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Car City Inc

2232 N Rand Rd Palatine, IL 60074

(3.8 de 5) 28 Revisiones
208442202061282455

Llamar (847) 241-4936
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Car City Inc Inventario

Car City Inc Revisiones

Las calificaciones y comentarios de Car City Inc son de Cars.com

En general
3.8 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Me llamo cobra conpre un carro aqui en este diler
    by Cobra from Island | February 17, 2021

    Esta Dealer es muy malo para comprar una carros los carros que venden las borrás los códigos para poder venderlos a la semana que lo tienes empiezan a salir los problemas te dicen que tiene partes nuevas frenos nuevos y sólo le cambie las partes de afuera es el peor Dealer que he visto en mi vida y compran un carro aquí llévenlo antes con su mecánico para que me digan si es un buen carro o no cuando uno compra un carro lo compra porque lo necesita no para tenerlo en el mecánico especialmente la persona que te ayuda de Española y se llama Grabiel él sólo se preocupa por su comisión y vender

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Tengan cuidado con este diler son una ratas
    by Cobra from Island | January 13, 2021

    El carro que me bendieron segun ellos tenea frenos nuevos y no era verdad abusados lleven el carro con su mecanico antes de comprarlo el paisa que esta ahi solo por el dinero no le inpirtan los clientes

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great price
    by Alexandria Phinnessee from Posen ,IL | October 29, 2020

    I went in for a Toyota Highlander. Very friendly and helpful. Everything went by fast. They help me with a great warranty on the truck.Great people!!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The Kind of Experience You Hope For
    by Markeology from Skokie, IL | October 28, 2020

    I have bought several used cars over a lifetime and have developed my own routine to purchasing used cars. Once I establish the make, model and year, I search the web for the best combination of price, mileage and ownership records. Car City was a pleasure to do business with. I found the car online on their website which is very easy to navigate — complete with tons of photos, an informative narrated 360 walk around video tour and online access to the Carfax report. I was looking at a 2008 Mercedes SL550 that was attractively priced and in very nice physical condition. I contacted Dimitri by text with a few questions via their online inquiry form. I received a quick response by text and I followed up by phone. The conversation was friendly, informative and professional. Once everything checked out, I let Dimitri know that I was interested in the car but that I wanted an independent mechanic to check it out. Without hesitation, I had Dimitri’s full cooperation and they drove it to the nearby shop I picked the next business day for an inspection. I could tell that Dimitri was confident in the quality of his cars. I later discovered that each car goes to an outside mechanic before going onto his lot. My mechanic found a problem with the steering wheel pump which he said was very hard to find because it was not yet a full-blown failure. I told Dimitri about the problem and he stepped up to make the modestly expensive repair and covered it entirely out of his end of the deal. I agreed to place a deposit on the car and Dimitri ordered the necessary parts. We operated on a handshake deal that the car would be mine once repaired. I don’t normally do that but the whole experience made me feel comfortable that I was working with someone who cared about his reputation. Dimitri and I had a candid conversation about my trade in. It was a low-mileage 2009 Eos in excellent condition. I looked up the Kelley Blue Book Trade-in value online and got a trade-in quote on Carvana. I gave Dimitri my best offer for what I wanted and he agreed subject to seeing and driving the car himself. I had a surprise problem with title documentation that Dimitri waited patiently for me to resolve. The trade-in test drive and inspection was informal and the agreed upon price was met. In the entire transaction, I never felt pressured or pressed. There was never a surprise or a last minute change. I am used to be dragged around at the end to buy warrantees or finance or other post sale options. None of that happened. After test driving the car, I was out the door in 30 minutes. The car is fantastic. The experience was pleasant, friendly and professional. The whole way through — from start to finish — I felt like a valued customer. I can honestly say that I truly enjoyed buying my car from Car City Chicago.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Scam Dealership Avoid
    by Daniel Brinceanu from Chicago il | October 08, 2020

    This is a very unprofessionally run business. I had a deal in place with Miguel regarding the purchase of a car. I came in to take it for a test drive, and noticed a few things that I wanted corrected prior to purchase. I was called to come to pick it up, and I notified them that I would be arriving in about an hour due to the distance away. Shortly after that, I received another call stating that the car was sold to someone else. I was not originally given an option to put money down for this car, as I would have done so. They brushed it off as “first come, first served, and “they paid cash.” If that is truly the case, then the car should have been offered to me first, or I should have at least been notified that another person was also interested. This is a breach of a verbal contract, and my credit was also pulled for this sale. Upon calling to discuss this with a manager, I was told that nobody was really in charge, and that it was a small place. Basically this business is just a free for all, with inexperienced people doing whatever they please in whatever way they feel that day. They claim to “take pride in their professionalism and integrity,” but fail to put this into practice. One of the employees probably purchased the vehicle for themselves. Terrible business etiquette.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Dealership
    by Arthur from Northbrook, IL | October 02, 2020

    Thank you for Dimitrij we are really satisfied with our new car. This is our second time purchasing a car at this dealership. By far one of the best we've been to. We highly recommend this dealership to our friends and family members. This dealership has excellent selection of great cars and wonderful costumer service. Thank you.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible Experience!
    by Quin from Milwaukee, Wi | September 30, 2020

    Zero Stars. This dealership polishes turds and passes them off as gold. Don't be fooled by the shiny exteriors hiding significant, costly safety issues! Take your business someplace reputable and trustworthy!

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible Experience
    by Heather from Rockford, Il | September 30, 2020

    Terrible dealer and poor quality vehicles. Don’t be fooled - vehicles hide significant structural issues. Take your business elsewhere. Don’t be scammed by dishonest salesman. ZERO STARS.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Avoid - Sleazy Dealer
    by Patrick from Madison, Wi | September 30, 2020

    This dealership sold my family an unsafe vehicle without disclosing that there was a frame damage. They have refused to remedy the situation, or to return phone calls or emails. Avoid the headache and take your business someplace else.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Demetri
    by Monica Alleyne from Chicago | September 08, 2020

    Demetri was excellent, the cars were well maintained. I bought a S.class mercedes and I'm over pleased. I highly highly recommend this dealership to all.

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    Does recommend this dealer.
    Did purchase a vehicle.
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