Auto.com

Tracy Mazda | Page 3

2680 Auto Plaza Drive Tracy, CA 95304

(3.6 out of 5) 23 Reviews
173889

Come visit us at Tracy Mazda in the Tracy Auto Mall! With our team of friendly and knowledgeable sales consultants, you'll never have a better car buying experience. To schedule an appointment to test drive or receive more information on this vehicle, please contact our sales team at 888-847-7788

Call (888) 847-7788
Hours of Operation
Monday10:00 am-6:00 pm
Tuesday10:00 am-6:00 pm
Wednesday10:00 am-6:00 pm
Thursday10:00 am-6:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-6:00 pm
Sunday10:00 am-6:00 pm
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Tracy Mazda Inventory

Tracy Mazda Reviews

Ratings and reviews of Tracy Mazda are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (3.0 out of 5.0)
    Good Financing Offer, But MSRP Not Discounted
    by Looking4aCar from Modesto, CA | July 25, 2013

    I wanted to buy a Mazda CX-7 after driving a 2007 Toyota Minivan XLE Limited AWD since 2006. I ended up trading it in at the Carmax Modesto to buy the Maxda CX-7 but had to return the car because the sales rep did not point out that the car had 2 accidents recorded on carfax.com, not to mention that the car had high mileage for a 2011 model. Since I had 5 days to return the car, I started looking for other similar Mazdas on cars.com and found a red and a plum Mazda CX-7 used at Tracy Mazda. I sent an e-mail via cars.com and got an immediate response back from a sales rep. I explained my situation and they invited me in to test drive the two available vehicles. During the same visit, I saw the Mazda CX-5 at the lot and started comparing the pros and cons of a new vs. used car. They gave me two monthly payment options. They worked with me in getting me to the monthly payment level that will not bust my pocket. In looking at the finer details of the sale, I noticed that they did not give me a discount on the MSRP (even though they had earlier July specials up to $3500 discount). I got good financing terms of 0.9% but I would have felt better as a buyer to get a discount off the MSRP. I bought the 7 year/100K warranty, for an additional $2200, which was added to the financing. The sales rep that helped me was getting frustrated with the transaction at first and seemed not too knowledgeable. She later admitted that she was new. Until the manager on shift stepped in. He was convincing and made it sound like he was being customer-focused. I signed the paper work and picked up the car the next day, but I wish I negotiated a better deal on the MSRP.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Personable and Friendly
    by DeltaWind from Tracy, CA | June 21, 2012

    I was looking for a reliable, dependable sports car. At the time I looked at the Honda S2000, Pontiac Solstice, Saturn Sky, and Nissan's Z370. This dealership allowed me to drive a Mazda MX-5 Miata. It was a great car and the salesmen were very helpful. I purchased the MX-5 and continue to bring the car to Tracy Mazda for oil changes and repair. Their service has been exceptional and their prices very reasonable. I have found no fault with this dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Ok experience...
    by LimoRacer from Pittsburg, CA | December 03, 2011

    I say "OK" experience because I don't believe it should have taken nearly 4hrs to buy a car. Cash deal with trade-in that had been evaluated a week earlier. Also, called hours ahead of time that we were coming to finalize the deal. Seriously...the deal was good one but DOING the deal could have been much better. Nice enough people there but disorganized.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 23 of 23 Reviews