SVG Chrysler Dodge Jeep Ram

SVG Chrysler Dodge Jeep Ram Reviews

Ratings and reviews of SVG Chrysler Dodge Jeep Ram are from Cars.com

• (1.0 out of 5.0)

  Don't do it!!!

  by Heather from Germantown Ohio | September 04, 2020

  I highly suggest you go elsewhere if you want to purchase vehicle!! I was sold a rental car without being informed and was told not to get the extended warranty since the car was certified! Huge lie!! My AC went out which they partially fixed without charging me since they lied to me! That was nice of them to half xxx fix it!! Now my AC won't work at all and they want me to pay them 1100 to fix it!!! Not giving them another dime!

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Trey was great!

  by Tom Jones from Camden, Ohio | December 28, 2019

  Trey Rogers was excellent with helping me find a truck. I recently was in an accident and Trey went above and beyond to help me. Even taking me on multiple test drives since I was still bruised from the accident. This dealership offered everything I was looking for, a great truck, fair price and kind helpful staff.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  TERRIBLE, RUN the OPPOSITE direction

  by Theresa from Eaton Ohio | October 04, 2019

  HORRIBLE "customer service" and just flat shysters. My Son and I both bought vehicles from them and were lied to REPEATEDLY. And "being from the East coast" is NOT an excuse for allowing a "manager" to speak to someone the way I was spoken to ESPECIALLY being a woman. It was pouring rain when my son bought his truck so couldn't "inspect" it real well, when we took it back 2 days later for pull to the right we were told needs new tires. When asking sales manager if he was ok selling unsafe vehicle his exact response "you bought it didn't you?". There was sand in the battery box and air filter that we discovered later after it had been in for free oil change and they had "checked" airfilter. They will find ANY excuse to not honor their "free scratch and dent repair" and make it such a hassle to get an appointment for a "free" oil change that you end up giving up and paying somewhere else. But let me say all of the negative reviews posted here if you will notice have the same generic response "call and we will resolve this issue" you will NEVER be able to talk to the same person twice, just goes around in circles and I have made repeated trips in personally to be told "that person who handles that is not in but we will be then call you", ne er a call and when you go back in the person who told you that isn't in today. Then they place the blame on YOU saying "why did you wait until now to tell us about this problem". Show them paper work signed and dated by someone THERE and "oh well, our mechanic shop operates as a separate entity". NOTHING BUT CIRCLES

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  TERRIBLE

  by SVG Eaton from Eaton, Ohio | September 30, 2019

  I worked with Jake Favorite. Overall it was a terrible experience these guys are so pushy and needy for their sales!! I would stay away.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Bait and Switch!

  by CincyFish from Cincinnati, OH | March 02, 2019

  Stay Away! Used the bait and switch technique on me and I drove an hour only to find the lease payment jumped $300 from what I was quoted to get me there. A lot of excuses came afterwards, but they could not get close to the original quote.

  Customer Service
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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Ripoff Warning

  by Eric from Dayon, OH | December 28, 2018

  I just bought a car from SVG in Eaton and those guys are snakes when they do your Buyers Order watch out!! They will mark the price of the car up, I’m sitting here going over the purchase and what we agreed apon out the door for my new car. It’s $5,500 difference in what I was charged the price of the car was supposed to be 41,600 out the door tax and title. They ended up charging me that after tax and my down payment and dealer insentives. So I over payed $5500 for my new car I’m just saying don’t trust them or really any dealership in Dayton they all use the same dirty trick so be careful and good luck

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  Shopped for a new car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Worth the drive

  by Dave from Dayton, OH | November 23, 2018

  The salesman and sales manager went out of their way to get us the perfect deal on the perfect truck. We camed from Dayton for this specific truck. We love it!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Customer looking for a car

  by Kim Reffitt from Eaton, Ohio | October 13, 2018

  Zach is very knowledgeable and helpful. He is very patient and allowed me to take time to search for the best car that fit my needs.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Brad is excellent at customer service!!

  by localgirl from Eldorado ohio | August 08, 2018

  I haven't purchased yet, but my experience in working with Brad to pick out the right car has been excellent. He is friendly and knowledgeable and makes sure you get what you are looking for.

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Customer

  by Yolanda Sims from eaton | May 23, 2018

  Service department was All good. Thanks for parking my car close since it was raining that morning. Good to have a check off sheet for maintainence records.

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
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