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The Used Car Factory | Page 4

27725 Three Notch Rd Mechanicsville, MD 20659

(4.8 out of 5) 86 Reviews
5244450201961911349

Your Dream Car is Closer Than You Imagined

Call (240) 249-8316
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
Saturday9:00 am-12:00 pm
SundayCLOSED

The Used Car Factory Inventory

The Used Car Factory Reviews

Ratings and reviews of The Used Car Factory are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    2006 GMC Sierra
    by Albert Oliver from La Plata MD | February 08, 2014

    Sam was great I got a great truck at a great price and Phil was great helping me through the process. They fixed any problems I had with the truck. Will be back if I ever need another truck great experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Bought It!
    by Melissa from Brownsville, Md | February 08, 2014

    I went on the internet and found the perfect vehicle! Received a call early the next day n set an appnt. to see the car as I live a couple of hours away. Got there to test drive n the salesman (Todd) told me there was crack in the windshield. Test drove it n was very pleased, car was clean n good running condition. Wanted to talk about price but was ran for credit approval. Once approved then the negotiations started. Finally did get it to where we needed to b. Bought it! Had to make arrangements for windshield replacement. Couple of days later had to have another repair done. Went to local shop n called the dealership with estimate. They didn't want to pay as much as shop wanted. The car couldn't b driven far. I was reminded(by Philip) that they were paying for the windshield to b replaced, as if they were doing me a favor. After sometime n alot of haggling the repair was done. Windshield was replaced. Everything seems to b fine. I appreciate them paying the repair bill but just wish it would have gone a little smoother!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2008 dodge ram
    by tobemejdt from Lexinton Park MD | February 04, 2014

    Sam and Philip were very helpful and a pleasure to work with. I would recommend them to anyone looking to buy a car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2007 Cobalt
    by joe from Mechanicsville, MD | February 04, 2014

    The employees were very helpful and friendly. The car was very clean and ran excellent during the test drive. Hank "is the man."

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    1/31/2014
    by "home repair" from Lusby, MD | January 31, 2014

    Your sales associates were friendly and professional. I was impressed with the way our sales associate handled our requests and questions. I was not at all satisfied with the time it took to fill out paperwork to finalize the purchase of our vehicle. I believe there is room for improvement in the way that process is handled.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I got a Honda Fit for a great deal
    by Blinghop from Huntingtowm, MD | January 31, 2014

    The salesman, Hank, went above and beyond to take care of me. I got the car for a great price and had an altogether friendly experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I got a Honda Fit for a great deal
    by Blinghop from Huntingtowm, MD | January 31, 2014

    The salesman, Hank, went above and beyond to take care of me. I got the car for a great price and had an altogether friendly experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I got a Honda Fit for a great deal
    by Blinghop from Huntingtowm, MD | January 31, 2014

    The salesman, Hank, went above and beyond to take care of me. I got the car for a great price and had an altogether friendly experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership
    by sharayn from waldorf MD | January 29, 2014

    Sam was the best very helpful and energetic. Great service. They explained everything and made me feel very comfortable!! Thanks a lot SAM

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    bought an awesome 09 silverado.....love it!
    by Mike D. from Hollywood MD | January 27, 2014

    had a great experience at the used car factory. my salesman Hank was awesome, helpful, and friendly. the used car factory will be my first choice when I need to buy another vehicle!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 86 Reviews