Lynn from Akron, OH | June 04, 2016

    The staff is really great. They do a great job, always friendly. I would recommend any Cadillac owner go to Dave Towell for service. They deserve some recognition for going above and beyond .

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    Does recommend this dealer.
    Did purchase a vehicle.
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