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Thompson Lexus Doylestown | Page 4

50 W Swamp Rd Doylestown, PA 18901

(4.3 out of 5) 54 Reviews
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Since 1969, Thompson has been been committed to providing the very best in automotive sales & service. Because of our marketplace strength, we are proud to provide unsurpassed values on the best new & used vehicles available-all backed by service and parts teams dedicated to assuring your continued satisfaction. Call our internet sales staff toll-free for all your automotive needs.

Call (267) 544-1690
Hours of Operation
Monday8:30 am-6:00 pm
Tuesday8:30 am-6:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-6:00 pm
Friday8:30 am-6:00 pm
SaturdayCLOSED
SundayCLOSED
Monday8:30 am-6:00 pm
Tuesday8:30 am-6:00 pm
Wednesday8:30 am-6:30 pm
Thursday8:30 am-6:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-3:00 pm
SundayCLOSED

Thompson Lexus Doylestown Inventory

Thompson Lexus Doylestown Reviews

Ratings and reviews of Thompson Lexus Doylestown are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent Buying Experioence
    by Kurt & Marilyn from Jamison, PA | March 02, 2014

    We are not new to the car buying experience, having purchased many cars, both new and used, over 30 years. This buying experience rates up there as one of the best. Anne Kalilla was great to work with. We looked at and test drove Lexus, BMW, Mercedes, Volvo, and Acura before deciding on the RX 350. Anne was very helpful and offered a test drive at our initial contact. We were impressed with Anne's professional bearing, knowledge of the Lexus product line and car features, sense of humor, and willingness to work through the minefields of trade in values and finances. This is our second experience with buying a car through the Thompson organization, and we would definitely recommend Anne and Thompson Lexus to friends considering a Lexus automobile.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Smart Sales, Comfortable Service
    by Diane Loomis from Langhorne, PA | February 25, 2014

    Ryan Mckinnon of Thompson Lexus was recommended to us by a friend and now I can see why she has bought several Lexus cars from him. While we were shopping we visited several dealerships, including sales people from whom we had previously purchased cars. Ryan was the only on to get me to take a test drive after meeting for the first time and reviewing my needs. Most car shoppers want the best value and don't relish negotiating for it. While other dealers waited for me to return or ask, Ryan proactively sent me a text message with an improved offer. It worked. I returned to find the only car parked in front of the dealership was the very SUV we had been discussing. Sharon, the friendliest, most upbeat, most unlikely finance person you'll ever meet took us through the paperwork in record time (didn't this usually take excruciating hours??). Did I mention "cue the raving fan" just as we were making the decision to purchase? Apparently Ryan has quite a few die hard fans and one such repeat customer couldn't help chiming in that Ryan was the best salesperson on the planet! Mr. Norton, you just might be right about that.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly salesman and dealer
    by Sammy from Montgomeryville, PA | February 24, 2014

    Thompson Lexus was a pleasure to deal with. Gary Koch, the salesman was knowledgeable and friendly. He helped me choose the car best for my needs. I highly recommend Thompson Lexus and Gary.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    This is the best dealership ever!!
    by Heather's #1 Fan from Newtown, Pa. | February 24, 2014

    This is the third time that I have leased a new Lexus from Thompson Lexus and it won't be my last time. Heather McDowell is an exceedingly professional, smart, pragmatic, accomodating and knowledgeable salesperson who will stop at nothing to make your experience at the dealership pleasant and productive. She will work with you to make you get the best deal. She will advocate for your particular needs to be met. In short, she is a superb person to work with and is a tremendous asset to the dealership

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    SOOOO EASY!!!!
    by Heidi from Richboro, PA | February 18, 2014

    I had a really great experience here. I have bought MANY different types of cars in my life and have honestly never had a better buying experience. Very happy with the deal I got and had no pressure to buy; I was actually having FUN during a great portion of the whole process! Even during the numbers discussion, Heather made it as painless as is humanly possible!! The finance department and the management team were all very focused on my needs and Heather was absolutely terrific from start to finish!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    It is Great to Buy From People Who Get It and Care
    by Mitch Rose from Churchville, PA | February 15, 2014

    A great experience. It is always nice to be pleasantly surprised and that’s exactly what happened today at Thompson. The right combination of location, service, and sales person. You can tell that the people are well trained and care. My wife and I loved Heather!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Satisfied Customer
    by BZER from Upper Gwynedd, PA | February 14, 2014

    Have bought 3 Lexus RX at this dealership. Buying process is generally a good experience except for copious amounts of paperwork; be nice if this could be automated. Generally don't like to get service here because you are force fed service that is not required by Lexus & often times must return for things that we're missed (like tires rotated but not balanced). Love working with my sales rep each time (Anne K)!

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    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2014 Rx350
    by Baer from SE PA | February 13, 2014

    Dealt with Ryan and Lauren today and they were both very friendly, straightforward, efficient and easy to work with. Took delivery of car, w/ financing in place less than 24 hrs from initial discussion while in for regular service on Tuesday. They're very fast. Have bought 10+ cars from Ryan at Thompson over the years -- the transactions are so fair and smooth we keep going back. This isn't likely to be the last one.

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love my Thompson Lexus!
    by Judi from Bucks County, PA | February 12, 2014

    I recently bought a new car from Thompson. Heather, our salesperson, was terrific. Very nice but very business like, not a hard sell, but not wishy washy. I got to pick the car color I wanted 10 years ago. I love my new car, the colors are beautiful. We had an Acura for 10 years-we loved it. My hubby wanted another MDX but I pushed for the Lexus. I am thrilled with the car and everyone at the dealership. Including the nice lady who was a greater-give her a raise! The nice folks helped us with a Courtesy Trade too, which made selling my car to a friend more professional and very easy. Thanks so much!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Truly customer oriented
    by Lexus fan from Chalfont pa | February 08, 2014

    I have been purchasing cars from thompson lexus since 1996. I am on #7 between myself and my husband. They have always been extremely focussed on my satisfaction from the initial buying process through my service experience as well. They are all extremely courteous and always make sure I am well taken care of. The sales staff has always been easy to deal with and their prices have always been fair. Overall my relationsip with this dealership has been truly outstanding! These days it is becomming harder and harder to find businesses that treat you as if you were one of the family; you won't have that problem here! It is really nice to have someone remember you when you walk in the door! Keep up the great work!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 54 Reviews