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Team One Toyota

927 W Grand Ave Rainbow City, AL 35906

(3.6 out of 5) 10 Reviews
5253618

All front-line inventory Q-Certified or Toyota Certified

Call (256) 399-4193
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-3:00 pm
Sunday7:30 am-5:00 pm

Team One Toyota Inventory

Team One Toyota Reviews

Ratings and reviews of Team One Toyota are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Pushy
    by Becca Kennedy from Lincoln, Al | July 24, 2020

    They were very pushy trying hard to get me to buy a used car that wasn’t in good shape: from the sound of it the motor was going out. They said nothing was wrong with it and I didn’t know what I was talking about.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Do not have your vehicle serviced here!
    by Melissa from Flat Rock Al | July 10, 2020

    I spent $50,000 on a vehicle and the service department will not even call you back when they don’t complete the job you paid them for and after they scratched the xxxx out of your car while doing service. They could not explain all the extra charges on my bill either except for “that’s just what we charge I don’t know what it’s for”. Called 3 days in a row after leaving and never could talk to the service manager. 2 weeks later he called me back after I gave them a bad customer service report on the email they sent. He told me he would call me back within the hour. Just had my car serviced again at another dealership and still haven’t heard back from The Service manager. My sales experience was great but the service department just cost Team one a customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Customer
    by Kristy from Attalla, Al | December 03, 2019

    Service department is the worst ever. Repairs that I was told had been done, were not done putting my son's safety in jeopardy. When took in 2 weeks later for maintenance, they didn't even check anything they were supposed to check. There was wire showing on the brand new tires we had put on car, because they didn't do the alignment they claimed to have done.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Service department issues
    by Bill from Springville al | July 06, 2019

    Bought 2 vehicles here and the buying process was very pleasant. The problem comes when dealing with the service department. I've made 3 service appointments and each time there has been an issue.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sheila
    by Jamie Rowman “Weatherman “ from Rainbow City, Alabama | March 25, 2018

    Very pleased with the service I received from Jamie Rowman and the whole team at Team One Toyota in Rainbow City. Thank you all for everything!!!Ra

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Team One Toyota Of Gadsden
    by JoeC from Gallant, AL | January 13, 2018

    Just traded up from 2015 to 2018 Camry and Tacoma. Nick Dukes and the whole Toyota Team One made this a great experience. My wife and I have been doing business a long time with Team One and would recommend them for sales and service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great place to buy
    by Rufus Fortenberry from Hazel Green, AL | April 24, 2017

    Tyler Elliot was a great sales man before during and even after the buy..... I'd drive 3 hours again to buy a vehicle from team one toyota

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience buying used car for my son
    by DavidC from Gadsden, AL | January 19, 2017

    We just purchased a 2015 Jeep Cherokee Trail Hawk from Team One Toyota in Gadsden, AL. Everything was great. Our salesman was Nick Dukes. Nick went over and above to make the process as pleasant as possible. The entire staff was very easy to work with. Team One make my 18 year old son very happy!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great remote/internet, car buying experience!
    by Lee Jones from Huntsville, AL | May 07, 2014

    I had been price shopping around on the internet for a couple of months for the Tundra 4x4 I wanted. I saw where Team One in Gadsden had one with the options I wanted for at least $2K cheaper than every dealer in North Alabama - and around $4K off sticker price. It was essentially a no-haggle experience. I live in Huntsville so I did everything over the internet and phone with Kevin Simmons, the internet sales guys. He was great. Once we reached a deal and secured financing I drove to Gadsden and signed the papers. That was pretty much it. It was the easiest car purchase I have made by far. Kevin and everyone at Team One was awesome. I can't recommend them enough if you're within a couple hours driving time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Sales Person EVER!! Great friendly staff!
    by Melbell4au from Rainbow City, AL | March 07, 2014

    Great price, friendly staff!! Was looking for a 2014 Camry and I was approached right away. I felt like they listened to what I wanted so I did not waste a lot of time looking for something I did not want.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 10 of 10 Reviews