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Sutherlin Volkswagen | Page 3

1981 Thornton Rd Lithia Springs, GA 30122

(4.3 out of 5) 108 Reviews
5394927202091101641

Call (855) 956-3076
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:00 am-5:30 pm
SundayCLOSED

Sutherlin Volkswagen Inventory

Sutherlin Volkswagen Reviews

Ratings and reviews of Sutherlin Volkswagen are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    Shopping for a new Jetta
    by Atlanta SE flying Jetta from Locust grove, ga | May 16, 2017

    They had a fairly good inventory and are close by sixflags.

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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Super service from great service department
    by Rick from Douglasville,ga | April 05, 2017

    Special thanks to Mike for going above and betond. Highly recommend their repair services.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good buying experience
    by CarolB from Villa Rica, GA | September 10, 2016

    After reviewing the car and getting the CARFAX info directly from website, I was able to settle a price prior to going to the dealership so there were no surprises once I got there. Salesman was friendly and knowledgeable.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Sales Team
    by David from Lithia Springs GA | August 19, 2016

    The dealership in general and my sales person in particular worked very hard to get my business and gave me the deal that I wanted on a new Jetta SEL lease. The car is loaded and I've enjoy driving it. I will be back at the end of the lease to get a new car from Heritage.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Pass at purchase
    by Robert from Dallas , ga. | May 07, 2016

    We had a great buying experience with our salesman Keith . 2015 pass at certified car . Free at service from sales to drive out .

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do not shop/service/deal with Heritage Volkswagen
    by qualitynotquantity from Atlanta, GA | May 03, 2016

    I would not recommend anyone to purchase a vehicle from Heritage Volkswagen of West Atlanta. Unfortunately I have purchased 2 Volkswagens (Passat and CC Sport) from this dealership, and it has been an awful experience. I was young when I purchased the first car, but thought I was getting an amazing deal. My Passat was constantly in the shop and it seemed like every time I would have to get something fixed, 2 other issues would arise after being in the Service department. I purchased Certified Pre owned with warranty for 2 years. Once the warranty was close to running out, I felt like I needed to get rid of the vehicle for fear I would put thousands of dollars into fixing it outside of warranty. I was correct, so I was desperate to trade it in. After less than 2 year of ownership, my car had "depreciated" to almost nothing according to Heritage Volkswagen. They finally gave me what I thought at the time was a decent deal until I drove off the lot with a CC Sport. Once again, every time I would bring my car in, there was always multiple issues arising after visiting the Service department with the vehicle. Recently when I went to see about trading my CC in, the dealership offered me $15k less than what I originally purchased the vehicle for 2 years ago. The dealership knew they sold me a dud, and had no desire to purchase it back to get me in a better, more reliable vehicle. Heritage will not stand by the vehicles they sell. DO NOT DO BUSINESS WITH THESE PEOPLE.

    Customer Service
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    Shopped for a used car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GREAT SERVICE
    by Tiguan Purchaser from Atlanta, GA | February 14, 2016

    Our salesman Bill was great. He was knowledgeable, provided great recommendations and solutions.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The best buying experience ever!!
    by Awesome experience from Lithia springs, ga | July 01, 2015

    I came into Heritage Volkswagen on Thornton Rd and was greeted by a very nice man named Ro. Me and my husband were looking for something luxury, but in a sustainable budget. He took us to the lot and showed us the CC and we fell in love! He took us for a test drive and was detailed in talking about the features. We were sold. The paperwork and finance process was so fast. It was unbelievable. I recommend Heritage Volkswagen in Lithia Springs to everyone. Thank you so much to you all for an enjoyable experience.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by King Family from Powder Springs, Ga. | July 01, 2015

    I have bought a used car in the past from Heritage Volkswagen, so that is why I chose Heritage again to buy my second used car. We had a very good a salesman, Ro Hairston to help us with our car. He was very nice to us, and did a very good job. I will continue to tell my friends and family to buy their cars from this dealership. thank you Ro Hairston from the King family.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Volkswagen of West Atlanta
    by P Curtis from Union City, GA | June 30, 2015

    I went to the dealership after work on a Monday, tired. Ro Hairston took great care of me and assisted me in purchasing a new Jetta. I walked into the dealership not knowing what to expect and the experience was great!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 108 Reviews