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TRUE MOTORCAR CO INC

798 MONMOUTH RD Cream Ridge, NJ 08514

(3.9 out of 5) 8 Reviews
53926562020227111539

Call (732) 734-0109
Hours of Operation

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TRUE MOTORCAR CO INC Inventory

TRUE MOTORCAR CO INC Reviews

Ratings and reviews of TRUE MOTORCAR CO INC are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience
    by James from Sarosotta, Florida | April 08, 2021

    Great experience. Mike was extremely helpful and attentive. No hidden fees, detailed breakdown, reasonably priced, very patient and welcoming. Walked away with a mint condition vehicle. I would recommend to anyone near or far. Will be coming back again soon. Thanks guys!

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Mainely Astrovans
    by Jeff Getchell Owner/Operator Roadrunner Taxi LLC from Dexter Maine | March 14, 2021

    Ours was a long distance sale. I put a bid in on a AWD Chevrolet Astrovan and I received an email a couple days later inquiring as to whether I would be requiring shipping , which I did, we set a final price and the deal was made. I had my financial institute wire the money to their bank account and the paperwork came 2 or 3 days later. While I was waiting for the vehicle to arrive I looked into the car lot a little further and found a LOT of negative comments about them in the reviews. I have to say, even though most of them were 2 to 3 years old, it was still a little unnerving and made me worry a bit about what I got myself into. The van arrived yesterday, so it took roughly 7 days.....not bad at all. I was not home when the company was dropping the van but they did call me so I rushed home as soon as I was able to see what I had purchased. The van looked great...inside and out. Exactly as the photos showed in the ad. It started right up and when I went to reposition the vehicle it did what it was supposed to. I borrowed a dealer plate this afternoon and took it for a decent ride and had zero problems. At this point I have no complaints. The salesman I dealt with throughout the entire process, Mike, was an ok guy the entire time. He got back to me every time I had a question and never treated me like I was a hassle or a nuisance. There was no difference in his attitude from before or after they got my money. He was a professional the entire time. This car lot appears to be very good at locating hard to find vehicles and specialty vehicles. My new 2002 AWD Astro is the only one I have seen in the state of Maine and it is going to make a great addition to my taxi fleet as a type of "show" vehicle that gets light usage and turns many heads. In summary, I am very pleased with my purchase from True MotorCars and have no reason to talk bad about them.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    We purchased the car without any pressure.
    by Donna Dsouza from Chicago | September 03, 2020

    I called regarding a car I found online. I spoke to Mike who answered all my questions without misleading or incorrect information. He held the car for me while I drove 200 miles to see it. The car was exactly has he described it. We purchased the car without any pressure. We've had it inspected in PA and it passed without any concerns and over a 1000 miles later it's running great. I would happily do business with these folks again. As a side note: Mike was able to help me with the paperwork since I was buying this car for my son in the military. His suggestions saved me double registering it to me and then my son. It saved us quite a bit of headache. Thank you guys!! Aa

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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The staff is extremely helpful, very knowledgeable
    by Alex from Rhode Island | September 03, 2020

    The staff is extremely helpful, very knowledgeable, trustworthy and actually cares about you! They want you to leave happy! I'd recommend this dealer to anyone who wants good clean business!!!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    It was a great experience....
    by Amanda Anderson from California | September 01, 2020

    Just purchased our second automobile from Mike. Could not have been easier, more pleasant or straight forward. Mike had us in the door and out in great cars within an hour or two, but we never felt rushed or pressured. Just great, honest service. We'll be back for more!

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible service, cars covered in "rock guard"
    by carbuff from Tom's River | August 03, 2020

    There were two different vehicles I was interested in from the Steeler. First this kid that came out was the rudest person I've ever met from a car dealership. Second all the vehicles are covered what he said was "rock guard" but was really a spray undercoating mess on the entire undercarriage linkage suspension everything apparently to hide any defects I will never buy or recommend any vehicle from this Steeler

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bad experience.
    by Chris A from Philadelphia pa | July 25, 2020

    I definitely wouldn’t recommend this dealer. Dealership is run out of a dilapidated building, and no one even comes out to assist you when you arrive. Only one person spoke English. A good amount of the cars are all dirty outside. Not a good experience.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Service, HIGHLY RECOMENDED!
    by Sam O from Houston, TX | March 26, 2020

    All of my questions (I had many) were answered very quickly and I got a great deal on a classic Isuzu Trooper.... THANK YOU GUYS!!!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 8 of 8 Reviews