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Westgate Imports

6312 Westgate Rd Raleigh, NC 27617

(4.2 out of 5) 35 Reviews
1056432020929132633

Visit our website for more info www.westgateimports.net -- A Carolina Import Company.

Call (919) 899-0790
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:30 am-7:00 pm
Tuesday7:30 am-7:00 pm
Wednesday7:30 am-7:00 pm
Thursday7:30 am-7:00 pm
Friday7:30 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED

Westgate Imports Inventory

Westgate Imports Reviews

Ratings and reviews of Westgate Imports are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent buying experience!
    by Joe Farmer from Raleigh, NC | July 25, 2020

    I had an excellent experience purchasing a car from Westgate Imports. The sales staff was very responsive and efficient in helping me find the vehicle I was interested in and processing the paperwork. After I left with the car there was a minor mechanical issue and Westgate repaired it at no cost, though they were not obligated to do so. I was very impressed with the professionalism and customer-centered service I received. Their service department is also top-notch.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    They just don’t care
    by Paul from RALEIGH, NV | January 04, 2020

    We went to look at their Police Chargers. We test drove it and it drove okay, but there were lots of cosmetic issues with the car, and while some of this expected when buying a vehicle like this, they were totally unwilling to even partially meet us toward a decent deal. Lots of double talk from the sales person didn’t help matters, or the $700 admin fee they were unwilling to cut. What a complete waste of gas.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks Monique!
    by Connie S. from Chapel Hill, NC | June 20, 2019

    Without Monique's professional assistance recently getting my car compressor repaired, I would still be driving a hot car in summer heat. It is wonderful to have an advocate that helps get the job done. She has assisted me in the past, and her perseverance recently was extraordinary. She is knowledgeable, friendly and helpful addressing my car repair/maintenance needs. I am so grateful for her trusted advice and care. Thanks Monique!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    No longer a good place to buy a car
    by MC Taylor from Chapel Hill, NC | February 03, 2019

    Over the years, I've bought several cars from Westgate Imports and they've stood behind the cars and any work they might have done on the car. This is no longer the case. The last car we bought from Westgate was not reliable and they were indifferent to the issues. They certainly weren't going to help fix anything. In the past, I would have bought a car from Westgate Imports based on their reputation. That is no longer the case. If you do buy from them, be sure to have the car thoroughly checked out beforehand. You cannot count on them to stand behind it any longer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    1st Time Car Buyer
    by Steve Short from Raleigh, NC | July 30, 2018

    Had a great 1st time car buying experience at WestGate Imports!!! I came in with a max budget of around 10k but wasn't to sure on the type of car I was looking for. Devin is an honest and awesome salesman who explained the pros/cons to each specific brand/model of car and really helped me narrow my search down to a Volkswagen (a lot of features for a low price). On the test drives Devin was able to point out key features to me and really help me finalize my decision. Once i found the right car getting everything faxed over to by bank was really easy and simple. Overall I would say i had a great experience and plan on shopping here again in a few years!!! I definitely recommend Devin and WestGate Imports!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great experience!
    by maze jones from raleigh NC | July 30, 2018

    i bought a 2014 police charger from them and i must say i am so glad i decided to do business with them! great car fantastic price and they really worked with me to get it done even tho my credit wasnt the best! Sam and devin were fantastic and i would recommend everyone buy a vehicle from there!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Nice car but....
    by Bj from Raleigh | July 30, 2018

    Got a good deal on the car staff was easy to work with took the car home got in it to next day just go to work and the battery was dead

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    The worst dealership you can go to
    by B---- from Raleigh, NC | June 08, 2018

    I got a call from some sales person and they offered me a price, the next day they are offering the same vehicle for $1500+. And when I told there are other dealers as well, the person said to buy from them and disconnected the call. I am sure other people who have reviewed are putting the same reviews for this dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Transmission leak
    by Monique from Raleigh | April 29, 2018

    We were set to buy their 2014 Chrysler T&C and after taking it to our mechanic we found a transmission leak, rear seal (repair cost around $800 due to the labor). After letting Westgate know they offered to split the cost with us or they would take off $300 and sell it as is. They would not simply fix the issue before selling this vehicle. That would have been the right thing to do. They've had this vehicle for around 80 days and I wonder if that is the reason. It was concerning that a company is very willing to sell you a product that has a known issue and wouldn't prefer to fix it before putting it on their lot.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    First car shopping experience
    by Jesse from Raleigh, NC | November 27, 2017

    This was the first time I’d ever been car shopping, and I was pleased with my experience at Westgate Imports. Sam and Nabil were friendly and accommodating. I decided to purchase a car from Westgate rather than a larger car lot, and I think it was a better decision for me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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