Auto.com

The Auto Livery

4168 Hamilton-Cleves Rd. Fairfield, OH 45014

(3.8 out of 5) 29 Reviews
88856

Please visit us at our website, www.autolivery.com, for a COMPLETE description of this vehicle, including more pictures, vehicle and warranty info. A link to our website can be found in the /About the Dealer/ section found in this ad.

Call (513) 323-3117
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-5:00 pm
SundayCLOSED
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

The Auto Livery Inventory

The Auto Livery Reviews

Ratings and reviews of The Auto Livery are from Cars.com

Overall
3.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent experience! Great selection of fine cars
    by Jonathan Brotherton from Cincinnati Ohio | May 17, 2020

    The Auto Livery provides outstanding customer service along with an excellent selection of unique, high quality vehicles. We have had a wonderful ownership experience. We purchased a 2009 BMW 328xi, six speed manual transmission 3 pedal stick shifter car. We test drove the car and had a pre-purchase inspection done at a specialty BMW sales and repair shop. The car passed the inspection and they suggested we buy the car. When I returned with the car to the Auto Livery, I explained to Jason the one minor issue they found and he special ordered the parts and had them installed a no extra charge! Jason and his team are very reasonable and easy to work with. I highly recommend you visit the Auto Livery for a great car buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love my truck!!
    by Tara R from Cincinnati, OH | August 21, 2019

    I just bought a 2012 F-250 from Auto Livery. I’ve also purchased two motorcycles from them and every transaction was great. The truck was incredibly clean and in amazing condition overall. It’s obvious these guys know what they are doing - I know they go out of their way to find really great vehicles. They always have a nice inventory of cars, trucks and bikes on hand. I give them my highest recommendation and they will definitely get my future business!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Have your car inspected, I learned the hard way
    by mark from Hamilton, oh | June 29, 2019

    I purchased an 08 Ford Explorer about 6 weeks ago from the auto livery. During the test drive I noticed a noise coming from under the passenger side of the dash and the steering wheel had a slight vibration. They cleaned a part and told me the noise was gone, it came back three days later. I replaced the part for $20, no more problem. The vibration in the steering wheel was caused by the wheel bearings being bad which I had fixed a week after I purchased the vehicle. I did call and left a message with a sales person (can't remember their name) name and I text Natasha....no one contacted me back. I have no proof of the call, but I do have the text I sent Natasha. While fixing the wheel bearings we found a crack in the piston in the driver's side caliper...so I need new front calipers. Oh, the back brakes are shot too. The final issue is the trans, it started shifting funny about 3 weeks after I bought the Explorer. I had the trans flushed and it seems okay now. I would suggest that you have someone inspect any vehicle before you buy because the auto livery isn't going to spend the money to repair something correctly. I paid top dollar for my 08 Explorer and I didn't expect to drop $2,000 in to it in the first 30 days of owning it. THANKS!!

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Does not allow independent pre-purchase inspection
    by SeattleShopper from Seattle, WA | April 02, 2019

    This place is the epitome of a shady used car dealership and does not allow buyer to have vehicle inspected at an independent mechanic. I tried speaking to the owner, Jason, about a vehicle advertised on their website. He immediately became hostile when I said I would like to take the vehicle to be inspected by an independent mechanic and he started implying that I did not have the money to buy this car and should shop elsewhere. I told him I would not buy any used car from any dealer without a pre-purchase inspection. He said he does not allow potential buyers to do that because, "it was too much trouble for him", whatever that means since it would require no effort on his part. Then he hung up on me, how professional! Obviously he is hiding some major problems with this vehicle and since he does not allow outside inspections he knows there are problems with his inventory. Don't waste your time talking to this lot.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership! Great and helpful staff!
    by JDobbs from Cincinnati | August 27, 2018

    The Auto Livery staff is friendly and helpful whether it is buying a car, trading one in or getting your car serviced. They are very knowledgeable and provide top notch service. This isn’t like other car dealerships where you feel pressured by their salesman. The Auto Livery is a hassle free, no pressure automobile dealership. That is one thing I look for when I purchase a car. They also offer very fair prices on their cars (my family has purchased multiple cars from them) and also in their service shop. I would recommend them to anyone looking to buy a quality used automobile or simply just get their car serviced here!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    FIRST CLASS DEALERSHIP !!! HIGHLY RECOMMEND!
    by Steve Shaffar from Leitchfield, Ky | April 14, 2018

    On 3-6-18, after spotting a used car on the internet at The Auto Livery, I traveled over 3 hours to view it in person. What I found exceeded expectations in both the car and dealer integrity. Both Steve & Jason were first class, honest, and did exactly what they said they would do regarding the vehicle. The display of friendly service, knowledge of the business, honesty, and following through as stated shows why they have been in business over 40 YEARS. Of all dealerships I have dealt with in the past 45 years, The Auto Livery is #1 in my book & would Highly Recommend to my family members & friends and to all. The bottom line is FIVE STARS for my experience with them.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    1996 mustang Gt
    by Ronald Lowe from Indianapolis In | November 15, 2017

    I Drove Two And one Half Hours To Look At a 96 Mustang Gt Convertible That Was Advertised To Be In excellent Condition. The Engine Compartment Was dirty, The Seat Belts Were Worn, The Car Shows 40000 Miles. The tires Had Approx. 25% tread Left. The Sells Man Claimed They Were Not The original Tires. The Condition Of The Car Was Not What I Was Told.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Reasonable prices, friendly staff.
    by Don Davison from Cincinnati, OH | July 13, 2017

    Looked at several different vehicles before purchasing with Jason at The Auto Livery. Price was higher than other places but he worked with us to pay off our current vehicle. He lowered his price and was able to get us the payment we needed even with our complicated credit situation. Jason also got us a new wheel to replace one with excessive corrosion. Nice to find a place that still operates like they want repeat business. Highly recommended!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Friendly People
    by Jimmy from Cincinnati | April 19, 2017

    Prices are not negotiable and when I showed up there was no one there to talk to.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Hidden Gem
    by Jordan23 from Cincinnati, Ohio | November 05, 2016

    Awesome place with quite the selections of luxury cars. Saw an Audi online that I've been searching for and it was totally legit. Happy I made the trip from Lebanon and think I'll spread the word about this place. Not pushy at all and fair on my trade. Thanks guys.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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