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Turner Buick GMC

612 E Main St New Holland, PA 17557

(4.8 out of 5) 103 Reviews
Edb99cc7c1ca4f55e3d0a700475a8985

Stop in for great savings! Turner Buick GMC is your Low Price Leader!

Call (866) 630-0743
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Turner Buick GMC Inventory

Turner Buick GMC Reviews

Ratings and reviews of Turner Buick GMC are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Not what you would expect from a new car dealershi
    by Brent Millhone from Louisville | January 21, 2021

    Talked to Dave in sales about a 06 Jeep very rude person he acted like I was wasting his time. Tried to get better pictures asked for any damage to be in the pictures. Over 4 days no pictures now he said it was not new but I asked if there was any Significant damage anywhere. Now to me that means anything you don't have to look for you can see it from 10 feet away. The answer i got was nope but not new so I was hesitant about driving 6 hours to get it. Well for work I had to head that way so money down off I go. When I get there I am looking it over and for the most part its good. There is paint damage below the doors but most of that can be covered with rock sliders. Right rear has a 3" deep scratch/dent. Test drove it drove fine got back he said we good my reply was we have to talk about the right rear damage,his reply were done. I talked to his manager and said what had taken place and he talked to someone else and came back and knocked off 200$. That was nice of them but won't cover the repair of the damage. I wont say they are bad dealer just not trustworthy enough for me. Good luck and my advice if Dave answered the phone ask for someone else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    10 out of 5 stars for Turner Buick
    by Kris Tompkins from Newark DE | October 20, 2020

    If I could give 10 stars I would. Fair warning this is long-winded but worth the read to know the true character of the amazing people who at Turner Buick. I purchased a used truck from Turner a few months ago. The truck I was after was a pretty specific trim level I had spent months looking for and by chance, Turner had one on the lot. I called and spoke to Greg H and arranged to drive the truck. As you can imagine, a used car will always come with its own set of issues and risks. This truck was no exception, and ultimately there was a mechanical issue was of concern. Greg took it upon himself to go to bat for me and fix the issue before I purchased the truck with help from the service manager (sadly I do not know his name..). To quote him directly "we're here to do things right and make sure you're taken care of as our customer". In no time I was driving my new-to-me truck off the lot and everything has been smooth sailing ever since. That's part 1. Part 2 comes when I tried (keyword, tried) to title the truck in my home state of DE. Anyone reading this from DE can empathize with the amount of red tape involved in working with the DE DMV. Essentially, the DMV arrived at a different dollar amount for the transfer taxes than the dealership did (DE rounds the purchase price up and calcs the tax based on that number, you know, for more $). This prevented me from being able to title and register the truck. Frustrated with the DMV I called the dealership to help me rectify the situation so I could go back to the DMV (third time's the charm) and finally register. I spoke with Steve, the finance director who helped me during the purchase, and within 10 minutes I got a call back saying the situation was rectified. I can't sing enough praises for the people of Turner Buick. This was my first time buying a car from a dealership and it was a better experience than I could have ever dreamed up. Greg and Steve helped me through every step of the process with great care and diligence and made sure I was as happy as I could possibly be with my truck. I highly recommend Turner Buick GMC to anyone and everyone, speaking from experience you will not be disappointed. Thank you to everyone at Turner, especially Greg and Steve. You guys rock!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love my car!
    by Amy Bird from WEATHERLY | July 31, 2019

    They were very nice and extremely helpful. I looked at the car and then went to pick it up in a couple days, everything went smoothly and it was a pleasure to do business with them

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr.Mcwilliams
    by Jonathan L McWilliams from Teague | January 28, 2019

    It was a pleasure doing business with you this car dealership company they was right on time and everything they did was right on time and I got the car I want they're the best !!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealer good deals
    by Gtpcompg from Lancaster PA | November 05, 2018

    Very nice new and used cars. Good service and prices. Good financing options. I didn't buy bc I decided on a different car but definitely would buy from this dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by DAVE Allen from Elkton, MD | August 28, 2018

    Great deal, great salesman! Tim wasTerrific he gave me the best deal he is a great guy and so was the CFO everything was wonderful!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buick Encore
    by KimQ from Birdsboro PA | August 22, 2018

    Everyone we dealt with regarding our purchase we're excellent to work with. Tim answered all questions and was very thorough explaining the systems. Thank you again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service by everyone!
    by Chris and Amy from Denver, Pa | July 03, 2018

    Tim and Steve were wonderful to work with. We felt very informed about the vehicle and purchase info. They answered all our questions with no pressure. Thank you for the vehicle buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    for a new truck
    by Don Welcomer from Mount Joy, PA | July 03, 2018

    Salesman Dave Woffington was very helpful, answered all my questions and made the buy experience a pleasant one. All the people at Turner that I came in contact were very professional and pleasant to deal with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Robert H
    by Bob H from Reading pa. | June 29, 2018

    Always the best treatment from Turner Buick in New Holland. This is the 3rd new car we drove off the lot. Great group of guys and gals, from sales, to finance, to service. We love our salesman Dave, who we met there 7 years ago and our still buying from.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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