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Tracy Mazda

2680 Auto Plaza Drive Tracy, CA 95304

(3.6 out of 5) 23 Reviews
173889

Come visit us at Tracy Mazda in the Tracy Auto Mall! With our team of friendly and knowledgeable sales consultants, you'll never have a better car buying experience. To schedule an appointment to test drive or receive more information on this vehicle, please contact our sales team at 888-847-7798.

Call (888) 847-7798
Hours of Operation
Monday10:00 am-6:00 pm
Tuesday10:00 am-6:00 pm
Wednesday10:00 am-6:00 pm
Thursday10:00 am-6:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-6:00 pm
Sunday10:00 am-6:00 pm
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Tracy Mazda Inventory

Tracy Mazda Reviews

Ratings and reviews of Tracy Mazda are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Thanks, Kristie
    by Nick from San Ramon, CA | May 21, 2018

    Kristie was great. This was how car buying should be. We asked for a quote for a Mazda 6, went for a test drive - including a couple of alternatives and then purchased the car for the agreed price. My only complaint is how long the paperwork takes.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love our CX9 - Thanks Jose, Kristie and Zamir
    by Peg and Greg from Stockton, CA | May 04, 2018

    This was the second time we leased a car from this dealership, this time a CX9, and once again a fabulous experience from start to finish. We didn't want to spend a lot of time and they accommodated our wishes. Mazda makes a great car and this dealership adds great customer service. Zoom, zoom for sure. Thanks again Jose, Kristie and our finance guy, Zamir.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Looking for a car that fit my budget
    by Joselyn Resuello from Patterson | April 29, 2018

    Good customer service. Excellent. I have a good deal that fits my budget. Specially kristie Debenedetti and the manager. Thank you for both of you. Im happy with my car and also my son.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Trish from Riverbank
    by Trish from Riverbank | April 24, 2018

    Best new car buying experience ever!! Thank you Krisiti we had a great time buying my new CX5!! Buying a new car can be stressful...you made it a fun experience! ZOOM! ZOOM!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by MJ from San Francisco, CA | April 24, 2018

    I hate buying a new car and am always relieved when the process is over. Working with Kristi at Tracey Mazda proved to be a very pleasant exception to this arduous process. I was pretty certain of which car I wanted and the highest I could pay for it but ended up buying more car than I really needed (sigh). Kristi applied none of the unwanted pressure one usually experiences at car dealerships. I think she intuitively knew tthat I was buying more car than what I needed but did not try to dissuade nor overly encourage me to do something I didn’t want to do. I appreciated that she patiently waited out my hesitation. I recommend both Kristi and Tracey mazda without hesitation to anyone considering buying a new Mazda.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford F-150
    by Mike Money from Stockton | April 23, 2018

    I found what i was looking for and for the right price. The service I received was excellent. Thanks again Kristie and best regards and take care.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The BEST buying experience!
    by Jeff from Tracy, CA | April 21, 2018

    Wow... I just had the best experience buying a used car, from the team at Tracy Mazda. Everyone there treated my family as if we were part of their family. Everyone was extremely knowledgable about their inventory and features and was very understanding with the budget we had in mind when shopping for a new, used car. There was never any pressure and I felt completely comfortable with the entire process. My sales reps included David & Kristie - we loved both of them! Management and the Finance team were also very easy to work with. Thank you Tracy Mazda!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic experience. Thanks Chris!
    by Mazda6 from San Jose, CA | February 13, 2018

    Found my 2014 Mazda6 on Cars.com and drove from San Jose to buy. Had a great experience! Friendly staff, nice facilities, was in and out in no time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Great car, awful dealership
    by John from Monterey, California | September 17, 2017

    Reviewing the dealership, not the car, and I've never been to a dealership who will go to more lengths to take your money. Hidden fees everywhere, including adding in extra fees we previously agreed to drop. Fought tooth and nail to include a vehicle licensing fee I'm exempt from under the SCRA. Avoid this place and its salespeople like the plague.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Bad experience over all!
    by Martin from Patterson ca | June 28, 2017

    Used cars over priced!!! Car didn't had battery charged. They didn't wanted to negociate at all waste of time... I went to a diferente Mazda dealer and we were able to negociate with them!! This dealer no good!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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