Auto.com

Vroom - Get It Delivered Nationwide, Contact-Free

ONLINE ONLY - No Retail Location Detroit, MI 48206

(3.0 out of 5) 2 Reviews
53738502019514203257

Call (313) 346-5261
Hours of Operation
Monday8:00 am-10:00 pm
Tuesday8:00 am-10:00 pm
Wednesday8:00 am-10:00 pm
Thursday8:00 am-10:00 pm
Friday8:00 am-10:00 pm
Saturday9:00 am-8:00 pm
Sunday11:00 am-8:00 pm

Coming Soon!

Vroom - Get It Delivered Nationwide, Contact-Free Reviews

Ratings and reviews of Vroom - Get It Delivered Nationwide, Contact-Free are from Cars.com

Overall
3.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Just use Carvanna
    by davemh from detroit, mi | August 11, 2020

    From the beginning process, this company didn't know how to manage an online transaction. Took over 3 weeks to get the car after I wired my down payment to them. The car arrived with a flat tire, faulty trans, and holes in the tint. I am out 600$ for return shipping because "transmission is a personal preference" One phone call took over 40 minutes and 4 transfers for simply trying to figure out how many miles I could drive on the car for the test period. This company is a seven-headed beast that doesn't communicate with each other but will still want to eat your time and money. Don't let them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Perfect experience!
    by Luke from Frisco, TX | August 16, 2017

    Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 2 of 2 Reviews