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Woodrum Automotive Inc

3100 E Jackson St Macomb, IL 61455

(4.3 out of 5) 21 Reviews
19010201953113713

Stop out to Woodrum Automotive on Saturdays for an oil change. Our service department is open until noon, and our certified technicians are ready to assist you! We are now doing wheel alighnments for $75 with our brand new state of the art alignment rack!!

Call (309) 588-4079
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-7:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-4:30 pm
Tuesday7:30 am-4:30 pm
Wednesday7:30 am-4:30 pm
Thursday7:30 am-4:30 pm
Friday7:30 am-4:30 pm
Saturday7:30 am-12:00 pm
SundayCLOSED

Woodrum Automotive Inc Inventory

Woodrum Automotive Inc Reviews

Ratings and reviews of Woodrum Automotive Inc are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent dealership... Many thanks!
    by Robert L from Galesburg, IL | July 27, 2018

    My experience at Woodrum Automotive is only recent (yesterday! - 7/26/18) but I want to give my deepest and most sincere thanks to Bill Seymore and everyone there for making my car buying experience such a pleasure. It is somewhat funny as I was heading to another dealer with an advertised car that I wanted to look at. But, as luck would have it, I made a turn too early, found myself at Woodrum, parked next to a perfect, clean and amazing 2012 Prius v (my future car!). I was greeted soon after my arrival, offered water and coffee, then introduced to Bill Seymore, the sales person I worked with and who I now certainly owe for the completely above and beyond service and help he provided. It was an outstanding experience and I am not so sure many can say that about most car purchasing experiences. I met most of the people at the dealership and to a person they were welcoming, genuine and knowledgeable. I highly recommend the Woodrum Automotive dealership if you are looking for a new or used car. I was going to say "...if you are in the area (Macomb, IL)" but I recommend Woodrum even if you need to go out of your way to talk with them. They were that good. Thank you Bill and everyone there!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Amanda Kane from Macomb , IL | November 14, 2017

    Evan Wayne was our car salesman and he was so amazing!!! The whole team was very helpful and not once did I feel rushed or pushed to make a decision. They don't push you to get the most expensive vehicle but rather the best vehicle for you!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great people
    by Britt8808 from Macomb | November 05, 2017

    Great dealership. Good staff and very courteous and respectful!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Excellent Customer Service
    by RobinR from Macomb, Il | March 18, 2017

    We purchased a pre-owned vehicle at Woodrums. They found the exact vehicle I wanted and their customer service was outstanding! We are very pleased!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    nobody got back to me
    by Frank from St. louis | May 14, 2016

    they did not have courtesy to get back to me. why did not they call me back or respond to my emails?xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx???????????????????????????????????????????????????????????????????????????????????????Why did not they answer my questions???????????????????????????????????????????????????????

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service!
    by Cat from Macomb,IL | February 19, 2016

    Outstanding service! Thanks for all your hard work!!

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Part Replacers.
    by Not Happy from Macomb il | January 16, 2016

    No mechanical skills necessary when all you do is swap parts. Literally zero troubleshooting done to my car. Mechanic just guessed which part to replace based off of a code and called the repair good. I didn't even have the car a couple hundred feet out of the dealership and the exact problem I took it in for started right over again. No tests were done to see if my car was running right at all after the repair was done, the part was swapped and that was good enough by this places standards. I was told sorry by the customer rep, sorry doesn't put $388 back in my pocket or fix my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Oil Change
    by WesternFan from Macomb, IL | August 21, 2015

    I've called multiple times and the lady on the phone is very rude, and acts like she doesn't want to be there. Other than that I've been here for two oil changes and both times I've paid to have synthetic oil put in, which is supposed to last for ten thousand miles. Both times they wrote down on my sticker that my vehicle needed serviced after five thousand miles, which is a standard oil change, and both times my service light came on after five thousand miles, so either this is an honest mistake or they're doing this in hopes that people will come back sooner in order to make some extra cash. Overall, Macomb is small so this is one of the best options.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    poor salesman
    by bob from Greenview, Il | May 06, 2015

    Called about a truck almost 2 months ago, spoke to a salesman, he couldn't tell me anything about the truck. I asked if he could email or text me some pictures before I drove an hour and a half. He said he would have to have someone else do it, because he didn't know how. Still haven't received pictures nor a call back, very dissatisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!
    by DRDS from Macomb | December 16, 2014

    I give high marks for the courtesy and professionalism exhibited by our sales representative, Ray, as well as Tyler, Doug and Michael in service. I bought by Highlander from Ray in December 2012, and I love this vehicle. Ray was (and is) wonderful to work with. When I need any kind of service I call him, or Michael or Doug. I always experience excellent care and service (and fast service too!). Thanks to the guys, and to your company, for providing outstanding customer service. When it comes time to trade, I'll be back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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