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Toyota Pasadena | Page 4

3600 E Foothill Blvd Pasadena, CA 91107

(4.6 out of 5) 64 Reviews
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Toyota Pasadena opened its doors over two decades ago. We are a family-owned business and we strive to make you feel welcome and heard. Our goal is customer satisfaction. Everyone at Toyota Pasadena strives to provide the best automotive customer service in the Pasadena area. Our goal is to guide you throughout the car buying experience and to build a solid relationship.

Call (626) 628-1015
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-4:00 pm
SundayCLOSED

Toyota Pasadena Inventory

Toyota Pasadena Reviews

Ratings and reviews of Toyota Pasadena are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Awesome customer service
    by Back to being a Toyota fan from being a Honda admirer from Pasadena | May 29, 2018

    Very helpful and awesome customer service. Shortest time of transaction done in an hour and direct to the point w/o haggling and hassle. Alex was an excellent salesman and very articulate. The only problem was the promotion of $ 249/ mo lease in the ad was not followed and I forgot about it so when I came home and checked it OL I was a bit disappointed but still I admired his patience right after the deal was over he went over with me to explain the various advantage and how to operate and install the apps

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bad Information Left me Disappointed
    by Jonathan from Costa Mesa, CA | February 26, 2018

    I called on a Sunday to get information on a vehicle as I live further away. I was told that the vehicle was not ready to be viewed as it had not been inspected or detailed even though it was listed on the site for sale. I was ready to buy, but just wanted to see the car and asked if there was any way I could come in that day. I was told there was no way as the service department was closed. I called Monday morning to get an update and another person informed me that the car was ready Sunday night and was sold. I hate to sound bitter, but the car buying searching process is difficult and when you get excited about the right car, only to be told it's not ready, then sold while you were waiting is really disheartening. I'm really disappointed with the communication and effort from this dealer. I ultimately wasted a lot of my time and effort waiting on and following up with this dealer and I would not contact them again.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    They Make it Easy!
    by keith chipman from CA | February 03, 2018

    I worked out a deal with Andy B. and the process was stress free! Andy got me in into my dream truck! I highly recommend going to Pasadena Toyota.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Toyota
    by Willy from Los angeles CA | January 13, 2018

    The customer service was excellent! Isaac provided us with all the information we were looking for. Sandra helped us in the financial process 5+ stars to them

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Toyota is a awesome!
    by Briana olguin from Azusa, ca | September 19, 2017

    Alex was awesome with my dad and I! He helped us out and finding the right car was a breeze! He found us a car we could afford and made the process 1000x easier! Thanks Alex! Thanks Toyota :)

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Experience and Great Deals!
    by Jose Ortega from Ontario, CA | September 19, 2017

    Toyota Pasadena is a must come and check deals! They have great staff. Javier and Richard helped us through the process of looking for a car and they answered all questions and concerns! They showed us a variety of different cars and colors and at the end my daughter got the car she wanted and she loved it. We had gone to a previous dealer and they did not have what we were looking for. We drove all the way from Ontario to come to Pasadena and we totally do not regret it. We were recommended to Javier by a friends and it was a greatful experience being able to purchase my daughters car here. Javier and Richard gave us a great deal on my daughters new 18 Camry! All staff made us feel welcomed and they were very friendly. Sara the financial service lady helped us with closing the contract and agreement and she explained everything to us with detail and we left from Pasadena Toyota with a smile on our face! Will be buying our future cars from here from now on! Totally recommended! You will not regret it!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    good service
    by ping dou from pasadena,CA | June 19, 2017

    very good,the price is great,the cars are thevery good¿if I have the chance to seelease a car,I prefer to choose the dealer

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks
    by Toyota Camry from Pasadena ca | March 28, 2017

    Thanks for your help i am very happy thanks for the help you gave us to get a car

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    service visit
    by cattapia from riverside | August 17, 2016

    Came into service today and made my appointment with Gaby. She was waiting for me on the drive for my appointment!! Who does that?? No one I know! Thank you for exceptional service and treating me like part of the family. She works with Art the skilled technician and that's the only guy I trust with my car. Thank you we will see you again in 6 months!

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Salesperson Alex and Prius Plug-In
    by Cari M from Pahrump, Nevada | July 05, 2016

    Alex was our Salesperson. After a disappointing visit to another dealer in Vegas who had sold the car I was after earlier that day, we called Toyota of Pasadena and Alex promised to hold it. He is a man of his word. Test drove it and bought it. Slight delay because it was a Sunday and the finance manager wasn't sure where the form was that would allow us to register it in Nevada rather than California (obviously not a lot of Nevada folks drive to California to buy cars!) however a trip to the dealer next door by Alex produced the relevant form. A long journey to buy a car but a fruitful one and they supplied plenty of coffee to ensure we didn't fall asleep on the way home.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 64 Reviews