Auto.com

The Auto Livery | Page 3

4168 Hamilton-Cleves Rd. Fairfield, OH 45014

(3.8 out of 5) 29 Reviews
88856

Please visit us at our website, www.autolivery.com, for a COMPLETE description of this vehicle, including more pictures, vehicle and warranty info. A link to our website can be found in the /About the Dealer/ section found in this ad.

Call (513) 323-3117
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-5:00 pm
SundayCLOSED
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

The Auto Livery Inventory

The Auto Livery Reviews

Ratings and reviews of The Auto Livery are from Cars.com

Overall
3.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great buying experience and follow-up service
    by Happy Repeat Customer from Fairfield, Ohio | July 08, 2013

    Recently bought my second vehicle from Jason and his team at the Auto Livery in Ross. Couldn't be happier with the deal and the service I have received even after the sale. The vehicle was delivered in spotless condition and they were even good enough to remove some unwanted aftermarket equipment which a previous owner had installed that I didn't care for. Stuck with me until I was completely satisfied, even though the deal was already done and in the can. I won't hesitate to go back for my future used cars needs. Thanks guys!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Kelly Blue Book
    by Truck buyer from Ross, Ohio | June 09, 2013

    Apparently they don't believe in Kelly Blue Book values, they ask for thousands more than even the dealer excellent price. Anyone that has bought a used car knows that less than 4% of used cars rate that, which makes their "deals" even worse.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Feel like part of the family.
    by Don Evers from Cincinnati, OH | March 26, 2013

    Purchased my second used car from the staff (Joe, Steve, Jason, & Holly). Great family feel. They are very particular with the cars they purchase for sale. Also, they servcie what they sell which provides peace of mind to anyone buying. Working on the purchasing a third car for my daughter. I feel that comfortable with the staff.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Caveat emptor (Buyer Beware)
    by Ripped off in Ross from Ross Twp Ohio | March 17, 2013

    Be VERY careful- ‘the livery’ sold a car with a known transmission issue. After I purchased I went to the dealer to get the service records. He told me ‘the livery’ had brought the car in for service on the transmission. The dealer told them that it needed a new transmission. The work was declined. I go to the owner of the ‘the livery’ and inform him of the situation with the transmission. He stated that it was ‘just their opinion’ on the transmission. He felt it was fine. He then goes on to tell me how I got such a great deal on the car and that he saved me $30,000 over a new car. I asked him to take the car back as a measure of ‘good customer service’. His response “why would I do that”. He went on the say how much business it took to keep the ‘dealership’ open. I will say that he did provide an extended warranty. But it still cost me $1200 to get the transmission replaced. So heed my warning and learn from my mistake. BUYER BEWARE Not able to give zero star… That is the REAL rating…

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent buying experience
    by Mark-Baltimore from Baltimore, MD | December 13, 2012

    I looked all over the country and found the car I was looking for on the Auto Livery's website. Jason picked me up from my hotel and had the car ready when I arrived. The car buying experience was excellent and the car was exactly as presented on the website.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service for a great car......
    by Sid Sexton from Cincinnati Ohio | November 07, 2012

    This guy was great, helpful and sells great cars. I have recommended him to a friend.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best buying experience I've ever had!
    by Happy Ranger Owner from Fairfield, Ohio | February 16, 2012

    Purchased a nice used pickup truck from Jason and his team at The Auto Livery and I would not hesitate to buy from them again in the future. The vehicle was spotlessly clean when I picked it up and ready for delivery. I had a minor issue crop up a month after I bought my truck (turned out a complete non-issue that I had caused) but he still didn't hesitate to help me out with it even though the transaction was completed. Buy from these guys with confidence!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fun buying a car
    by Barney from Liberty, IN | September 25, 2011

    This is the most fun I've had buying a car. All the problems were handled. I love my new car. Real people, not normal car salesmen.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great place to shop for a used vehicle
    by Stone of Thor from Cincinnati, OH | June 17, 2011

    The Auto Livery has great selection of clean used cars. They seem to be very selective of the type of vehicles they put up for sale. Buying process was simple and hassle free. I will go back when I am in the market for another quality used car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 29 of 29 Reviews