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Criswell in Annapolis, MD

1707 West St Annapolis, MD 21401

(4.8 de 5) 280 Revisiones
2318201912210548

Call to confirm availability. Our inventory changes daily. Our prices are aggressive and our cars are reconditioned thoroughly. We are obsessed with perfection.

Llamar (443) 221-6735
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Criswell in Annapolis, MD Inventario

Criswell in Annapolis, MD Revisiones

Las calificaciones y comentarios de Criswell in Annapolis, MD son de Cars.com

En general
4.8 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Poor service department.
    by Veronica Stanley from Fort Washington, MD | June 16, 2020

    Poor service department. Poor service representative. Poor management. Poor owner. Overall, not a place to get your Audi serviced. I am a very disappointed customer who wants to warn other customers before they think about taking their car for service.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy Customer
    by Elihu Hirsch from Baltimore, MD | September 09, 2019

    Very glad we chose this dealership. Left feeling that we got a fair price for our trade and happy with the purchase price and buying process. Would recommend Criswell Acura to a friend

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    "Awesome Experience @ CAA- Extremely Satisfied!!!!
    by JoshL from Hanover, MD | January 24, 2019

    I went looking for a used vehicle at Criswell Acura Audi Annapolis. I was immediately greeted at the door by Vance Ellis. Vance was pleasant, asked the right questions, and customized the price and service to our needs. I showed them the KBB on the car I was interested in, and they beat it by $1000 less than the KBB value; there wasn't a need for price haggling back and forth. I barely write reviews, but this dealership gave me such an excellent experience that I felt that people need to know how great everyone is at this dealership! Thanks, Vance & Alan Hannon (Pre-Owned Sales Manager) for all your help! We will see you in the future for our next car!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Comments
    by Eioel H from Lanham md | December 05, 2018

    I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service overall
    by Carl from Annapolis, MD | October 18, 2018

    Had been shopping for a used Volvo for our 16 year old twins, had checked out dealerships as far as Rockville. Wound up purchasing a car from in town at Criswell. Great customer service, easy transaction, low pressure. Very satisfied with the S60 we bought for our teens. They do an outstanding job with reconditioning the used vehicles they sell. Thanks Vance, Austin and Allan!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Found the Jeep I was looking for
    by LMeade from Ocean City MD | March 30, 2018

    Traveled 2 hours to view a used car. They had it ready and waiting. The tailgate wasn't working and they immediately diagnosed and fixed it. Vance Ellis was great.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding Service
    by Lisa Reeder from Glen Burnie, MD | March 29, 2018

    Aldo Hannon, Mike Marcus and Angela Behr were outstanding. We have purchased many cars from Criswell Acura and have always been pleased with the service. Kudo's for going above and beyond my expectations. Exceptional customer service!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase of new MDX
    by John Mulkey from Stevensville, Md. | January 25, 2018

    We purchased a 2018 MDX on Jan 23, 2018. The overall experience was excellent as was our sales representative Kae Engel- Teta. The amount received for our trade-in was fair and the price on the MDX was competitive.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    old customer loves new facility
    by brad mendelsohn from Owings | December 30, 2017

    great new modern facility. State of the art analytics and service bay. Nice free snacks and drinks too in a large lounge overlooking the sales floor!! Usually I can call and get service the same day and if I need a loaner I get a nice loaner too. Adam who is in charge of the service dept. Is very knowledgeable and pretty friendly for a guy who I'm sure has to deal with high stress clients and must face any number of urgent demands on an hourly basis. Glad you are my neighborhood dealership.

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and attention to detail
    by Keith P. from Centreville, Md. | December 06, 2017

    We bought a used Acura from Michael Benso. He was very professional and made the whole process seamless. I would recommend this dealer to anyone.

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    Does recommend this dealer.
    Did purchase a vehicle.
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