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TX Auto Group

5803 Richmond Ave Houston, TX 77057

(3.9 out of 5) 55 Reviews
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Call (866) 345-0057
Hours of Operation
Monday10:00 am-8:00 pm
Tuesday10:00 am-8:00 pm
Wednesday10:00 am-8:00 pm
Thursday10:00 am-8:00 pm
Friday10:00 am-8:00 pm
Saturday9:30 am-6:00 pm
SundayCLOSED

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TX Auto Group Inventory

TX Auto Group Reviews

Ratings and reviews of TX Auto Group are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Thank you Aladdin Q
    by EdgarE from Houston Texas | April 21, 2021

    Aladdin Q was my dealer he was amazing great customer service he was patient and super professional he answered every question that I have explained to me all the options I have and even after I paid for the car and left still I feel and know that I have everything that I'll need I have some one that will cares definitely will do with them In the future business and recommend my friends and family thank you!!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good service
    by Dave from Houston, Texas | April 14, 2021

    Very friendly environment, helped me a lot with deciding a car. Very hard to decide since many of the cars looked nice but I managed to find one.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership
    by Mili Flores from Houston, Texas | April 14, 2021

    It was a great buying experience and Maricella Reyes was so helpful. She deserves a raise. My mother helped me get my dream car here.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    shipped my Chevrolet Camaro in no time :)
    by Jazzy S from Charlotte, north carolina | April 14, 2021

    Purchased a gorgeous red Chevrolet Camaro from out of state without even looking at it. Great experience. They delivered in no time. Satisfied thank you

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Maybe better in person. Not responsive.
    by George from DFW, TX | March 17, 2021

    Not good conducting online sales, not responsive, went through two/three salesmen with no followup! Because they had a vehicle I wanted, I drove from DFW to Houston after calling them daily. They did not have service documentation as stated and the salesman never provided written info on the car, as promised. Website said they do written inspections when they get cars, but was told in person they don't do them and none is available to review. Ended up purchasing from somewhere else. They may be better with in-person sales but don't waste your time with conducting online or long-distant purchasing.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great buying experience
    by Kenny S from Texas | November 22, 2020

    Excellent car buying experience. "Cowboy Ken" was an excellent salesperson and made my Corvette purchase a breeze. Will definitely do business with in the future.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Buying Experience
    by Patricia from Henrico, VA | October 14, 2020

    Sean was very professional. His communication was phenomenal! Whenever I had a question, he had an answer. He even reimbursed me for an oil change! He made the buying from out of state process smooth! Highly recommended!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    The worst .!!
    by Kevin ross from Maryville tn | September 04, 2020

    They expect you to have a warranty to fix the car instead of them putting money into it to sell it. Then my car was delivered to me without a gas cap.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    me encanto los RINES!
    by Jose Rod from Monterrey Nuevo leon | July 23, 2020

    eran BBS! Esta 325 bmw era en perfecto condicion. El interior estaba impecable y los vendedores fueron amables. los chicos lavando mi carro tambien eran muy divertidos. Gracias para todo!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bought a Rang Rover
    by E Sloan from Shreveport, Louisiana | July 21, 2020

    Buyer beware, this is a shady dealership.I purchased a vehicle from this location on May 1,2020 a Range Rover, I took it to a local dealership when I returned home within my seven days for an inspection only to learn the car had been under water, it was missing the key blade from key fob, the battery wasn’t good. Spoke with Sean who claim he would cash app me $300 dollars towards key blade and battery; If I removed previous review. It’s been two months never gave me the money as promised for key blade or battery. 7/21/20 I called again to reach a peaceful resolution.I spoke with Matt,I asked for The owner to know avail I was given the run around Once again with Sean chiming in the background saying xxxx her,I’m not giving her xxxx. Told Matt to hang up in my face. Unbelievable I spent 34 thousand dollars cash and this how you treat customers!!! Very disappointing.

    Customer Service
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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