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VW of Olympia | Page 7

2107 Cooper Point Rd SW Olympia, WA 98502

(4.8 out of 5) 75 Reviews
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Volkswagen of Olympia in Washington has a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving your automotive needs and we hope that we can help you with your next new or pre-owned purchase. We also offer /home delivery/ service for all vehicle purchases. Contact us for details.

Call (360) 339-8146
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED

VW of Olympia Inventory

VW of Olympia Reviews

Ratings and reviews of VW of Olympia are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Quick Service
    by Jim from Olympia,WA | July 03, 2019

    Quick service late in the day with a big smile! Quick service late in the day with a big smile! Quick service late in the day with a big smile!

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    great service and people
    by Daniel from Olympia, WA | July 02, 2019

    Everyone was helpful and professional, but Roy, the service manager, and Tammy went beyond expectations to make things go smoothly. It is never fun to break down, but they helped take the stress out of it!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Experience
    by Jenna from Hillsboro, OR | June 23, 2019

    Luis, Jeff and Alex are wonderful! They made it happen for me! I had to ride the train from Oregon to pick my new car. They had everything ready to go, walked in and within minutes I was test driving and driving away!! Thank You!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great facility, the staff was completely amazing
    by Destiny from Olympia, Wa | June 09, 2019

    That my finance manager Alex was going above and beyond doubt me find the car that I was satisfied with

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great new car buying experience
    by Susan from Olympia Wa. | June 04, 2019

    Your sales staff and financial officer were friendly, professional, listened to our needs and took good care to locate the vehicle we needed. Alec, Kenny, Alex....all represented you very well.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    KRISTIE SARLES the BEST Salesperson EVER!
    by RV from Rochester, WA | June 12, 2018

    My experience today buying a used car was exceptional! Kristie was personable, LISTENED to what I wanted and needed, and didn't try to fast talk me into a different car.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT USE SERVICE CENTER
    by Sean from Centralia, WA | February 09, 2018

    DO NOT USE THE SERVICE CENTER HERE! had my 2000 Jetta taken in for a tune up, they told me the Fuel Pump Relay was blown and I had JUST put in a brand new one less than 24 hours before having it towed there, and even drove the car onto the tow truck flat bed so I know the Relay was fine cause a faulty one will cause a no start, they apparently we're reading the old CEL codes. cost me over $300 for 3hrs of labor just for spark plugs and wires (when normally plugs and wires on a VR6 engine take about 1 hour) I tested them (the receptionist and the garage manager) both by asking if they timed the labor hours and only charge for the time they worked, which when they both said yes I knew they we're lieing because it's the exact same total price as they had quoted me before they even started and I had done half the work for them by removing all the covers to everything. When they put the "new" fuel pump relay in they didn't even put my dash back together, so my dash board is still in pieces in my back seat... on top of that, went to pick it up and it had a flat, they said it was because there was a bite taken out of the side of the tire but it's shallow and I've had it checked by Les Schuab and Firestone and both said it wasn't effecting tire pressure or performance previously, had been driving on it for a year like that. they said "oh it wont hold pressure at all and you can feel and hear the air blowing out the side of it" I knew they were lieing so I told them I just want it pumped back up and I was taking it home. they argued that it wouldn't make it, that the tire wont hold pressure, still I said no, I know it's not cause of the bite on the side of it, just pump it up for me. on the way out I noticed a vibration and a "thud thud thud" noise coming from the tire, when I got home I found a huge screw is now driven straight into the tire tread... still holding pressure regardless, so not only did the mechanic lie to me about the tire not holding pressure, but somewhere along the line of it being there I now have a bolt head sticking out of my tire which I'm guessing caused the flat. This service center is NOT honest.

    Customer Service
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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Dealership
    by Ashleigh from Olympia, WA | January 25, 2018

    I recently totaled my previous car and was out car shopping. The last car I had was a Volkswagen and I was very pleased with it, so I decided to stop by VW of Olympia to check out what they had. They were extremely helpful in the entire experience. Arrius, my salesman, was wonderful. He listened to my wants and my needs in a car and found the absolute perfect match for me. The rest of the experience was streamlined, we discussed financing and was able to meet my every criterion in that as well. Overall, very pleased with the outcome. I have had multiple questions since the purchase of my car and have had every phone call returned and every question answered. They are very thoughtful for spending the time to talk with me and make sure everything was in place.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Walt review
    by WaltBrownell from Ocean Shores Washington | February 08, 2017

    I have purchase quiel a lot of vehicle and your sales personal Terry and Rowland are the most professionals I have had the oppurnity to work with. Thanks guys.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dealership Review
    by Brandon Slavin from Olympia | December 28, 2016

    This was a very pleasant process for myself I didn't buy a car but I went into the dealership and met with Eric Atkins, and he was very pleasant an made feel very comfortable, he gave me a lot of information about some of the cars while I decide which vehicle fits my price range and I look forward to returning and doing business with you.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 61 - 70 of 75 Reviews