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BMW of Sarasota

5151 Clark Rd Sarasota, FL 34233

(4.3 de 5) 79 Revisiones
90440202042410849

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BMW of Sarasota Inventario

BMW of Sarasota Revisiones

Las calificaciones y comentarios de BMW of Sarasota son de Cars.com

En general
4.3 de 5
Atención al consumidor
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  • (1.0 out of 5.0)
    650i client
    by 650i client from sarasota, fl | August 07, 2020

    worst service ever from a luxury dealer. brought car in multiple times for same problem and they always found an excuse to have not got the job done. very rarely returned phone calls

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service ever and shady...
    by Kelbel from Sarasota Florida | April 30, 2020

    I’m giving BMW Of Sarasota a one star but if I could give it a BIG fat zero... I would have. I called this BMW on the hopes of getting a new car this month. I even went out of my busy schedule to test drive the car. but they play so many games… they are so SHADY. In just a few days I spoke to three different people who gave me three different sets of numbers ranging from low to high to low on a lease with the same exact plan. it’s like they have to rob you for whatever reason... and give the runaround when an honest sells would do just fine. If you are a girl... please do your research before you go to this place (or don’t go at all) because they will try to get over on you. they will jack up the price..I’m not sure if they get some type of commission out of it or what...but for some reason the price get extremely high and they waste your time for hours on end if you let them....only to meet somewhere in the middle which is still higher than it should be. Luckily I have leased before and I know how this new car sells work. I will not do any business with this place and wouldn't recommend them to ANYone. And the manager there suck. I didn’t catch his name because I didn’t care to but he sucks and have a nasty attitude. I’m not blaming this too much on the sales rep... because if we’re being honest here...they really don’t have a choice than to participate in this foolishness and shadiness that’s going on in that place. I do feel sorry for the older people because if they can take advantage of a young person as myself... I can only imagine.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible service for a BMW dealership
    by Terry K from Riverview, Fl | January 15, 2020

    Just moved here from New York and I have to say the customer service here is horrendous. When I leased a car with BMW I didn’t think I was leasing through the dealership but more so for the name. BMW pampered their customers and really went out of their way at least up north. Here is Sarasota apparently customer service means 0 to the owner. All I kept hearing is the owner doesn’t do that here. Not going to go into detail about everything but just know that they don’t care about customers here just about milking you out of your money

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Discrimination and insulting
    by Myoanh Wilson from Bradenton | September 28, 2019

    We went and made an offer on a car at X price out the door. The saleman said: "we can do that". It was almost closing time. My boyfriend told him he would come back in the morning with the check. He came in the morning, and they said they can not do that price. They wanted $3,000 more because there were 2 other people showed up and wanted the same car. They used us for other consumers bidding on the car in their lot. Its NOT an auction. After they sold it to other people, the saleman sent a pic of the car after they detailed it and said : "delivered now". How insulting it is ! I called the manager and talked to him. He said it was a miscommunication. How come? If they said No, my boyfriend would not come back with the check and cash on his hand exact amount of the offer. The manager asked me: " the car is gone, what can I do for you? ". Its not about the car. Its about how you do business and how you insulted consumer like that. I still have a picture of the saleman sent it to us. They did treat me like that because I am a minor, an Asian. I will file a complaint for a discrimination as well.

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Carlos Munoz a Consummate Expert
    by Dreamer 1 @BMW of Sarasota from Sarasota | February 23, 2019

    I took my dream car to BMW of Sarasota for scheduled maintenance. Carlos was quick to receive my vehicle and reviewed the automated diagnosis. After satisfying all code requirements, Carlos educated me in great detail of the listed items required to restore my vehicle to mechanical perfection. Carlos is an amazing technician but he is also very personable, connected to and interested in the well being off customer he serves. Carlos represents BMW of Sarasota with integrity and a high degree of professionalism.

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    H2 SUT
    by TIM WHITE from SARASOTA, FL | June 16, 2018

    ZACK WAS A GREAT SALESPERSON AND I WOULD ABSOLUTELY BUY ANOTHER VEHICLE FROM HIM AND I WOULD RECOMMEND ANYONE I KNOW TO GO SEE HIM. THANK YOU FOR A GREAT DEAL!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    him418
    by frank salese from venice | September 26, 2017

    not overly impressed bmw average whitch is good

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    Vine por service o reparación
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Satisfied customer from Sarasota, Florida | May 29, 2016

    I recently purchased my first BMW X5 turbo diesel. The sales, service dept., and especially the genius person Jonatan Escobar were terrific. Would definately purchase another car from them based on my buying experience.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing
    by Lily from Riverview fl | February 23, 2016

    I absolutely love this dealership!!! The staff was beyond helpful and great. Everyone was super friendly and the environment was amazing!! Will, Pete, and Tammy were the best! They made it possible for me to walk out the dealership stress free and with a brand new set of keys for my new BMW! I'm so happy with the service I will never shop else where! You guys rock! ¿¿¿

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience 2 out of 2 purchases
    by Steve from Fort Myers, FL | October 28, 2014

    2nd purchase from BMW of Sarasota, easy going and no hassles. Fair and reasonable. I will use them again given the opportunity.

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    Does recommend this dealer.
    Did purchase a vehicle.
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