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Sunrise Ford Online

5500 Lankershim Blvd North Hollywood, CA 91601

(4.5 out of 5) 231 Reviews
2456920206158168

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Call (888) 994-4008
Hours of Operation
Monday8:30 am-10:00 pm
Tuesday8:30 am-10:00 pm
Wednesday8:30 am-10:00 pm
Thursday8:30 am-10:00 pm
Friday8:30 am-10:00 pm
Saturday8:30 am-10:00 pm
Sunday10:30 am-9:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Sunrise Ford Online Inventory

Sunrise Ford Online Reviews

Ratings and reviews of Sunrise Ford Online are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    F250 Tremer Purchase
    by Nathan Warren from Ventura, Ca | November 21, 2020

    Thanks for the great service!!! Chance was awesome!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sunrise Ford of North Hollywood
    by Sandra L Wallach from Malibu, CA | November 20, 2020

    I have bought 3 cars from Sunrise Ford of No. Ho. Their sales staff are accommodating and very helpful. The facility is new, bright, and clean.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Recall of 2014 Ford Flex
    by Hanne R Mintz from Los Angeles, CA | November 09, 2020

    Car was recalled, an appointment was made, however, upon arrival, the service manager said that the part was not in stock and I needed to come back another day! When I returned for the recall repair I asked that they also check a malfunctioning rear door, but was told I needed to come back for that because they didn?t have time in for that, stating they only allocate 3 hours for the repair although it actually took them 7 hours. The recall repair was not properly completed, as the rattle and vibration causing the recall still continues.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Quick turn around
    by Gillian M from Los Angeles, ca | October 30, 2020

    My brake pedal stopped pushing down and we were driving to a cabin that afternoon. Marvin and the team worked so quickly to replace the extended warranty part so I could Still leave the same day. That meant so much to me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a new service vehicle
    by Randal Dougan from Camarillo, California | October 26, 2020

    Sunrise Ford really took care of us and made the process of buying a new vehicle as easy. Everyone we dealt with was friendly and knowledgeable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy Customer
    by Donna Carter from Saugus, CA | October 01, 2020

    I called the dealers online phone but no one answered. I did not have the ability to leave a message. The next day I got a phone call from Oscar Ramos from the dealership we made an appointment and met on Friday, September 4th. I purchased a 2020 Ford Explorer. I love my new Explorer. Oscar has called me several times to see how everything was. He even called me to wish me a Happy Birthday on my birthday.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A Class Act
    by Nora Cherashore from Studio City, California | September 25, 2020

    Sunrise Ford has treated me with courtesy, respect and fairness. I have leased both a Ford C-Max and now a Ford Fusion. The leasing agent was extremely helpful in getting me the best deal for my financial situation.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New Ford Ranger XLT
    by Jorge Stevens from Los Angeles, CA | September 21, 2020

    Oscar at the dealership did a great job with my new Ford Ranger he was knowledgeable and friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best experience leasing a car yet!
    by Lisa Cera from West Hollywood, CA | September 19, 2020

    From my ford sales rep Saied to the ease of negotiations, facility and patience and kindness of everyone at ford, this was A service. I recommend this Ford facility - North Hollywood

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    2017 Ford Fusion sport purchase
    by Brent Salverson from Edwards, IL | September 10, 2020

    When I received the car it was missing floor mats and tire lug wrench. Jesus Rodriguez sent me only Front floor mats and the wrong lug wrench. I spoke with Jesus about the lug wrench and I explained it was mislabeled with the wrong part number. He said he would not send me another wrench since he purchased it with his own money. He recommended that I should try to exchanged it at a ford dealer. As for the floor mats, I looked at the Ford OEM parts website and saw that I could purchase a full set. Jesus told me that his manager said that I got such a good deal that I should not have received the mats or wrench. I then spoke with Jesus internet manager who is Brandon. I explained that I bought a new car and it should have been complete and that I wanted rear maps sent to me. Brandon said he would ? look? into it which he said in such a way as to make me have doubts he would do anything about it . I would not want Brandon as a person I would want to deal with while purchasing a car. As for the wrench, Brandon was to have Jesus send me the receipt so I could exchange it. Why should I have to fix this issue? To say the least, I am very disappointed in the follow up on the missing things and poor customer service. I get the impression since I bought the car and I live in Illinois that once it left the lot that I am not supported as a local person would be. I would like to discuss this situation with the general manager at the dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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