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Mike Castrucci Ford Milford, OH Revisiones y Autos en Venta

1020 State Route 28 Milford, OH 45150

(3.7 de 5) 73 Revisiones
14538

Llamar (888) 482-3720
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Mike Castrucci Ford Inventario

Mike Castrucci Ford Revisiones

En general
3.7 de 5
Atención al consumidor
Calidad de la reparación
Proceso de compra
Infraestructura
  • (1.0 out of 5.0)
    Very unhappy with service or lack there of today
    by Jane Hostetler from Milford | July 01, 2019

    I have had my '10 Ford Edge repaired and serviced at this dealership several times and was satisfied, but not today. Had an appt. for 9am today, 7/01/19. Met with Sara, but see by the pictures she is Amanda Campbell, Wanted the works and brake pads. Was told the bill would be at least $410.00. Bob brought me home and then I began to think that was too much money. Called back to cancel out the pads part but did want the works. Called at least 4 times during the day about whether it was finished. Spoke to Heather and Harley, (both said it was in the computer for just the works and both very customer friendly). They both said they would have Sara call. No call, finally reached her voice mail so left a message. No return call. Since Bob had been so nice I called and was able to speak to him, he was helpful and was near Sara so she finally spoke to me. She said it had been a difficult day, someone called off and they were very busy. (None of which is my problem except nothing was done on my car.) Told her I wanted my car, could Bob come and get me. Yes, he could and he did. He was apologetic about the situation. I am not a happy customer and will not be returning.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Castrucci Ford is the best!!
    by Melissa J Dunn from Milford, Ohio | June 22, 2019

    Mike Castrucci Ford is a top notch Ford dealership. As a long time returning customer, I highly recommend you give them a shot. They are great to work with, easy-fast-no hassle! Love my Ford cars! No one compares! Leasing has always been a smooth quick process, when picking up my new Ford Explorer -no issues ever. Go see Ryan Egan And Bobby Castrucci they will take care of all your New Car buying needs!

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    Comprando un nuevo
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great sales person, Jay Unger
    by Nancy Rompa from Griiffith Indiana | May 14, 2019

    First off the show room is top notch. My son and I drove 5 hours to get to dealership, well worth it. Bobby Castrucci and Jay Unger were very helpful, They sold me a new Ecosport Titanium. Even know they had closed Jay took his time to show me how to use everything in the car. Thank you Bobby and Jay for a GREAT experience

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Total Rip off Joint
    by Chevy fan Now from Alexandria,Ky | March 03, 2019

    Totally not worth going to, Rude and Unprofessional, drove 1 hr to be insulted with my trade and the interest rate on a NEW CAR heading to Chevy Store.P.S Clean your Bathrooms!!

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    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    sold me vehicle knowing engine block was cracked
    by Dan/ John from Cincinnati Ohio | September 21, 2018

    Not a word mentioned in the buying process about the engine block being cracked. There is no way this could have been undetected when they took car in on trade. Amazing what someone or a business will do to make a buck.... I should have known something was up when they had me sign all the “as is” paperwork.

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    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Did a horrible job putting truck back together
    by Brent from Milford, ohio | July 18, 2018

    Bought my truck from castrucci, brought it back for an electric issue with the dash controls. Service department did 3 hours of diagnostics even though I instructed them to call if not covered by warranty. Told them I didn't want to spend that much right now to fix the issue. Truck looks like 2nd graders put it back together. I did pay the service fee etc. I expect much more from a dealership of this size. I won't be back for service or another vehicle

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    My experience
    by Mike from Cincinnati Ohio | May 07, 2018

    It was a very nice and easy site. I found a bunch of cars for my price range and they were nice and affordable cars.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience with Tim Werking!
    by illiniturf from Maineville, OH | April 28, 2018

    Tim Werking made the car buying experience easy and straightforward. He was honest and didn't try to pull anything over on me. I would highly recommend working with Tim. I felt like I could trust him and that he gave me a good deal. It is definitely worth going to Castrucci Ford in Alexandria and talking to Tim about your next car deal.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Brand new vehicle with service lights on
    by L.R. from Milford, OH | April 18, 2018

    I bought a brand new 2018 traverse from Mike Castrucci in Milford and 2 months later my service light is already coming on. Now I am stuck waiting for them to look at my car. It’s interesting how quick dealers are to accommodate you when you are purchasing a vehicle and how quickly they now longer care once they have your money.

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    Vine por service o reparación
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Gilberto Olivencia Jr.
    by Gilberto from Liberty Twsp., OH | March 05, 2018

    Jim Davis was the best. Very nice guy who did everything we asked. He found the perfect car for us and he got us in out in record time. I would definitely be purchasing another car in the future from this dealership. Wonderful experience. Thanks for all you've done for us. Wife loves the car.

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    Does recommend this dealer.
    Did purchase a vehicle.
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