Ultimate Rides

Ultimate Rides Reviews

Ratings and reviews of Ultimate Rides are from Cars.com

• (5.0 out of 5.0)

  Excellent customer service!

  by OjarsZ. from Thorp, WI | April 09, 2020

  I chose Ultimate Rides because of a specific vehicle that was listed in their inventory (2008 Ford Taurus "X"), unfortunately, the deal fell through due to not being approved for financing. I felt that I was treated with the utmost respect with a call back explaining why the dealership could not help AT THIS TIME. Other dealers I have dealt with would NOT have bothered to call if there was no money to be made. I certainly would recommend Ultimate Rides to anyone looking to purchase a vehicle! Take Care AND stay safe!!!!!

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Stay away from here!

  by Paul M Bamke from Seymour | March 28, 2020

  Bought my Subaru and there Gold star warranty (because I know about Subaru head gaskets) so I wouldn't have to worrie about it. The head gasket has been leaking since day 1 , they had the car 3 time's now they want another $600 to fix it! (My gold star warranty cost "a couple Grand") cliff wall Subaru said it would be around $1300!

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Good Dealer, Decent car

  by Jake from Green Bay | March 16, 2020

  Very happy with my purchase. I specifically bought from the Neenah location. They were very upfront about the vehicle history and the repairs they had to do to to the car. It’s a nice breath of fresh air after having a few other dealers try to force financing down my throat. They didn’t even mention financing until after we already decided on a price.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Great used car lot buying experience.

  by Wi_Buck from Green Bay, Wi | November 29, 2019

  Everything was fine. I feel good about my purchase and my trade in was fair. Quick process to get me going in my new/used truck. All good.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Dealer never got back to me about an inquiry

  by Jeffrey E from Hortonville | November 08, 2019

  I recently inquired out about a Subaru Outback for sale and never got a response back. I ended up driving to the lot days later to see if it was available and sure enough it was. I couldn't believe the shape it was in! The car was in very rough condition and matter of fact the whole car lot was full of very rough condition vehicles. In hindsight I'm glad they never bothered to return my inquiry as it would have been a waste of time to even speak to a salesperson. In a business such as car sales perception of presentation of your facilities and vehicles is everything. This car lot is lacking big time.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  bad customer service

  by neow from Menasha, wi | July 16, 2019

  Went to this dealer to check out some cars. Overcrowded lot. Salesman told me the cars I was interested in was inoperable, and then proceeded to tell me that more than 3/4 of their inventory dose not run.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  car is 10 days old

  by Cindy Baer from Mountain | July 12, 2019

  I bought a van. I was reminded of "as is" Now my van is smoking and smells like something is burning. What's a girl to do?

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Tommy

  by tommy from De pere | July 11, 2019

  Do not buy a car from this establishment unless you enjoy having problems with your car and not getting it repaired properly. Terrible. Terrible. Terrible

  Customer Service
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Don’t buy here ! Be Warned! Lemons ! Lemons !

  by Joseph Winter from Hartland Wisconsin | March 19, 2019

  Spend over $4000 on repairs within first 8 months. The crooks offered me scrap value instead of taking the car back and doing the right thing. Never buy anything from these dealerships or you’ll be left on your own with a lemon. Do not trust these people!

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Never again and will warn others

  by NotTelling from Oshkosh, Wi | January 20, 2019

  Vehicle was presented as in good shape. One issue was noticed and they said they would repair it. It was brought back for repair and they didn't fix it, whatever they tried to do it fixed if for about 6 hours. (I've read other reviews where they have had people back 3,4,5 times and never repaired the issue.) On top of our "good shape" vehicle, we found the the Check Engine light does not illuminate....had it functioned properly, maybe we would have not been stuck on the side of the road ( 2 1/2 months after buying the vehicle) with a serpentine belt that broke, water pump that went out ($867 later). Check out the BBB for more interesting stories.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
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