Woodcrest Motors

Woodcrest Motors Reviews

Ratings and reviews of Woodcrest Motors are from Cars.com

• (1.0 out of 5.0)

  They Ignore Customer Requests for info

  by Ignored Customer from NJ | July 29, 2020

  I can understand if I inquire about a vehicle that’s reserved for someone else. Tell the customer that, don’t just ignore them. Horrible Customer service practices.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience on a Duramax

  by Dale from Elmira, NY | April 24, 2019

  We purchased a 2015 Duramax from Woodcrest Motors a week ago. The entire process was great! I had called the day before and asked as many questions as I could think of, because we were coming from nearly 4 hours and 235 miles away. When I got there they remembered my name and what I was looking for. I was given a quick tour of what they had and allowed to look through on my own without being pressured by anyone. I had been looking at 3 different trucks on the web site, but the one I purchased was none of the three. It was great to have a variety of trucks to look from. These are all used vehicles which means there can always be some issues, but I had no problems and the truck is great. Always look close at any used vehicle before you buy it regardless of where you find it. Both the salesman and the owner were down to earth and easy to deal with. If you are looking a heavy truck I would recommend checking them out. It was well worth the trip to get a rust free vehicle at a good price while dealing with friendly people.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Could have killed my Child! Faulty steering!

  by Shawn from broomall, PA | January 21, 2019

  Could have killed my child with the truck we were sold. We purchased a truck from this dealer exactly 3 weeks ago. The warranty was for 30 days and explained everything it covers. We have had major problems with the truck after 3 weeks and contacted the dealer to claim the warranty. During the call the owner of Woodcrest motors told us that the warranty was never given and told us we were liable for everything. Pretty much we are out $1,500 from this dealer and also gave us a truck in a dangerous condition for our son. The Owner told us to xxxx off when we called for the warranty.

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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Horrible

  by Audra from Hamburg pa | July 27, 2018

  Viewed a car online and traveled to see it. Nothing as expected. Rusted underneath and when taking for a test drive had a major pull. When checking out the tires, CLEARLY an alignment issue. The mechanic actually said it was the road and not an alignment issue. The hitch was so rusted and clearly spray painted. Mechanic said it was a coating, not spray paint. This place is a joke. Will never return. And to top it off, They didnt have carfax

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great shop!

  by Bill from Brandywine, MD | June 09, 2017

  Was looking for a used diesel truck and this place offered one at a price that was too good to be true. I did my homework and was comfortable making the purchase. My experience with the guys inside was nothing short of fantastic. They were very personable and had a few people in the lot but still made sure to come talk to us when we pulled up. They pretty much left us alone to look at the truck and take it for a test drive, which was nice, no pushy salesmen tactics. We did discover a problem with the A/C on the truck we bought and they offered to fix it but since we didn't live nearby we negotiated the price instead, which they were willing to do since they didn't know about the problem. Expectation management, if you are looking for a show truck, look somewhere else. This place specializes in "work trucks" and that definitely shows. Even the truck I bought has some very minor cosmetic flaws, but the engine and transmission are solid and should last me a very long time. The cosmetics aren't so bad and you really have to be looking for them to notice them. If you are like me and want a good solid, reliable, workhorse and you want to pay a very fair price for it, then you are in the right place and would be hard pressed to find a better place. I would recommend this place to anyone in the work truck market. Only had my truck less that 24 hours but I was so happy with the buying experience that warranted its own review!

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2011 duramax

  by Cole from Richmond va | April 03, 2017

  Very helpful customer service I would recommended to anyone looking for a used car.

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Duramax lovin!

  by Will from Lancaster | March 30, 2017

  In love with my new Duramax! It was great working with y'all! I will definitely be back, when buying my next truck. Great service! Very helpful. Plus have the best prices around for diesel trucks. Would suggest them to anyone interested in a great deal on a truck. A+ business!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very personable

  by Tommy from Carroll county md | January 10, 2016

  Verry professional and they took the time to make sure i was satisfied and followed up and continue to follow up .

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Woodcrest Motors, Stevens, PA

  by Terry, buying a vehicle makes me nervous from Berwick , PA | August 27, 2015

  Woodcrest Motors made my buying a vehicle nearly painless. I searched many sites and found the vehicle I wanted. They had a great description and many pictures. I called and made arrangements to see the car. I filled out the credit application online. When I called back to check it had not arrived to them, so they took the info over the phone. I was approved by the next day. They were polite and more than helpful. When I arrived the vehicle was extremely clean and all the paperwork was ready. They were very friendly and made buying a vehicle easier than I had anticipated. I would suggest them to all my friends. It was a great experience.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Pleasant Experience

  by Thomas from Columbia, MD | July 20, 2015

  Enjoyed my experience at Woodcrest. Marcus was a very friendly person and made my experience very easy.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 1 - 10 of 34 Reviews