Upper Valley Honda

Upper Valley Honda Reviews

Ratings and reviews of Upper Valley Honda are from Cars.com

• (5.0 out of 5.0)

  very satisfied

  by william beddie from monroe nh | November 27, 2020

  I was very pleased with my salesman Chase and then Kevin who helped me through the process.Top notch guys who know there job very well. I felt very comfortable and pleased with the whole transaction Chase showed me all the special features the 2021 Honda Accord has to offer ,I was very impressed.Thanks guys for a 5 star buying experience.

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  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  lousy sales dept

  by skier from Sugar Hill NH | July 28, 2020

  Made an appointment on Sunday to look at a used Honda Odyssey at 10 AM on Tuesday. I drove 75 miles one way only to be told when I got there "sorry, when we had our shop check it yesterday out it needed $5K of work" and would be going auction. The listing on their website gave it a clean 1 owner carfax report and always serviced by their dealership. The last servicing was on 7/9/20 and it was put into dealer inventory on 7/23/20. A call yesterday after they decided to send it to auction explaining the situation would have saved me 150 miles of driving and 3 hrs of my time. It is still listed on their website 6 hrs later after I left this there unhappy this AM. I contacted them and I'm waiting to here from a manager.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Only Upper Valley

  by Liz S. from Lebanon, NH | March 25, 2020

  I have bought or traded in 4 civics at Gerrish/Upper Valley Honda and the only place will go for service is where I have purchased these cars. I trust the staff completely -- the mechanics are the best, and I have NEVER had to question any work that has been done on any of my cars. The techs who book the appointments are both pleasant and extremely knowledgeable about Hondas, so they are able to explain what was done and answer questions. I would never take my care anywhere else for service work, not even changing the tires. 5 Stars all the way through. And I am NOT exaggerating one iota.

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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  A Honda Pilot

  by Ali Pelletier from Rutland vt | March 11, 2019

  The car I looked at looked a lot better via pics it didn’t look so well in person. They knew I was coming to look at the car . It had flat tire no gas and seemed like it they were nit prepaired for my visit !

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  missing Gerrish

  by Edie from Canaan | February 05, 2019

  I sure miss Gerrish service Dept. I have been turned away 3 times for service for my vehicle. Making an appointment was very difficult. I found that no one in the service department could make a decision on their own. I purchased my CRV from Gerrish and many of my perks have been taken away. I will find another service garage to take care of my vehicle.

  Customer Service
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Many thanks to Loriston!

  by Sue McCrossin from Claremont, NH | May 01, 2018

  My many thanks to Loriston for making my first car buying experience so awesome! Loriston took the time to find out what I wanted in a vehicle, without pushing his own agenda on me, he made sure that I was comfortable each step of the way, and took the time to make sure I understood those steps before venturing further. I have recommend family and friends to Gerrish Honda on the miracle mile, but more important to me, I have recommended them to Loriston! Thank you Loriston! ¿

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Crystal M

  by Crystal M from Hartland VT | March 28, 2018

  No fear in the process of buying a car, due to the sales department caring about my wants and not theirs. It’s a different buyers experience. The sales dept. are paid salary. Best Service Ever! Thank you for your exceptional service Gerrish Honda.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  respondly quickly and answered my questions

  by Paddi from North Pomfret VT | April 17, 2017

  I was very impressed with the speed of the response to my inquiry on the Volvo XC60. My questions were answered with no pressure.

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Dan really cares!

  by Gypsy Rose from So. Royalton | September 26, 2016

  I was sent to Dan by a friend how had bought several cars from Dan. He spent two caring hours with me. I felt he had my best interests at heart! It is worth the visit to this fine dealer!!!!!!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Service and sales always as promised!

  by Mary from Woodstock, VT | September 22, 2016

  Mary in service was wonderful! She told me to see my salesperson Steve when my car was no longer worth fixing. I am a single woman and I trust these gals and guys completely!!! It was nice and it felt like family.

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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