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Varsity Lincoln | Page 3

49251 Grand River Ave Novi, MI 48376

(4.9 out of 5) 1202 Reviews
1428

#1 Lincoln Certified Pre-Owned Dealer in the Nation!* *Based on 2020 Lincoln Total Retail Sales and Service Customer Satisfaction per Lincoln Sales Report.

Call (888) 484-3952
Hours of Operation
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-3:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-2:00 pm
SundayCLOSED

Varsity Lincoln Inventory

Varsity Lincoln Reviews

Ratings and reviews of Varsity Lincoln are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    2nd GREAT/QUALITY cars and buying experience!!!!
    by Tory Smith from Grand Rapids, MI | September 18, 2020

    Second time working with Jere Law and Varsity Lincoln on a used vehicle. We travel from Grand Rapids to Novi, specifically for the service of this dealership and in particular, Jere Law. Not only is the sales process impeccable, the cars immaculate and worth the travel, but then all the rest of the service is great too! Looked at the car and had it delivered to GR with 24 hours, at no cost to me. Both purchases were such a stress free experience. I'll be going back for my next car, however next time I'm not sure if I'll even to go look at the vehicle....Since I know I can count on the quality, I might just opt for delivery right off the bat! Thanks, Jere!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks
    by Damian from MI | September 17, 2020

    Jere found the perfect car for me and made the process super easy they even delivered it to my house to make it more convenient

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership!
    by Nathan B from Novi, MI | September 10, 2020

    Fantastic service, selection, facilities. I've bought 3 Lincolns there in 3 years and I'll keep coming back. I've shopped BMW, Mercedes, Audi dealers and Varsity is on par with all of them. Ask for Jimmy.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership
    by Mustang Man from Lima, OH | September 10, 2020

    Because Varsity Lincoln is a huge dealership, it took awhile to process our purchase of 2019 Ford Mustang GT/CS Convertible. The salesman, Jim Montroy, was great to work with. He followed up with us after purchase and the manager gave us an additional discount on the vehicle. We would highly recommend this dealership. Also, the 2019 mustang met all our expectations.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy Customer Brien
    by Brien from Farmington Hills | September 03, 2020

    Jere Law and Karen Sabatini made it easy and simple to get the deal done. Everything they told me happened right on schedule. Plenty of vehicles to compare and I found exactly what I was looking for.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic Experience
    by Tom W from West Bloomfield, MI | August 10, 2020

    I found a 2018 Lincoln Continental on cars.com available from Varsity Lincoln. I contacted Varsity, and within moments had several questions answered over the phone, and an appointment set up to test drive the car. Upon arrival, I found the dealership to be clean and well set up for social distancing and health and safety. I was greeted warmly by the receptionist and several members of the sales team. Throughout the test driving and purchasing process, I had nothing but pleasant interactions with all Varsity employees. I ended up purchasing the car, with a quick and easy trade-in of my old car (for which they gave me a fair price). The entire experience was fairly quick and painless, and everyone at the dealership was quite helpful. When I wanted 2 things changed about the car, but still wanted to drive it off the lot that day, they arranged to pick up the car, take it into the dealership to fix those two issues, and then returned the car to my home with neither fuss nor muss. It was a fantastic car buying experience. Well done, Varsity team!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I Love Shopping For Cars At Varsity Lincoln
    by Keefe Gardner from Farmington Hills | August 04, 2020

    Great Looking dealership! Process was quick and easy! Rich J is the best! Rich J put me in the right vehicle for the right price. I will be going back for another great experience when I trade my 2020 Continental in 3yrs!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New family Yukon XL
    by Sassy Mom from Lexington, MI | July 29, 2020

    Beautiful dealership. The process was very quick and smooth. Threw in all weather mats as a bonus! So far the Yukon is everything we wanted in our family vehicle. Thank you!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    David McKercher
    by David McKercher from Farmington Hills | July 27, 2020

    I had trouble installing Ford Pass. Tommy helped me and got it running. Kudos to him for superb and gracious help. That is why I am a loyal customer. David McKercher

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not To Be Trusted
    by Terrible Car Service from Novi, MI | July 24, 2020

    I have so many issues with this place, first being that they are absolutely full of it. Don't trust them, they don't keep their word and they will lie to you. 1. I went to get my brake replaced, the issue was with my brake booster, yet the charged me $320 to change my brake pads with a service fee of $200 to CHANGE MY BRAKES. I received a call stating I should have my rotors cut but to cut back cost they weren't going to do it. Guess what they did? CUT MY ROTORS. THEY DID A FAULTY AND TERRIBLE JOB. Do not, I REPEAT DO NOT GET YOUR CAR SERVICED HERE. 2. I obviously had to take my car back because they did a faulty job on my brakes, DO YOU KNOW HOW DANGEROUS THAT IS? Then they tell me they're going to charge me $900 to change my brake booster. 3. No need in making an appointment, because your appointment time will not be met. Had I known that this experience with them would have been this terrible, I would've never gone here. You cannot trust their word nor their advice. The day I got my brakes changed, you could tell the did a faulty job! I called Jen, my service rep, to tell her they did a faulty job and she asked me a few questions to see if it was the brake booster, if they would've tested their work after the replacement they should have automatically known!!!!!! The brakes were to hard to even press on and made a loud hissing noise on the inside and even a squeak if I could manage to actually press on them. I repeat don't ever take your car here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 21 - 30 of 1202 Reviews