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CarMax Savannah - Now offering Curbside Pickup

8989 Abercorn St Savannah, GA 31406

(1.3 de 5) 3 Revisiones
5254003

Llamar (912) 335-5385
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CarMax Savannah - Now offering Curbside Pickup Inventario

CarMax Savannah - Now offering Curbside Pickup Revisiones

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En general
1.3 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Chaotic
    by The truth from Savannah,ga | April 20, 2019

    The people are here are bullies. The decline issues with vehicles and tell you that an issue isn’t an issues when it clearly is. If they were the ones that would be driving it they would not be okay with it either. Service department is a joke. Sales managers run around lost with no order. Carmax is a great business. This carmax is tan terribly.

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    Comprando un usado
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    No Integrity
    by Demi from Savannah | November 27, 2018

    Sold me a car with no SPARE TIRE. Also drilled the front plate into my vehicle without notifing me? Previous viewing of the vehicle had no front plate. Highly disappointed...

    Atención al consumidor
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    Comprando un usado
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Don’t bother if you’re trading in
    by Steve from Savannah, GA | October 24, 2018

    My family scheduled a test drive/trade appraisal this afternoon. As a backstory, CarMax would be the 5th dealer we visited. We’ve been looking to downgrade vehicles to save a few dollars each month. The reservation process was easy to use and communication up to the visit was great. We were swapped between a few sales personnel leading up to it and again when we arrived (no big deal to us personally). All the staff members were nice throughout the process. We test drive the vehicle and while doing so determined that it wasn’t the right vehicle for us, but we’re open to other options on the lot. When we arrived back at the dealer we told our salesman that we had concerns with the vehicle but we’re open to others, however reaching a deal was dependent on the trade offer. The CarMax offer was a shot below the belt. Out of the 4 other dealers we visited, the CarMax offer was $1,500 LESS than the LOWEST offer from the other dealers. Additionally it was lower than any trade range given through KBB, NADA, and Edmunds. I think they gauge their offer factoring in the car you’re looking at, so the offer was more than the car we reserved. But the offer wasn’t even close to fair based on the value of the car. I can’t imagine that’s normal CarMax behavior, regardless it’s enough to deter me from ever considering CarMax a viable option. My summary: if you’re buying a car that doesn’t factor in a trade this is a great buying experience. However if you’re working in a trade don’t waste your time here.

    Atención al consumidor
    Calidad de la reparación
    Proceso de compra
    Infraestructura
    Comprando un usado
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Mostrando de 1 a 3 de 3 Revisiones