The Used Car Factory | Page 2

The Used Car Factory Reviews

Ratings and reviews of The Used Car Factory are from Cars.com

• (5.0 out of 5.0)

  great service

  by Anthony from mechanicsville maryland | October 18, 2015

  great people who will work with you to get the best deal you can get just love this place and the crew who works there

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Worth the drive

  by Christina from Upper Marlboro, MD | May 09, 2015

  Jody and the rest of the staff was very friendly and made the process a pleasant one. Brian even had the vehicle delivered to my home after I purchased it. I will definitely consider buying from here again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  excellent service,kind people

  by Craig from ST,Mary's MD | April 28, 2015

  well I must say for being a first time customer of the dealer ship I was treated like a vip customer. The salesman was professional,patient and Very honest with my needs and wants of choosing a new vehicle. Thanks again,love my new car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Customer Service,Very experiences sales team

  by Amos from Mechanicsville, MD | April 04, 2015

  The sales consultant was knowledgeable, well experienced and courteous throughout the whole process. I'm glad I made a deal with Tim Glenn.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very Helpful and Easy to Work With

  by Katie from Mechanicsville, MD | April 01, 2015

  Cindy, Brian, and Steve were all very nice and made sure that I could afford a car. They looked through cars and found one that suited me quickly. They each talked to me and showed me what deals they could make for me. It was very helpful.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  My Best Car Buying Experience Ever!!

  by Jeanne-Marie from Mechanicsville, MD | March 27, 2015

  Everyone was very pleasant and they didn't try to pressure me to buy a car. Also, when I told them what terms I wanted, they worked with several banks until they found one that met my expectation.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  First Time Buyer

  by Seth from Waldorf, MD | March 27, 2015

  My salesman Jody was excellent, the process was much faster than imagined. I was out in less than 2 hours with my new (to me) Honda Accord! I love it!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  George will get you what you need

  by Roger from California, MD | March 03, 2015

  George was great in helping me find a car. I went in looking for a particular model I had seen on the website but it was no longer there. George searched the inventory from his other locations and found me the perfect car, the same model that is been looking for but had been unable to find. I ended up leaving with a car that I wanted even more than the one that I originally made the trip for.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Well worth the trip

  by Harold from Baltimore to Mechanicsville | February 25, 2015

  The attention to detail and promptness and thoroughness in dealing with issues, questions and concerns. The willingness to deal with small issues in a professional and timely manner.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  AWESOME SERVICE

  by Victoria from MECHANICSVILLE, MD | February 24, 2015

  I really love the fact that everyone was willing to take care of me. Donny and Steve made sure everything was taken care of before I left with my truck!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 11 - 20 of 86 Reviews