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Courtesy Nissan

1777 N Central Expy Richardson, TX 75080

(4.4 de 5) 467 Revisiones
2159820208312235

Llamar (972) 961-9619
Horarios
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Courtesy Nissan Inventario

Courtesy Nissan Revisiones

Las calificaciones y comentarios de Courtesy Nissan son de Cars.com

En general
4.4 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (5.0 out of 5.0)
    Bought a Nissan Kicks from here
    by Jonathan M from Dallas, TX | May 13, 2021

    Salesman was good to work with and followed up to be sure I was happy with my purchase. Also did a great job explaining all of the details of ownership and what to expect after purchasing

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    Comprando un nuevo
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good service wins a new customer
    by Michael from Dallas, Texas | April 16, 2021

    Due to overcharging and poor quality services from original dealership, I was looking for a new dealership. I am very pleased with Courtesy Nissan services, their follow through, attention to quality, and customer satisfaction. They will not only service our current Nissan autos, we will buy our new cars from Courtesy Nissan!

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    Vine por service o reparación
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    very bad experience
    by kbp322 from Richardson TX | April 06, 2021

    I will give this dealership a awful review they give very unreasonable prices for trade ins I would NOT recommend this dealership to anyone

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best service ever!!
    by Jasmine B from Dallas, TX | March 17, 2021

    I absolutely love Courtesy Nissan! Their service is top tier. I brought my car to get fixed on a Saturday morning, they were busy of course. There was an ETA of about 2hrs. My awesome Agent Roy was able to get me a Lyft home while also keeping me up to date on my vehicle. I was so grateful. He even made sure my car was washed before I returned. Every time I bring my car here, I’m just amazed at how awesome and helpful everyone is.

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    Vine por service o reparación
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent spirit
    by TonyaB from Dallas Texas | March 12, 2021

    I really appreciated Al Conkleton and his can and will do attitude. He got right on it and got it done! He was a joy to deal with.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Ffhjjh
    by Janet dc from Mansfield, tx | February 27, 2021

    DO NOT BUY A USED CAR FROM THIS PLACE!!!! They do not inspect their inventory for defects. My car needed $3000 worth of repairs a month after I bought it.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Alondra from Dallas, TX | February 22, 2021

    Every time I come to this dealership, I am treated so well and the service is always top notch. Everyone is friendly, they are always clear of time expectations and walk me through what exactly was done on that day. I go out of my way to make sure I get my car serviced here.

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    Vine por service o reparación
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent experience
    by Silver from Dallas | January 30, 2021

    Roy at service is the best. I highly recommend asking for him. Be on the look out for specials. Great dealership and service department. Customer service is excellent

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst car buying experience ever!
    by Seehorse from Richardson, TX | January 23, 2021

    Worst vehicle buying experience ever. It is rare I give a review, but I couldn’t let this one go without sharing our experience with others. Made an appointment to see 2 2020 Nissan Rogues. When we got there the blue one, we really wanted to see was gone, was told the mechanic took it home to put miles on it which was required after resetting the sensors?? It is 60 miles round trip for us. Looked at the other one, it had a big gash/dent in the hood and was higher miles than blue one. Came back and drove the blue one. Bumper had a gap in it, there were scratches on the hood and paint chip on the door. It had not been cleaned at all even though they knew we were coming on Friday. Told the 3 items above would be fixed and it would be detailed to look like new. We decided to buy. 1st sales offer added $1,900 to fix and detail the car like it should have been to be sale ready at any respectable dealer. Also added $1,600 for a security app and protective coatings. Refused the $1,600 and $1,900 (total $3,500 extra charges!!) Told us they have to be competitive with everyone buying online now days, but this is really a bait and hook. They came down to $595 to cover the repairs and detailing that should have already been done!! Each offer took 15-20 minutes to get an answer. The finance lady was easy to work with and gave us a lower interest rate than we had at our credit union. They agreed to deliver the car to us, it took 6 days to complete the work on it. Arrived as scheduled. The bumper was fixed, scratches on hood didn’t look buffed but the paint chip had been touched up and looked like had been quickly vacuumed. We found it had NOT been detailed! It had small specks of white paint on the fender, hood, glass, windshield wiper and on all of the leather seats (that wasn’t there before)!!?? The door jams were not even wiped out, there was gunk in the cracks of the gear shift area, the areas between the seat and the door had not been vacuumed and the floor mat on the passenger side was missing!! There was also some white sticky gunk on the roof. I suggested we could get it detailed and send them the bill, and they offered to detail it again and wanted us to bring it back the following week and they would fill up our gas. Why should we trust them to detail it at this point? If they had the vehicle in sale condition on the first appointment, we wouldn’t have to take it back and go get it adding 120 miles and taking 2 hours of our time just in travel. We are opting to get it detailed ourselves versus take the chance it could come back even worse. Howard our salesperson was nice and did a good job of communicating. When I tried to call the sales manager, I got put on hold for 16 minutes, called back, got transferred around and then got voicemail. Not sure why they are called “COURTESY” Nissan, they obviously don’t value their customers. Got an email to sign up for service… if they can’t even detail a vehicle, I don’t trust them with any maintenance! We would NOT recommend this dealer to anyone.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Despicable Dealership
    by tom penny from Richardson, Texas | December 30, 2020

    Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misleading. They will take your key and not give it back until you say please, then they act offended. I would not recommend anyone waste their time here. Find a reputable dealer.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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