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United Auto Sales Anchorage, AK Reviews & Cars for Sale

6505 Old Seward Hwy Anchorage, AK 99518

(4.6 out of 5) 22 Reviews
5342881

United Auto Sales is a locally owned and operated car dealership in Anchorage, AK. We have been financing and saving customers money since 1996. We have over 3 decades of sales and customer service experience amongst our owner and staff. Either through your bank, our in-house financing program or our own finance program for those with no or bad credit we work hard to find the right vehicle for you

Call (907) 202-9666
Hours of Operation

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United Auto Sales Inventory

United Auto Sales Reviews

Ratings and reviews of United Auto Sales are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Avoid this place.
    by DriverDecided from Anchorage, Ak | March 22, 2020

    Let me start by saying I lost $904 to this car dealership today and I’m so happy with the outcome I need to share my experience so you don’t lose any of your hard earned money, plus I want to guarantee the loss of my money is taken from the fat pockets of the lead scam artists: Mohammad and his son Arsalan. Although if you have any interest in looking at a vehicle here you should completely avoid this facility and/or read the details of my story, but I know many of you won’t. Either way for your viewing pleasure: I found a vehicle I was really interested in on Cars.com, they said it was in the higher end of fair price so I went to the dealership to look at it. We negotiated the price to what I considered was fair for the vehicle. There were some small defects which is why the price was lowered (it needed rear brakes and had a dent in the hood). They immediately broke out the paperwork and I became more inquisitive about the car history (if you ever see their contract documents you’ll immediately know what I mean). They rushed to get financing but it was the time all banks were closing. They told me to take the car home (huge mistake) and I did because I expected approval, however I was eventually denied after further review. I live quite far from the dealership, after I had driven it home it was parked in my driveway. I picked the car up on a Saturday, the bank denied my loan the following Thursday. I had to work and I thought the proper thing to do was have the car towed back to the dealership to eliminate the additional depreciation/mileage on the vehicle since I couldn’t secure the loan. So my friend agreed to return the vehicle for me. Towed it in, went inside the dealership and said “here’s the paperwork, and the keys provided, buyer couldn’t secure the loan, where would you like me to drop the vehicle?” To which Mohammad proceeded to get his arsenal of employees to immediately box in the truck and trailer preventing him from being able to leave. He immediately called me trying to de-escalate the situation. They promptly took his phone and told me they’re recording everything for police and insurance. I explained that I couldn’t get the loan and had provided the letter stating this. They began to harass my friend who delivered the vehicle returned in the same condition as it was received. At one point I was dialing 911 because Mohammad was practically assaulting my friend and trying to disconnect the trailer the car came in on for collateral. I had already agreed to pay for the mileage I put on it, there was no reason for hostility or violence. It was a friendly transaction. I just want to show the kind of people you are dealing with if you go to this facility. Buyer beware. My biggest recommendation if you go here: take your vehicle to a reputable shop. Get a buyer’s inspection. Most importantly: ask the shop to read you all diagnostic codes previously/recently deleted. I guarantee you these guys are clearing codes to get you off the lot and your check engine light will come on, or your car will fail by the time you get home. Read all the reviews, it’s happened a significant number of times and Mohammad needs to go bankrupt for being a complete scam artist. Contact me directly if you have any questions I can show message exchanges if you need proof. I hope Arsalan enjoys my hard earned $904; it’ll come out of their bottom line. If you wanted to know how that money is calculated: $95/day and 49 cents per mile if your loan is not secure. Totally worth it to save a friend and rid myself of these disgusting soulless humans... karma.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Cleanest Used Car Dealership
    by CamutoAK from Anchorage, AK | January 30, 2018

    Every used car dealership in town left a bad taste in my mouth. This one has a clean facility and actually smells nice. And the sales staff looked like they were dressed professionally...not like most car dealers who looked like they just rolled out of bed ugh

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Gold Star Customer Service! Best experience ever.
    by N Lucero from Anchorage AK | August 29, 2017

    From the time I stepped in -- test drive--to driving my new car of the lot. I not only experience the highest level of customer service -- actual genuine feeling of "care".... they knew my price range, where I needed to be with my monthly payments and car needs. They matched me up perfectly. This "experience" .... I observed as others came in while my loan was being processed... was consistent with everyone that came in. It's the companies organizational culture! They walk the talk! They went the extra mile for each client. For this they are truly a " Gold Star Customer Service" business. I will never go anywhere else but here....

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank you!!!
    by Ola M from Anchorage Alaska | February 09, 2017

    If youre fishing for whatever kind of car, this is the best auto dealer to go to...UNITED AUTO!! They will try everything with their best of knowledge to help you drive your new car home. Even if you know that you have poor credit, they are so helpful trying to get what you wanted still. We bought a car from them and we were soooooo satisfied with their service especially knowing we have bad credits, but they tried everything and finally we got it. Ask for the guy name Arsalan.....I tell you he is so helpful and amazing!!!! Go to UNITED AUTO first if youre fishing for a new car especially if you have bad credit.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great
    by Hunter Maxwell from Anchorage Alaska | January 24, 2017

    Not pushy, and they helped me get my F150. They explained the finance process in a simple way. Good guys down there

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    They really helped me out
    by Jill from Anchorage | January 20, 2017

    They really helped me out, I thought I could only get a loan through credit union one for 15K and below but they went through Denali and got me approved for a really new jeep for 22K. They used their connections to help me out. Great business and genuinely want to help people out.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Johnson from Anchorage | December 13, 2016

    After the sale, United gave me a free car wash and detail. The service was great and they explained to me every finance process. They made everthing very simple.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    No Pressure
    by Emily from Anchorage | October 12, 2016

    Mohammad and his no pressure team let me get the truck I wanted. With the no pressure staff I was very happy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good customer service
    by Andy from Anchorage Alaska | September 20, 2016

    Good customer service. Very happy with a quality of my car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Place
    by Jetta from Anchorage Alaska | September 10, 2016

    Bought a toyota tundra from them, very easy with the payments and efficient. I told them the monthly payments were too high and they called the bank and told them my situation. They were veryt understanding 5 stars.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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    Displaying 1 - 10 of 22 Reviews