Woodhouse Nissan

Woodhouse Nissan Reviews

Ratings and reviews of Woodhouse Nissan are from Cars.com

• (2.0 out of 5.0)

  Car buying experience

  by Rodney and Shelia shell from 826 Calais street | November 23, 2020

  We have used woodhouse many times for previous purchases and repairs, this last experience has us second guessing if we will ever again. We had to call at least 6 to 8 times, because someone dropped the ball on paying off a trade in vehicle. I called within 3 days and I’ll get my Mazda back in trade in a different vehicle instead we were told that it was too late in the process. However; The mustang that we had traded in wasn’t paid off and it took so many phone calls to get this resolved. We would leave messages for them to call us back no one would call us back. So we would have to call again. Chancellor is the only one it was professional and went out of her way to help us so kudos to her Customer Service Skills. It is is very frustrating especially when I wanted to get the Mazda back in trade in the Highlander instead and we were told it was too late in the process and nothing had been paid off yet. And like I said that was within three days. This whole car buying experience has a list a bad taste in our mouth we had wish that we had never even done this at this point.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Absolute best new car buying experience ever!

  by Cynthia Fillbach from Des Moines, IA | May 30, 2020

  Absolute best new car buying experience ever! Matt McDermott was such a pleasure to work with. No pressure, no sales tactics and no gimmicks. I saw the Rogue online and negotiated the purchase price and trade-in value with Matt via phone, email and text over a span of a couple of weeks. He went above and beyond to get me the information on several Rogues without being annoying or persistent (the first Rogue I was looking at sold so we had to start over with a second). We drove 2 hours to finalize the vehicle and pick it up and there were no surprises. Matt and the team at Woodhouse Nissan has earned a customer for life. Thank you for such a pleasant car-buying experience. If you are in the market for a new Nissan, call Matt first!!

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Customer Service???

  by Pathfinder Shopper from Shelby | September 05, 2019

  Customer Service?? We drove in yesterday almost an hour away to look at a brand new Pathfinder and parked right in front and got out looking in windows. No one came out to us and the few salesmen we did see were busy running vehicles around. Drove over to Corwin Toyota and test drove the Highlander. Wanted to compare to the Pathfinder so we drove back into the dealership right out front of the building and looked at the Armada thinking maybe someone would notice us and still no one. Finally, we actually walked into the dealership building and we saw 3 salesmen 1 of which actually looked directly at us and then looked back down at his computer. We walked out of the dealership and went to the Edwards Nissan in Council Bluffs to finally do our test drive. Woodhouse, where is your customer service??

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Used cars are junk their with zero warranty

  by Udriel from Omaha,ne | May 29, 2019

  Used cars are sold as is once you leave thlot good luck had problem with the car 2 days later . I think they knew the car had problems

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience!!!

  by K.Reed from Omaha, Nebraska | July 14, 2018

  My daughter and I were very pleased with the services of Ernesto Bueno! He was courteous and helped answer all our questions about leasing. He didn’t feel comfortable until we did. Our deal wrapped up after hours but Ernesto made it feel like the place was open for business. He even took pictures of my daughter in her new car! Ernesto helped me secure a deal that was financially responsible giving us a car with peace of mind on the road. Thank you Ernesto, we are excited to refer to you and work with you again!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Bought an Armada

  by Jake from Bellevue, Nebraska | July 03, 2018

  Jerry Bennett was a great salesman to work with. He got us a great trade in value and worked hard to get the deal done. My all around experience was excellent!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  we recently purchased a vechile at woodhouse belle

  by paul Rydl from bellevue nebr | March 16, 2018

  ernesto bueno, helped us with the purchase of our Nissan he was very cordial, and went above expectation to help. I would recommend him to family or a friend to help them purchase a vechile

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mike Heenan

  by Mike H from Council Bluffs | March 16, 2018

  Clayton Shay was our Sales Rep... my wife was interested in a Pathfinder I was not. He listened & steered us to a Murano which we love. He was very professional & not pushy. A great experience!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Bought a used nissan murano

  by Djensen from Omaha, Nebraska | November 20, 2017

  Started the shopping process of looking for an SUV on Woodhouse website. We went to the Nissan dealer in Bellevue after finding a 2013 Murano that fit our needs. Nick was quick to help. He brought the Murano out so we could test drive and helped start the buying process. The experience was quick and efficient. I would wholeheartedly recommend Woodhouse Nissan for a courteous sales staff and the help they provided. Thank you.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  great service very friendly with the customer

  by francisco from omaha ne | August 24, 2017

  great service all the employee very friendly with the customer they answer all your question

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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