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Van Bortel Chevrolet

1338 Pittsford-Palmyra Rd Macedon, NY 14502

(4.8 out of 5) 226 Reviews
6569

At Van Bortel Chevrolet, we have a new concept in used car selling. We sell every used car with a 20 day/2,000 mile 102% buyback guarantee. Drive and be happy or your money back! No gimmicks, no dickering, no pressure. Call, click, or come in today!

Call (315) 538-5041
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Van Bortel Chevrolet Inventory

Van Bortel Chevrolet Reviews

Ratings and reviews of Van Bortel Chevrolet are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Auto Cust
    by SysTexh from Macedon, NY | September 10, 2019

    Took the car in because of a check engine light they've had it 2 days and I've heard nothing. Car is just sitting at the dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The Best!
    by Craig Post from Pompton Plains | May 28, 2019

    I can't say enough about the great experience I had purchasing my Corvette through Van Bortel. Matt Fagenbaum was the best! I drove up to Van Bortel from NJ and Matt took care of everything for me to make my out of state purchase go smoothly. Brian delivered the car in Van Bortel's enclosed trailer so it arrived without a scratch on it. A very professional organization and would by from them again without hesitation.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Internet search
    by Djff29 from Rochester, NY | December 27, 2018

    Quick response even when closed. Great facilities and prices. Enjoyed the Corvette cruise to Watkins glen this past summer as well. Staff was very accommodating

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Mr McCoullough
    by Wesley McCoullough from Rochester | October 19, 2018

    I was shopping for a car and found that the price for the car had changed it was not the same price as I seen online.That was not cool.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    2017 Suburban
    by Car buyer from Buffalo, NY | December 20, 2017

    Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good Overall Experience
    by John from Ontario,NY | December 09, 2017

    The staff was courteous, friendly, and helpful. This was a no pressure experience in car buying, my second time with VanBortel. I will return when time to purchase again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2017 silverado
    by Tim Hacker from Livonia, NY | November 29, 2017

    Everyone at the dealership were extremely welcoming and helpful. The whole experience was straightforward with no surprises. Very pleased.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2017 Corvette
    by Jim B from Rochester,NY | October 27, 2017

    I recently purchased a 2017 Corvette Convertible fro Van Bortel. The entire process was outstanding from start to finish. I was trading in a 2014 Corvette and Matt provided all the appropriate numbers for an easy transaction. I would highly recommend Van Bortel Chevrolet and Matt for your next Corvette purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Corvette maintenance
    by LarryG from Rochester | October 21, 2017

    My visit involved the Corvette side of the business and was maintenance related. I found the people to be very friendly and professional and offered me suggestions and advice that I believe came from honest opinions. Some of the advice I decided to take and proceed while I was there and the other we talked about for future considerations. I was comfortable with that approach and felt confident that the advice that I could wait was reassuring. LGardner

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase used car
    by Joyce C from Webster New York | October 06, 2017

    My second time buying a car at this dealership. I went back because of the ease of buying. No pressure. Smooth and easy transaction. My sales person was awesome. He did all the work I just needed to sign on the dotted line. I went back because my salesperson was so helpful with my first purchase. Thank you Chuck Farace, thank you Van Bortel.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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