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Berman Subaru of Chicago

4330 W Irving Park Rd Chicago, IL 60641

(4.6 de 5) 294 Revisiones
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Llamar (888) 885-8125
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Berman Subaru of Chicago Inventario

Berman Subaru of Chicago Revisiones

Las calificaciones y comentarios de Berman Subaru of Chicago son de Cars.com

En general
4.6 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (5.0 out of 5.0)
    Service
    by MaiiaM from Chicago, IL | March 29, 2021

    Clean work in a timely manner. Fluids filled and car wash was a nice touch

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jenny
    by Jenny from Chicago | March 06, 2021

    Great customer service, very attentive and made the purchasing experience bearable. The sales rep went above and beyond to negotiate and give us the best deal. Iustin is the man!! Thank you I would definitely buy another car from here again.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lost Sirius XM reception
    by Art from Evanston, IL | February 08, 2021

    Sirius XM stopped working, and I could not get it working again through Sirius SM. Mid-City Subaru in Chicago was able to get it working again for a reasonable price. Everyone was courteous and friendly.

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    Vine por service o reparación
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great Experience with happy ending!
    by Javier from Evergreen Park, IL | January 13, 2021

    I love the buying process, facilities and the good customer service in general!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service. helpful and attentive
    by GN from Chicago, IL | November 30, 2020

    Very helpful associates. When I bought a car from them - negotiation was effortless, and they made everything right on any complaints I had. After sales service is excellent, reasonably priced, easy to schedule. Associates offer coupons whenever possible.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Berman Subaru
    by Karen K from Mount Prospect, Illinois | November 02, 2020

    Cindy Sims was great to work with...very friendly an helpful.

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    Comprando un usado
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible buying experience at Berman
    by William Douglass from Park Ridge | November 01, 2020

    We are “two-Subaru” family and have historically had both of our cats serviced at Berman with great confidence and satisfaction. Building on the trust that we had with Berman, we decided to trade in our 2011 Subaru Outback towards the purchase of a brand new 2021 Outback. Our sales associate at Berman assured us ahead of time that we would not be low-balled on our trade-in. He also assured us that Berman would match our trade-in offer from other dealers. Both assurances turned out to be false. We also were led to believe that a discount would be provided for an all-cash purchase with no dealer financing. That also turned out to be false. As a result, our car buying experience at Berman was terrible. Needless to say, after our recent sales experience, we will not be servicing our Subarus at Berman any longer, nor will we ever make another purchase there. Berman clearly would prefer their short-term profits over maintaining our trust and confidence that we gave them for years. Edited to add: my wife also found a razor blade that Berman put under one of our seats and ended up cutting her finger. Luckily, it was a minor cut, but it just shows that this is a very poor dealership with very questionable business practices.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a new forester Subaru from Berman subaru
    by Kenneth Mason from Chicago, ill | October 26, 2020

    Very pleasant experience - not high pressured, very good at keeping me informed about the arrival of my new car. Financing was quick and very informative

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchasing My Outback 2020
    by Nely Navas de Rentas from Chicago, IL | August 31, 2020

    Great service and professionalism. Salesperson, Jacklyn, was a great help, no pressure. And, manager was great as well. Did not get his name.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Subaru
    by Rich 84 from Chicago, IL | August 01, 2020

    Positive, had the vehicle I wanted ready, easy to follow paper work followed by VIP plan protocol and worked with me when I had to change financing.

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    Does recommend this dealer.
    Did purchase a vehicle.
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