Universal Nissan

4.7
Hours of Operation
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm
Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Sales Team

Erick Disla headshot
Erick Disla Certified Sales Specialist 5.0 (100 Reviews)
Dealer Experience 4 years
Dealership Experience 9 months
Chris Oliva headshot
Chris Oliva VIP Loyalty Consultant 5.0 (76 Reviews)
Deya Oumallal headshot
Deya Oumallal Sr Sales Manager 4.5 (51 Reviews)
Dealer Experience 18 years
Dealership Experience 14 years

Cars on the lot

100 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Universal Nissan are from Cars.com and DealerRater.com

1625 reviews

Angelo Rivera el mejor vendedor de la Nissan, fue una...

5.0
by Andrea Mero on Aug 03, 2021

Angelo Rivera el mejor vendedor de la Nissan, fue una excelente atención. Nos atendió muy bien, tuvo mucha paciencia para explicarnos todo acerca del carro.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.

I had a great experience buying my New car. Great...

5.0
by Consuelo on Jul 31, 2021

I had a great experience buying my New car. Great service. Thank u William Sánchez for rsupport. I am going Home very happy. And

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Thank you so much, Consuelo, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with William and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

We’ve bought 4 cars here since 2017. VIP Sam was a part...

5.0
by SRHENNINGFIELD on Jul 30, 2021

We’ve bought 4 cars here since 2017. VIP Sam was a part of 3 of those. He knows what he is talking about and listens to what our vehicle needs are. Thanks !

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Congratulations on your new vehicle! We are so glad that Sam and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Great customer service from Jonathan and finance !...

5.0
by LolaMarie on Jul 29, 2021

Great customer service from Jonathan and finance ! Jonathan Arrocho was beyond understanding and very knowledgeable !! Totally recommend Nissan ! I don’t go anywhere but to them for anything. Thank you so much for giving me an amazing deal on my new vehicle!!!

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Danelle was super courteous. She was very knowledgeable...

5.0
by JI0 on Jul 28, 2021

Danelle was super courteous. She was very knowledgeable about every feature of the vehicle and compared it to other choices. In the end she was flexible and willing to find exactly what we wanted. We were well satisfied with her service.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience for Danyelle, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Erick Disla goes above and beyond to get a deal done,...

5.0
by Daniel Rosario on Jul 25, 2021

Erick Disla goes above and beyond to get a deal done, great experience. Would recommend for your next purchase. A+ rated Thank you for your time

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Thank you, Daniel, for your business and this review. We're happy to hear that Erick and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Excellent service, sales team A+. Richard Harris was very...

5.0
by AOCASIO on Jul 24, 2021

Excellent service, sales team A+. Richard Harris was very professional, polite and i felt like home. The Manager Alex Vazquez has always treat me well. The best team in auto sales.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

We are very happy Richard and Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Exelente servicio lo recomiendo al 200% Mr. Disla...

5.0
by Caleb Nieves on Jul 24, 2021

Exelente servicio lo recomiendo al 200% Mr. Disla pregunta por el créeme que saldrás Montao… Te vende un Vehículo no un Sueño….

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Caleb, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Erick Disla and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Erick Disla offered me a good experience was very helpful...

5.0
by timothyalicea on Jul 22, 2021

Erick Disla offered me a good experience was very helpful and patient took 4 days to make the deal but he did everything he could to be as fast professional and efficient as possible very happy with my new car

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

I need to speak with the manager of this location. The...

1.5
by cshade0709@gmail.com on Jul 19, 2021

I need to speak with the manager of this location. The one whom oversees all the departments or the regional manager. I need to cancel my contract which falls under the Consumer Rights Act of 2015, in which if any purchased used or new vehicle has ANY mechanical problems I am entitled to full 100% refund of the sale. I am canceling my contract! I need to speak with someone who knows what they are doing and who will assist in this process. I have been given the run around since last Thursday, when I had to have my newly purchased jeep renegade towed to the location I purchased it from on the 6th of July through Ghilberto. My vehicle had not been even looked at. No one will return my calls! I've been calling every day several times a day and not once have I gotten anywhere. I may lose my job due to not having a vehicle to get to work, which is this branches responsibility. I am in tears because of frustration. This is the worst experience I've ever had! I purchased my vehicle on the 6th of July. I have not even put 20 miles on the thing. It stopped running the 15th of July! I had to Vehicle towed into Universal Nissan the morning of the 15th. I have been transferred to so many different departments of which not one person helped me. No one has called me back. I had to physically go to the store so I could speak with ANYONE! I was told by Ruben that I can't return the vehicle and cancel my contract, which is not true at all. I also haven't been able to work being I've not had any transportation. I also purchased the best warranty in which states I was to receive a rental car. None of these things have been honored by Nissan. I am very disappointed with their customer service! I know the sales department employees have been kind but not helpful at all. I would like to think that this is just a fluke but unfortunately I don't feel that is the case. It appears as though NO ONE has any real sales knowledge. Their goal is to push us out the door and hope it will go away.

Customer service 1.0 Friendliness 0.0 Does not recommend this dealer.
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