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VW of Olympia

2107 Cooper Point Rd SW Olympia, WA 98502

(4.8 out of 5) 69 Reviews
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Volkswagen of Olympia in Washington has a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving your automotive needs and we hope that we can help you with your next new or pre-owned purchase. We also offer /home delivery/ service for all vehicle purchases. Contact us for details.

Call (360) 339-8154
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED

VW of Olympia Inventory

VW of Olympia Reviews

Ratings and reviews of VW of Olympia are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    VW of Olympia
    by Jason from Olympia, Washington | November 24, 2020

    Mostly no nonsense straight to the point, accurate fair prices, especially compared to competitor (VW of Puyallup) nice loaner vehicle!

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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    friendly oil change
    by Michael from Olympia, Wa | November 17, 2020

    friendly check in, but service took longer than expected. Maybe they were overbooked. Worker showed me how to reset the tire meter in the glove department.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service!
    by Joan from Olympia, WA | November 03, 2020

    Kellen and Brian were so wonderful, knowledgeable, and friendly. I had a unique situation and they really worked with me.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    BOT SPAMMING MY EMAIL
    by Ben from Denver CO | October 26, 2020

    E-mailed them once, was serious about a car that I ended up buying elsewhere. Now they won't stop bot spamming me. Horrible customer service. Nobody want to talk to a robot!

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service very friendly staff
    by Annabelle from Olympia, WA | October 09, 2020

    Nick was very friendly and helpful and my vehicle was done at the time he said it would be so really liked that.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Parts and Service
    by Swanny from Puyallup WA | March 07, 2020

    Usually don’t like going to dealerships but I had a full wheel alignment on my Passat done here and they totally fixed the premature tire wear that was occurring after a curb rash incident. Stephen in parts really has his act together....top of the line!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Everything about the dealership from buying my car
    by Barbara from Olympia Washington | March 06, 2020

    The customer services, everyone in the Olympia dealership are so nice and helpful..the plus her remembered me and I didn't even check in yet he knew me the minute I walked in the door and said hi Barbara how are you...so impressed again!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic team and service
    by Daniel from Olympia, WA | March 06, 2020

    Courteous, professional people on your team. Communicative and clear. Scheduling was easy, vehicle was serviced in a timely manner. Great work on the vehicle and always appreciate the vacuum.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Volkswagen of Olympia
    by Eva from Olympia, Wa | March 02, 2020

    Your customer service is always awesome. Your service is always awesome. I always leave happier than when I got there, that's always appreciated.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Steer clear if you care about your credti
    by Annette from Olympia, wa | February 23, 2020

    The sales and service people were great, low pressure, very helpful, timely, trustworthy etc. I love volkswagon and really wish that I could recommend them, but for the finance Department's unethical at best way of doing business. But honestly, one simple auto purchase that I was already overqualified for destroyed years of great credit, cost me thousands extra unnecessarily , and actually cost me a home purchase. By running 6 hard inquiries when I gave permission for only 1, lowered my score 50 points, and left me with an astronomical interest rate through an institution not of my choosing and ridiculously long loan term that now, less than a month in, I'm left having to refinance on my own. Fast talker, lots of pressure but no real info or communication-if you've worked as hard as I have on your credit, steer clear of this place.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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