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Your Choice Auto Sales of Joliet

1506 W Jefferson St Joliet, IL 60435

(4.5 out of 5) 273 Reviews
5247518

Call (815) 215-2161
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED

Your Choice Auto Sales of Joliet Inventory

Your Choice Auto Sales of Joliet Reviews

Ratings and reviews of Your Choice Auto Sales of Joliet are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great service!
    by Aidan from Joliet, IL | March 13, 2021

    I purchased a Toyota Camry from Your choice autos Joliet, Naveed was a really honest guy and great to deal with. The service was great, prices are fair and it was a great experience. I would definitely recommend this dealer to friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy peoples to work with!
    by Kaleb from Joliet, IL | March 07, 2021

    I had an excellent experience at Your choice autos. My sales consultant was very patient and friendly. He answered all my questions. All the staff was friendly. I will recommend this dealership to my friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Explained everything excellently!
    by Riley from Joliet, IL | February 19, 2021

    Amazing staff and incredibly helpful, knowledgeable, got me a great deal!! Explained everything excellently. No pressure and willing to work with. I would definitely recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Disappointed
    by Disappointed customer from Joliet IL | February 05, 2021

    Bought a car for my granddaughter with the understanding that they would repair the check engine light. After two attempts they failed miserably. This was my granddaughter's first experience with buying a car. It is my opinion that this negative experience can only reflect poorly on human nature.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchasing second car!
    by Brycen from Joliet, IL | August 11, 2020

    We have bought two vehicles from them and they have been excellent experiences both times. The sales team is very knowledgeable and answered all questions we had. We would recommend them to all of our friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer service was good
    by Holden from Joliet, IL | August 05, 2020

    Got my Dodge Dart at this dealership and they worked hard to give me a good deal. I do not regret my decision whatsoever. The staff was friendly. My salesman was very professional and works hard to make sure each customer gets the right car for them. I highly recommend working with them!!.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent! from beginning to end!!
    by Zayden from Joliet, IL | July 27, 2020

    Our second experience with this dealership was even better than the first. Our salesman was wonderful and helped us get everything we needed within our budget! We’re so happy with our purchased Chevy Trailblazer and would recommend this dealership to family and friends!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    JOKE OF DEALERSHIP
    by Taff from Illinois | July 24, 2020

    I could not be less pleased with the Joilet branch of this dealer. Contacted them asking about setting up an appointment for a test drive. They responded with pretyped email stating car is available. Never responded to appointment question what so ever. I chalk it up to some misunderstanding. Send off another email explaining what just happened. I I get the same salesperson who instantly contacts me back with same exact email I originally got even after I thoroughly explained my unhappiness with the customer service ( or lack of ). I then emsil them asking specifically for pictures of drivers seat and passengers seat and pictures of engine. Zero response for more than a day. Then I call them to try to get some help from anybody not named (Z...the sales person who responded to all emails). Jesse answers the phone and was more concerned talking over me rather than trying help and then promptly transfers me to another sales rep after he recognized I was getting upset. The last sales rep turned out to be a flat out liar cause I was told he would personally get pictures sent off to me within a few minutes. Low and behold 48 hours later I have seen new pictures. Absolute JOKE of a car dealer. I am almost embarrassed for them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Michael from Chicago ,IL | July 16, 2020

    The sales team at Your Choice auto sales of Joliet specifically Manager Naveed went out of his way to make sure I was satisfied with not just buying a car but making positively sure I made the right choice in my decision. He made a friend in me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought used minivan from Your Choice Auto Sales
    by Jim from Naperville from Naperville | June 02, 2020

    I purchased a used minivan for my sister who is coming home from Scotland after working there for three years. My experience at Your Choice Auto Sales of Joliet was super. They did what they said they would do and did it right. They took care of details to make the buying and receiving experience as good as could be expected. They were Covid-19 conscious, courteous, and treated me with respect. I also noticed that the different staff members worked well together as a team. My salesperson is Jesse Nunez and was friendly, quickly understood what I wanted. He knew his stuff and the vehicles they had. He provided a lot of information as we took a test drive. I did work with the manager, Naveed. He knew a lot about everything and helped with 1.) the fact that the vehicle was for my sister, and 2.) was going to be titled in a neighboring state. Naveed put the final touches on my purchasing experience. He is responsible for a lot of the great comments in the first paragraph of this review. In summary, my experience was so much better at this used car dealership, than at the local Naperville Toyota dealer. I will buy my next used vehicle from Your Choice Auto Sales of Joliet. I am a happy camper - happy enough to take the time to write this review.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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