Walt's Live Oak Ford

Walt's Live Oak Ford Reviews

Ratings and reviews of Walt's Live Oak Ford are from Cars.com

• (5.0 out of 5.0)

  Brian Tucker

  by Brian L Tucker from Lake City, Florida | September 30, 2020

  I have been buying cars for over 40 years and I own 4 nationally branded restaurants. So I know customer service when I see it and at Walt's Live Oak Ford you can see it. I have now purchased 4 cars in the last three years from Walt's Live Oak Ford. I have never had a better experience in car buying than with WLO Ford. Everyone I have come in contact with has been outstanding in customer service. I do not like to haggle when buying a car and Chris Fuinaono the Sales Manager clearly understand this. The level of attention that I receive from Chris Fuimaono and the sales staff make me feel like I dealing with friends and I'm not just just another piece of meat. I get their best price right up front. The level of professionalism and knowledge of staff is unparalleled in my car buying experiences. It is a pleasure to deal with people that talk to you and not at you, But even better is how they listen. I will only deal with WLO Ford in my car buying future and strongly recommend them to friends and associates.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great

  by Kayla Cramer from Live Oak, Florida | August 21, 2020

  Although my dealer was new, he was extremely polite and found help through many of the situations with me. Everyone involved did everything they could to assist in every aspect of the buying process. Great staff!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Walt’s sold me a car with a bad transmission

  by Sorryforgoingtowalts from Live Oak, Fl | January 06, 2020

  I was sold a Ford that had a transmission problem. Ford had a recall on this vehicle for the transmission so Ford was well aware of the problem. The recall expired in 2017 and Walt’s sold me the xxx in 2019 with out repairing the transmission. Basically sold me a ticking time bomb! This is unacceptable behavior by a Ford dealership! Even worse, they sold it to me for Twice it’s worth!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great staff

  by Juan from Madison, Fl | April 22, 2019

  Very knowledgeable service manager, friendly staff, comfortable waiting room. They go out of their way to help the customer. I will only use them to service my vehicle.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Please make sure you LOOK at the paperwork before

  by nana3 from lake city fla | November 18, 2018

  look over your paperwork every line before signing, they add things in the contact that you don't need. They are very good thieves. Look out

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Walts Live Oak Ford Dealership

  by Day on and Linda Carlton from Live Oak, Florida | October 29, 2018

  Was very pleased with the service received when I took in our Ford Escape for its first service . Everyone was very nice and professional. The waiting rooms were very clean. I was offered coffee or a soda. The restrooms were very clean and I was kept up in the progress of my service.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Quick lane Service

  by Dwight Wilson from Live Oak, FL | August 04, 2018

  Very friendly, clean facility, in and out in a timely manner.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Stay far away

  by Single widowed mom from Madison, Florida | May 22, 2018

  Traded my car in and then they said I wasn't approved for the car they put me in. Asked for my car back and they sold it already! I'm now in a vehicle I hate and did from the moment they made me buy it. I have a ridiculous interest rate "27%daily" needed something good on gas which this is not. I have begged and pleaded with them to resolve this issue and they refuse to do the right thing. All I asked from them was to make things right but they refuse. Talked to me like I'm pure trash. I only pray no one else ever goes through this nightmare I'm living.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Service

  by Jim O. from Macclenny ,Fla | April 17, 2018

  Great buying experience . Dealership made you feel at home and went above and beyond to get the deal I wanted . Chris and Sharon are among the awesome employees that make auto buying here the best !

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  review

  by Debbie Jackson from LIVE OAK, Florida | April 07, 2018

  They go above and beyond in their customer service to make sure you have a good experience.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
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